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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
2,914 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 2,914 reviews

May 13, 2024

Excellent service experience - everything completed as promised and on time. Highly recommend MOG Ford dealership. More

by Chm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Jones
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May 12, 2024

I spoke with Sterling. Oliver explained situation where I came in in January for oil change they removed fog light in error. They need to replace for free. Sterling never c More

by colrag
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Employee that made mistake worked with me on the oil change in January. I can’t think of his name I’m so sorry. I was going to forget this situation altogether, but I’m not any longer.
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May 11, 2024

Friendly, courteous service staff. Rental car was spotless. Follow up was timely. Once part arrived the car was repaired quickly. More

by mtiffany
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dareyell
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May 11, 2024

Took our 2021 Expedition in for warranty work and as told over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service departme More

by Gregmachoka
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joshua Carter
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Chris is wonderful, he always explains what's going on with my car and choose what's needed to be repaired. More

by Mwbyrom
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from the Service department.
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May 10, 2024

It was a great experience. Pick up my truck in my house and returned it without any problem. Service really fast. Recommendable service More

by Fernando Bonilla
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024

Honest and upfront regarding pricing. Made me feel like we were people not just the next sale. Will likely return for my next vehicle purchase. More

by srukid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Jason
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May 10, 2024 -

Mall of Georgia Ford responded

Thank you for the fantastic review of Mall of Georgia Ford! We appreciate you recognizing our commitment to honest and upfront pricing. We're thrilled to hear you'll likely return for your next vehicle purchase! That kind of trust is what motivates us to keep providing exceptional service. Congratulations on your new car! Sincerely, The Mall of Georgia Ford Team

Helpful
May 06, 2024

Awsome service. They do great work. They pick up my trucks and work on them. Then return the truck when work is done. I would send anyone needing service to Mall of More

by Charles DeLaGarza (Anthem Pest Control)
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Greene
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May 10, 2024 -

Mall of Georgia Ford responded

Thank you for the amazing review of Mall of Georgia Ford! We truly appreciate you highlighting the convenience of our pick-up and return service for your trucks. Knowing you would recommend us to others for service means a lot! We look forward to continuing to provide exceptional service for your trucks! Sincerely, The Mall of Georgia Ford Team

Helpful
May 05, 2024

They were very nice and respectful of my time. They had the cars pullled up for me to pick from. More

by DECECCTA
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
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May 04, 2024

This was my second time at this dealership and the service was excellent. Brian did an excellent job in keeping me informed of my cars progress. My repairs were covered under warranty and did take 2 d More

by blkprincess7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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