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Mall of Georgia Ford
Buford, GA
3,920 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,920 reviews
February 27, 2023
I will never come back to this place ever again. After being extorted to pay $7000 on a new transmission and finding out I just needed a $300 flush, this is probably the last time I’ll ever by a For After being extorted to pay $7000 on a new transmission and finding out I just needed a $300 flush, this is probably the last time I’ll ever by a Ford. What a horrible operation. They charged me $3000 2 years ago for service that didn’t even fix the problem. Really bad. I’m selling my Ford truck and getting a Honda. More
by Coachfambrough53
Verified CustomerEmployees Worked With
Brian James, Matt Knuckles, Scott Sicchitano
February 26, 2023
Beyond poor communication — took multiple texts and phone calls on my part to get any updates on my car. Would never use this service center again. calls on my part to get any updates on my car. Would never use this service center again. More
by roth.jenn616
Employees Worked With
Cason Stewart
February 26, 2023
Issue not resolved , tried to reach out the advisor but no response. dealer sent me text msg with rating and I replied and asked if someone read these msgs and rectified and they said yes but no one ever r no response. dealer sent me text msg with rating and I replied and asked if someone read these msgs and rectified and they said yes but no one ever reached , it has been 1 months almost. More
by Fordowner
Employees Worked With
Cason Stewart
February 26, 2023
Dragos and Ashley helped me pick out the ultimate SUV for me and my kids!! Love doing business with them!! me and my kids!! Love doing business with them!! More
by dyanatyler23
February 26, 2023
Service was terrible. Had an appointment and they kept my truck for two days and never looked at it and did not call me for an update I had to call them. Had an appointment and they kept my truck for two days and never looked at it and did not call me for an update I had to call them. More
by RONWALLACE123
Employees Worked With
Matthew Tyler
February 26, 2023
They’re very accommodating. I was greeted right away by a tech and taken to a service rep who got my car in. The wait seemed to go fast and he came then and explained the proble I was greeted right away by a tech and taken to a service rep who got my car in. The wait seemed to go fast and he came then and explained the problem thoroughly. More
by slmh3
Employees Worked With
Brian James, Matt Knuckles
