Mall of Georgia Ford

Brandon gave me a wrong price to pay, I corrected it one time, he gave me another one. After I paid, I found it is different from the receipt. After I complained, Brandon promised me that he would mail me a time, he gave me another one. After I paid, I found it is different from the receipt. After I complained, Brandon promised me that he would mail me a check of $100 for compensation. But I never received it until now I have moved to another state. Very disappointed! More

Short wait time and they kept me informed along the way. I was very impressed by the service. I was very impressed by the service. More

I'm still new to the dealership with a new car but Jeff Larson has been excellent with a recall issue on my new car. Larson has been excellent with a recall issue on my new car. More

I have been going to this dealership for years to have vehicles serviced. All of the personnel I have encountered have been very helpful, professional and knowledgeable. vehicles serviced. All of the personnel I have encountered have been very helpful, professional and knowledgeable. More

In April 2025, I purchased a Ford Transit for my business from Ford Mall of Georgia. On January 13, 2026, I returned to the dealership to request documentation related to my previous purchase (vehicle value from Ford Mall of Georgia. On January 13, 2026, I returned to the dealership to request documentation related to my previous purchase (vehicle value / purchase record) for tax purposes. When I asked the front desk for assistance, I was referred to a man named Henmat (name may be slightly incorrect), who uses the second office. His behavior was extremely unprofessional and disrespectful, and showed a complete lack of understanding of basic customer service. Key issues: He mocked me when I said I purchased the vehicle “last year,” insisting there were no records and speaking in a sarcastic tone He threw his keys and wallet onto his desk and continued speaking condescendingly He dismissed my question by saying, “Hyundai is Hyundai, this is Ford,” in a rude manner He ate food in front of me while laughing and making sarcastic comments, which was completely inappropriate I want to be clear: I did not provide incorrect information. I said “last year,” meaning 2025. It is now early 2026. This should not be difficult for a professional to understand. I purchase vehicles for business regularly, and I have never experienced this level of disrespect at other dealerships. While everything was “okay” when payment was taken, the attitude after the sale was dismissive and insulting. That is not how you retain long-term or repeat business customers. I will never return to this dealership to purchase another Ford Transit or any business vehicle. I strongly advise business owners and repeat buyers to consider other dealerships if they value professionalism and respect. More

Unknown reason I am being contacted Call me and explain why I am receiving these messages why I am receiving these messages More

They were able to help me when some module on my car started freaking out all of a sudden affecting just about everything. I happened to be nearby when it was happening so I pulled in and they were imme started freaking out all of a sudden affecting just about everything. I happened to be nearby when it was happening so I pulled in and they were immediately able to get me into a loaner car just like mine. More

Quick, efficient, and honest Kneico and Hemant made the car buying experience very easy. They were up front, honest, and quick to get the process done! car buying experience very easy. They were up front, honest, and quick to get the process done! More

It was great No thank you. It was great and that is all Wonderful xxxx It was great and that is all Wonderful xxxx More

Ryan listened to what I was looking for and suggested a few vehicles to test drive. The specific vehicle I wanted was not available, so we ordered what I wanted few vehicles to test drive. The specific vehicle I wanted was not available, so we ordered what I wanted More