Mall of Georgia Ford

Picked up the truck, fixed all the problems, sorted it out with warranty. Very happy with work out with warranty. Very happy with work More

Back brakes squel when backing up. I sent a video of them squel ing and also the service advisory that says ford knows about it. I did not receive a response other than it doesn't do i I sent a video of them squel ing and also the service advisory that says ford knows about it. I did not receive a response other than it doesn't do it for them! More

The staff was friendly and very knowledgeable about the vehicles. Very accommodating to meeting specific requests vehicles. Very accommodating to meeting specific requests More

They did not fix the issues I came in with and I left with more issues on my truck with more issues on my truck More

Is was completely satisfied with my car buying experience . From my salesman to the financial department it was a quick awesome experience. Extremely professional. We picked out are vehicle and from there w . From my salesman to the financial department it was a quick awesome experience. Extremely professional. We picked out are vehicle and from there we were closing on the deal 30 minutes later I was sitting with the finance manager, Draco’s who is a great guy closed are deal and picked up delivery of are vehicle and left the dealership one hour and some change and I was on my way home . I’ve purchased several vehicles in my time and this was my best experience by far. The salesman was on my level and I felt very comfortable with Anthony with my personal information just an outstanding experience. I will 100 percent recommend mall of ga ford to my friends and my family. I want to say thank you , the only reason I’m even doing this review is because I’ve been sucked into to bad deals in the past with everything from finance to buying a car with problems and I’ve never had that experience with mall of ga ford . Thanks again so much . More

The technician accidentally left the oil cap off after changing the oil and I drove 3500 miles before I discovered it. MOG Ford attempted to make it right by towing to their shop to diagnose. They claimed changing the oil and I drove 3500 miles before I discovered it. MOG Ford attempted to make it right by towing to their shop to diagnose. They claimed it was just two quarts low but when I checked it before it was picked up, it was bone dry. When I picked my truck up, no paperwork was provided. I have left multiple messages to the service manager as well as the GM and have yet to receive a return call. I expect documentation that this incident occurred in case there is a future issue resulting from this mishap. Thanks, Concerned F150 Owner More

They were able to fit me in when another Ford dealership could not. I really appreciated that. could not. I really appreciated that. More

The entire team at the Mall of Georgia Ford were great to deal with, from my salesman Anthony to the finance dept. Very professional dealership that went the extra mile to ensure i was happy with my purchase deal with, from my salesman Anthony to the finance dept. Very professional dealership that went the extra mile to ensure i was happy with my purchase. The truck was washed, filled with gas when i got there. My time spent was minimul due to the organization of everyone. More

Prompt, careful and honest service. Service advisors, technicians and cashiers are all concerned with customer satisfaction. In addition, they found my lost sun eye glasses and stored Service advisors, technicians and cashiers are all concerned with customer satisfaction. In addition, they found my lost sun eye glasses and stored them over the weekend. Responding to my wife’s inquiry on Sunday, they called me to inform me that my glasses were safe and secure and waiting gor me. More

Mario was great. No pressure on our first visit when we were just look and we found the car we wanted. We said we would come back and have him what days worked for us No pressure on our first visit when we were just look and we found the car we wanted. We said we would come back and have him what days worked for us and he said to call when we would be ready. We did and everything went smooth and believe we got a fair price. Will come back when we need another vehicle More