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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,059 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,059 reviews

July 11, 2026

Very helpful in my vehicle search and took time to find the best match I will recommend friends and family More

by jhaney993
Recommend Dealer
Yes
Employees Worked With
William
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Jul 13, 2026 -

Mall of Georgia Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2026

Nate was approachable and easy to work with and gain a deal with. Very helpful More

by henryandy4
Recommend Dealer
Yes
Employees Worked With
Nate
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

Poor. My car wasn't fixed No I'm not. My car is worse than it was. I took it in for a recall and ended spending $3,000 for parts and labor that I didn't ne More

by currydecarlo
Recommend Dealer
No
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Jul 13, 2026 -

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (678) 552-4334 so we can understand exactly what went wrong and do our best to try and resolve this matter, if we still can. Thank you for your honest feedback and we hope to hear from you soon. Take care.

July 11, 2026

The dealship was good with our truck they got us in and just had to stayhalf the time as we generally do. More

by kendallargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 11, 2026

Marvin always takes care of our warranty and recalls, he understands our needs as a car dealer and has partnered with us to get FORD vehicles repaired so they can be sold to the consumers. There are FORD d More

by JW TRUCK SALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Perez
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 10, 2026

Easy in easy out worked with me to get me out fast Fit me in when I needed More

by augiebazemore
Recommend Dealer
Yes
Employees Worked With
Ralphie
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2026

I brought my truck in. They kept me up to date. They got me out quick. I was happy with the service More

by augiebazemore
Recommend Dealer
Yes
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

No Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by gfcannon12
Recommend Dealer
Yes
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Jul 12, 2026 -

Mall of Georgia Ford responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2026

Amazing customer service. This guy knows everything about Mustangs. I am very happy Amazing experience More

by mprescher88
Recommend Dealer
Yes
Employees Worked With
William Salas
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Jul 10, 2026 -

Mall of Georgia Ford responded

Thank you for sharing this wonderful feedback with us! It is truly rewarding to hear that you had an amazing experience and that our team member was able to provide the level of knowledge and service that made your visit so memorable. We take great pride in having passionate, well-informed staff who genuinely love what they do, and your kind words reflect exactly the experience we strive to deliver. We hope to see you again at Mall of Georgia Ford!

July 09, 2026

Been trying to make a service appointment for well over 48 hours and I have no response. I need a service and four new tires, all I get is crickets…. More

by Ron Waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept .
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Jul 10, 2026 -

Mall of Georgia Ford responded

We appreciate customers choosing us for their vehicle maintenance needs and understand the importance of timely communication when scheduling service. Our team is committed to providing responsive support and a smooth service experience for every customer. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can help review your concerns.

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