Mall of Georgia Ford

Fast, friendly service Normally go to another Ford but, I moved. Found this location but was unsure, because "life is like a box of chocolates". Thankfully they were: Friend Normally go to another Ford but, I moved. Found this location but was unsure, because "life is like a box of chocolates". Thankfully they were: Friendly, opened on time, fast. Really liked waiting area and refreshments and the tv also the detailed paperwork about my car's condition. Will be back and would recommend. So far so good. More

Parts Purchased Bought backing plates for tie downs on a Ford F-150. MOG Ford recently repaired my 2016 F-150. Have nothing else to add but having a minute mum requ Bought backing plates for tie downs on a Ford F-150. MOG Ford recently repaired my 2016 F-150. Have nothing else to add but having a minute mum required amount of words is poor customer service........ More

Chaz, our salesman, was awesome! Chaz was awesome and patient with us! I would highly recommend him to others! My family purchased a car and a truck within just a couple of weeks of Chaz was awesome and patient with us! I would highly recommend him to others! My family purchased a car and a truck within just a couple of weeks of each other. More

Excellent superior service Oscar is as awesome he was friendly knows how to treat people on time with everything he had told me and was awesome on the price. Oscar is as awesome he was friendly knows how to treat people on time with everything he had told me and was awesome on the price. More

Multiple service visits to figure out the problem I brought my 2010 Ford Fusion Hybrid in to Mall of Georgia Ford because the Check Engine light kept coming on. I was frustrated at times because the i I brought my 2010 Ford Fusion Hybrid in to Mall of Georgia Ford because the Check Engine light kept coming on. I was frustrated at times because the issue persisted even after 2 repairs (1 at a different service center and 1 at Mall of Georgia Ford). We had just moved to Georgia so I needed it fixed quickly so I could pass the emissions test and register my car. Scottie provided great customer service. He understood that the situation was stressful and he worked with my schedule (dropping off and picking up my son from preschool). The customer service team arranged shuttle and Lyft service, and Scottie arranged a rental car for the last few days of the ordeal. All in all, we spent $1900 to fix a stupid check engine light with 3 separate fixes. Scottie and the customer service we received made the experience much better than it could it have been. I am grateful that the 3rd repair seems to have done the trick and the Check Engine light has not turned back on. I will definitely return to Mall of Georgia Ford when the car needs service again. More

Great experience 2nd truck I have bought from MOGF and will most likely buy my 3rd from them as well The entire staff made the buying experience pleasurable Th 2nd truck I have bought from MOGF and will most likely buy my 3rd from them as well The entire staff made the buying experience pleasurable Thx More

Awesome Service Tech Marilyn is the best! She worked diligently to ensure my repair was performed in a timely manner and when the appointment time became a conflict, the t Marilyn is the best! She worked diligently to ensure my repair was performed in a timely manner and when the appointment time became a conflict, the tech assigned to me came in early just to work on my car. Great Service! More

Trading in my car My agent find a car the fit everything I needed. However I had to return , an hourlong drive, to sign papers they forgot to have me sign. They also to My agent find a car the fit everything I needed. However I had to return , an hourlong drive, to sign papers they forgot to have me sign. They also told me I would still be blento use Smart Note for payments which I love but when I called Smart Note to change over vehicles I was told they no longer do vehicle loans. Lastly I didn’t get my license plate back which I assumed I would, small item, just annoying. More

Experiences at Mall of Georgia Ford ALWAYS exceed expectatio Marilyn Muir is the best service advisor I have ever known. She has both my trust and respect. She is efficient, informative, and knowledgeable. I wis Marilyn Muir is the best service advisor I have ever known. She has both my trust and respect. She is efficient, informative, and knowledgeable. I wish ALL advisors were as good! More

Great experience I found my vehicle on one of the popular used car websites and was able to compare it with similar models. Mall of Georgia Ford had a great price and I found my vehicle on one of the popular used car websites and was able to compare it with similar models. Mall of Georgia Ford had a great price and was very competitive. Since they were more than an hour away from me, they sent me a "walk through" video of the truck, which really sold it for me. When I showed up to purchase the truck, all went smoothly. No surprises. We had a wait a bit to see the Finance manager to finalize the purchase, but other than that, everything went great. More