Mall of Georgia Ford

Howard was excellent to work with. He quickly replied to my initial email, the car was warmed up and ready when I arrived, he didn't use any pressure tactics, answered all of my questi He quickly replied to my initial email, the car was warmed up and ready when I arrived, he didn't use any pressure tactics, answered all of my questions, and helped me get a deal that everyone was comfortable with. Josh in finance was very friendly and offered me financing that was good enough to not use my credit union. He went through all of the additional products that were available and I left with a smile. I have purchased over 25 cars and this was one of the best experiences. Thank you! More

Kept our car for a total of 2 1/2 months in 2023. Problem was worse after replacing transmission. Was told that was “normal”. Returned our car with 300 additional miles, NO gas and filthy. Traded it Problem was worse after replacing transmission. Was told that was “normal”. Returned our car with 300 additional miles, NO gas and filthy. Traded it in we were so unhappy. Infiniti sent a rollback to our house, replaced the $460 battery and returned it clean. With NO CHARGE for any of the services. Ford could learn a lesson here. More

Had great customer service and were not pushy at all. Helped me set up the app ,link my phone and made sure I felt comfortable in my new Mustang. I’ve bought several cars from this dealership and will Helped me set up the app ,link my phone and made sure I felt comfortable in my new Mustang. I’ve bought several cars from this dealership and will continue to in the future. More

Had my tires installed on my rims. Picked up after they installed everything. Installed on my vehicle to find they put 15 lbs of air. How do you balance tires with that low pressure. I Picked up after they installed everything. Installed on my vehicle to find they put 15 lbs of air. How do you balance tires with that low pressure. I air tires up and drove back to have the tires rebalanced. No discount for my troubles. Thanks More

Double check or get a second opinion before proceeding with repairs, their up sales almost if not a scam with repairs, their up sales almost if not a scam More

I’ve got to be honest. I hate using dealership service centers. I think they are way over inflated when it comes to the price. However, I got myself into a situation with t I hate using dealership service centers. I think they are way over inflated when it comes to the price. However, I got myself into a situation with the electronic parking break blowing out the caliper during a rear brake job I was doing myself. I needed it fixed as fast as possible and got to a point where time was more valuable than price. That being said, I was very satisfied with my service writer and the speed the repair was done, and I have no complaints on that end. Dealerships just tend to charge more for similar service than stand alone shops. More

Extremely pleasant when you first drop off your vehicle, then it becomes a money grab. Last time I was in there, I was told that my rear brakes need to be redone and needed new rotors. because I have a work then it becomes a money grab. Last time I was in there, I was told that my rear brakes need to be redone and needed new rotors. because I have a work vehicle, I left my personal vehicle parked instead of doing the brakes right away. One year later, I go to the dealership to have the brakes done and they told me they are fine. I also brought it in for the concern of coolant, boiling out of my coolant reservoir. I was told that the mechanic could not get it to boil out. I came home and verified that it does. I asked them what the cost would be for changing the thermostat and I was told over $500. I’m a man, but I will not be bringing my vehicle or purchase a vehicle from this dealership ever again. More

Good. Always go to this dealer. My assigned coordinator was good Lways happy to go Always go to this dealer. My assigned coordinator was good Lways happy to go More

They fix my car I thought the price was way out of line. I was never really told what was the problem. Communication was not that good. I was never really told what was the problem. Communication was not that good. More

They were very helpful and pleasant to work with. They did a Very good job. They did a Very good job. More