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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,071 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,071 reviews

July 17, 2026

He kept me informed about my vehicle gave me constant updates got it back to me in a timely manner More

by STEPHENEBAKER1
Recommend Dealer
Yes
Employees Worked With
Brian
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July 17, 2026

He kept me informed about my vehicle gave me constant updates got it back to me in a timely manner More

by STEPHENEBAKER1
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
July 17, 2026

Harry is a delight to work with and goes out of his way to assist in any way he can. More

by GREG FOSTER
Recommend Dealer
Yes
Employees Worked With
Harry
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July 17, 2026

Very satisfied. I was very satisfied with my service and with my interactions with Harry as a whole. More

by GREG FOSTER
Recommend Dealer
Yes
Employees Worked With
Harry
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July 17, 2026

Great communication and prompt service Ralphie is great. Six, five, four, three,two, one 2 words More

by MNBUFFONE
Recommend Dealer
Yes
Employees Worked With
Ralphie
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July 17, 2026

Brought my vehicle in for vibration issues and brake issues. I was told spark plug change resolved the issue and brakes were all brand new. I went to an independent repair shop after. My front rotors ar More

by beckyheard
Recommend Dealer
No
Employees Worked With
Brian, but this is the technician's fault.
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July 16, 2026

Very informative Very informative, and also knowledgeable about The vehicles Very informative and also knowledgeable about the vehicles and good customer service More

by NISSDUNN2017
Recommend Dealer
Yes
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Jul 17, 2026 -

Mall of Georgia Ford responded

Thank you for your kind words! We're glad our team was informative, knowledgeable, and provided great customer service. We look forward to seeing you again soon!

July 16, 2026

EXCELLENT SERVICE; COURTEOUS & PROMPT Pleased with the service. Dealership could be updated; restrooms, etc. More

by landrwright
Recommend Dealer
Yes
Employees Worked With
NOAH LANGAN
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Jul 16, 2026 -

Mall of Georgia Ford responded

Thank you for the kind words about our service! We also appreciate your honest feedback about our facility — we take it seriously and will use it to improve. We look forward to seeing you again!

July 15, 2026

Josh was quick to get my car diagnosed and determine the needed fix. Thank you!! More

by vonewoody
Recommend Dealer
Yes
Employees Worked With
Josh Phomvongsa
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Jul 16, 2026 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience with us! It is great to hear that Josh was able to quickly diagnose your vehicle and get you the answers you needed. We appreciate your kind words and look forward to being here for you whenever you need us.

Jul 17, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2026

Service was reschedule same day without calling me. Lack of communication from service advisor, text him a couple times and called, leave voicemail never receive a single respond from him More

by USA_GIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
Jul 16, 2026 -

Mall of Georgia Ford responded

We appreciate customers taking the time to share their experience and recognize the importance of timely communication throughout the service process. Our team is committed to keeping customers informed and providing responsive support from scheduling through completion of service. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can help review your concerns.

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