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Mall of Georgia Ford

Buford, GA

4.1
3,480 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,480 reviews

May 13, 2019

Great Experience Mason was my salesman. He did an awesome job. Even came in on his day off to make sure I was taken care of. Karrie in finance was awesome as well! More

by BRIAN A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason , Karrie Haynes, Mason Clark
Jul 17, 2019 -

Mall of Georgia Ford responded

Thanks for leaving us such a wonderful review!

May 11, 2019

Frito Lay asset Sent a Lays chips truck in for an EGR replacement under warranty. Once parts arrived it only took 1 day to complete which is definitely what us in the More

by grhmgalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 10, 2019

Took care of the problem Matt was extremely helpful and addressed the problem expeditiously. Had to have my car towed in because it wouldn’t start. He found the problem to be More

by fdemarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 10, 2019

Great service Alan was awesome! He was ready when I arrived for my appointment and got me in and out for my oil change in record time. My car was clean and ready wh More

by Slafave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 09, 2019

4.7 ReBuild Great Work Great Customer Service .. Awesome Service Mr. Cunningham and Mr. Greene. From start to finish. They were kind and patience. Very helpful.Knowledgeable, and timely.. Super More

by projectman732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham, Alan Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

May 09, 2019

Service visit Everything was great. I left a message. Alan called me back. We made the appointment. I showed up. They did the work. I picked it up. No problem More

by ROBAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

May 09, 2019

Wowed!!!! We received the BEST customer service from everyone! My husband tagged along and I had told him what a great service department this dealership had More

by Lbushmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Jul 17, 2019 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 08, 2019

The service I got ! Marlyn really did a great job on her end ! Also getten me a car to drive while in shop was good too ! The shop mechanic did a real great job the truck More

by rogers4754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jul 17, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

May 07, 2019

Fast and Efficient They were straight talkers, open and honest. Great job of getting car ready, paperwork done and training me on the tech in the truck. Would buy t More

by ClickR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Piper, Jessica Slaughter, Bryce Piper
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

May 07, 2019

Customer Service I love recently took my car in for an oil change. There were some complications after my car was serviced, and I had to leave my car overnight. The se More

by CNMERIDITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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