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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
3,987 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,987 reviews

May 29, 2026

Everything went very well. Santiago was very professional and knowledgeable about my specific needs. The mechanics repaired my truck expertly. More

by BRIANCOKLAN
Recommend Dealer
Yes
Employees Worked With
Santiago
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May 30, 2026 -

Mall of Georgia Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

Josh was an amazing communicator and helped me get the service done on my vehicle easily. Will definitely be going. back to him. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh service advisor
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May 29, 2026 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We are delighted to hear that Josh provided you with exceptional communication and made your service experience so smooth and easy. His dedication to ensuring our customers feel supported throughout their visit truly reflects our commitment to outstanding service.

May 30, 2026 -

Mall of Georgia Ford responded

Hi Anthony, thank you for taking the time to leave us your response to our Staff's outstanding customer service. Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Josh is the greatest service guy over there. That day he was also training Arron which I think will be a great asset. More

by STEPHENEBAKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Arron
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May 29, 2026 -

Mall of Georgia Ford responded

Thank you immensely for taking the time to share your positive experience with us. We're thrilled to hear that Josh provided you with exceptional service and made such a strong impression during your visit to Mall of Georgia Ford.

May 30, 2026 -

Mall of Georgia Ford responded

Hi, we're happy to hear you had such a positive experience with our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2026

Mall of Georgia Ford provided exceptional service. Ivan kept me comfortable while the financial department worked their magic. I am beyond pleased with my purchase. More

by brumbaloughCliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan 5 star!!
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May 29, 2026 -

Mall of Georgia Ford responded

We are absolutely thrilled to hear about your exceptional experience at Mall of Georgia Ford! It's wonderful to know that Ivan was able to keep you comfortable throughout the process and that our financial department was able to work everything out perfectly for you.

May 30, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave a review for us at Mall of Georgia Ford. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

May 24, 2026

I will not take my car anywhere but there! They are awesome. I always understand what needs to be done and feel I am treated fairly More

by rebeccaznichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie jones
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May 25, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2026

Efficient. Transparent. Thorough. Results-focused. Courteous Thank you for all your team does. We will continue to visit More

by TIMRINE
Recommend Dealer
Yes
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May 23, 2026 -

Mall of Georgia Ford responded

Hello, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

May 21, 2026

Easy quick. Got just what we wanted Test drive was good. Car in great shape. Just what my son wanted and looked for. More

by amymsmith13
Recommend Dealer
Yes
Employees Worked With
Nate
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May 23, 2026 -

Mall of Georgia Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2026

Scott was great and helped me get the truck I wanted at the price I needed! More

by JohnbuysaLightning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Hamel, Angelo
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May 21, 2026 -

Mall of Georgia Ford responded

We're thrilled Scott helped you get the truck you wanted at the right price! Your satisfaction is exactly what we strive for at Mall of Georgia Ford. Thanks for sharing your positive experience!

May 19, 2026

Great to deal with. Will do it again. Work all done within a reasonable timeframe More

by galarreng
Recommend Dealer
Yes
Employees Worked With
Joshua Phomvongsa
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May 21, 2026 -

Mall of Georgia Ford responded

We are grateful for your wonderful feedback! It's fantastic to hear that you found us great to work with and that we completed your service within a reasonable timeframe. Your willingness to return to Mall of Georgia Ford speaks volumes, and we truly appreciate your trust in our team. We look forward to serving you again and continuing to provide the excellent experience you deserve.

May 17, 2026

It was ok. Still waiting on my rental reimbursement check. It was ok. Still waiting on my rental reimbursement check, but it was overall a great experience. The More

by T1SUN1426
Recommend Dealer
Yes
Employees Worked With
Ralphe
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May 18, 2026 -

Mall of Georgia Ford responded

We are thrilled to hear about your positive experience with the warranty coverage for your work. It's wonderful that we were able to get everything approved and taken care of for you. We understand you're still waiting for your rental reimbursement check, and we appreciate your patience as we work through the process. Your satisfaction means everything to us, and we're grateful you found the overall experience to be great despite the wait. Thank you for choosing Mall of Georgia Ford and for taking the time to share your feedback.

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