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Mall of Georgia Ford
Buford, GA
4,019 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,019 reviews
August 26, 2020
Dealership experience overall was good, fairly quick and easy. But the car I was sold had a bent wheel, something the dealership was clearly trying to hide & that I didn’t discover until a few days after I easy. But the car I was sold had a bent wheel, something the dealership was clearly trying to hide & that I didn’t discover until a few days after I had purchased the car. I understand I bought it “as-is” but that’s just bad business and I will not be visiting this dealership again or recommending any one else to. More
by STEWAR4
Verified CustomerEmployees Worked With
Do not remember
August 26, 2020
Great customer service and staff is outstanding! They went above and beyond to make sure and service needs were met! Vehicle was ready when they said it would be done! went above and beyond to make sure and service needs were met! Vehicle was ready when they said it would be done! More
by simona.young
Employees Worked With
Marilyn Muri
August 26, 2020
I took my Ford F150 truck in for servicing and as usual, had a wonderful experience thanks to Katrina. I'm very appreciative for excellent customer service and vehicle treatment. I recommend this dealership had a wonderful experience thanks to Katrina. I'm very appreciative for excellent customer service and vehicle treatment. I recommend this dealership to friends, family, others! More
by Lindsey Hester
Employees Worked With
Katrina
August 24, 2020
I have dealt with mall of georgia ford for about eight years and have purchased three new vehicles from this dealership and have always had a good experience. years and have purchased three new vehicles from this dealership and have always had a good experience. More
by Buck
Employees Worked With
Marilyn muir
August 23, 2020
Wonderful people. Excellent service. Affordable prices. Ford products and service are better than their competitors. My first Ford was a 1961 Ford Falcon. I’ve regretted the Foreign cars I purchased. They Ford products and service are better than their competitors. My first Ford was a 1961 Ford Falcon. I’ve regretted the Foreign cars I purchased. They were too expensive, and even though the review services said they were better, the quality I experienced was never as good my Fords. More
by Randy
August 23, 2020
I have always received excellent service from Mall of Georgia Ford. Marilyn Muir was helpful and friendly. The facility is clean and comfortable. Nice televisions. Georgia Ford. Marilyn Muir was helpful and friendly. The facility is clean and comfortable. Nice televisions. More
by f.wood21
Employees Worked With
Marilyn Muir
August 22, 2020
Katrina was awesome. Always with a smile, and looked at me while we talked, that's important, she wasnt staring at computer or laptop, She showed great customer service me while we talked, that's important, she wasnt staring at computer or laptop, She showed great customer service More
by Dale2green
Employees Worked With
Katrina- service writer
August 22, 2020
Marylyn in the service department is the only one that I let handle my vehicles and have for years! she is the absolute best! Not so much on the Sailside as I just purchased a new F2 50 super duty from Jack let handle my vehicles and have for years! she is the absolute best! Not so much on the Sailside as I just purchased a new F2 50 super duty from Jacky Jones Ford in Cleveland Georgia. I did this because the used car department gave me a lowball offer on my existing vehicle which I purchased from them and they had performed all of the service that I had ever been done to it. Their service is number one More
by THOMDUNN
Employees Worked With
Marilyn Muir
August 22, 2020
The Young Salesman James and the Sale Manager worked very hard to earn my business. Never stopping until I was satisfied with the purchase of the vehicle I want and a price that I could live with. Thank hard to earn my business. Never stopping until I was satisfied with the purchase of the vehicle I want and a price that I could live with. Thank you More
by MYBROTHER824
Employees Worked With
James S.
