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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,078 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,078 reviews

April 27, 2026

Great experience Great experience and helped provide a loaner vehicle. Price for repair was good and Zack our service provider was helpful and professional. More

by TANIZAMOJA
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 28, 2026 -

Mall of Georgia Ford responded

Thank you for your review! We're thrilled you had a positive experience and that Zack provided helpful, professional service. We're glad we could provide a loaner vehicle and fair pricing for your repair. We appreciate your feedback and look forward to serving you again!

April 27, 2026

Could have been quicker especially when they knew we were coming to purchase car. Should not have taken 4-5 hrs More

by K_RAPISARDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 28, 2026 -

Mall of Georgia Ford responded

Thank you for your feedback. We understand the lengthy process was frustrating and appreciate your input on improving our car buying experience. We're grateful you completed your purchase with us.

April 26, 2026

Our deal was pleasant but took much longer than was really necessary but we love our ranger More

by dwaonlinenow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark jorsling
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Apr 27, 2026 -

Mall of Georgia Ford responded

Thank you for your review! We're thrilled you love your Ranger and had a pleasant experience. We appreciate your patience with the longer process. Your satisfaction means everything to us, and we hope you enjoy many great adventures in your new Ranger!

Apr 28, 2026 -

Mall of Georgia Ford responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2026

Great customer service! Great customer service, Josh made sure to communicate each step and timeline. More

by kenshan38
Recommend Dealer
Yes
Employees Worked With
Josh P.
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Apr 27, 2026 -

Mall of Georgia Ford responded

Thank you for the positive feedback! We're thrilled that Josh provided excellent communication throughout your experience. This transparency is exactly what we strive for at Mall of Georgia Ford. We appreciate you sharing your experience and look forward to serving you again!

Apr 28, 2026 -

Mall of Georgia Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2026

Great service really appreciate all the help and quick service. Got me in and out. More

by ZvANHORN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 27, 2026 -

Mall of Georgia Ford responded

Thank you for your positive feedback! We're thrilled we could provide you with quick, efficient service and get you in and out smoothly. Your experience means so much to our team at Mall of Georgia Ford.

April 24, 2026

Nate at Mall of Georgia Ford helped me get the Maverick XLT Hybrid that had all the features I wanted. It turned out to be a good truck so far. More

by mickey.armstrong
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 27, 2026 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're delighted that Nate helped you find the Maverick XLT Hybrid with all the features you wanted. It's great to hear your new truck is working out well. We appreciate your trust in Mall of Georgia Ford!

Apr 28, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 24, 2026

Fast and efficient! The advisor communicated everything my vehicle needed and was happy to answer all the questions I had More

by lauracastor1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
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Apr 27, 2026 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled that our service advisor communicated clearly about your vehicle's needs and answered all your questions. Your comments about our efficiency and helpfulness mean so much to us. We appreciate you taking the time to share your positive experience!

Apr 28, 2026 -

Mall of Georgia Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2026

Fast, helpful, and knowledgeable with the maintenance I needed done on my car Will go back again More

by D.w.s.13
Recommend Dealer
Yes
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Apr 23, 2026 -

Mall of Georgia Ford responded

We are excited to hear about your positive experience with our maintenance services. Your comments about our team being quick and well-informed truly mean a lot to us at Mall of Georgia Ford. We understand how important it is to have reliable service when you need work done on your vehicle, and we're pleased we could meet your expectations. We look forward to serving you again in the future and continuing to provide the quality service you deserve.

April 21, 2026

Friendly and fast The person that took care of my vehicle and me did a great job and was friendly- the service was done in a timely manner as well. More

by mnhecox1220
Recommend Dealer
Yes
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Apr 22, 2026 -

Mall of Georgia Ford responded

We are overjoyed to hear about your positive experience with our team. Your feedback about receiving friendly service and having everything completed in a timely manner means so much to us.

April 21, 2026

The staff is great and they are very helpful and knowledgeable. I would recommend this shop to anyone who needs a car repair. More

by evanderf150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Apr 22, 2026 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback about our team and service quality. It means so much to hear that our staff provided you with the helpful and knowledgeable assistance you needed.

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