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Mall of Georgia Ford

Buford, GA

4.1
3,480 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,480 reviews

May 07, 2019

Great service Marilyn Muir is an excellent manager. She is friendly and very helpful. She explains recommended service and helps manage cost. I trust her advice. Gr More

by mjgillen100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jul 17, 2019 -

Mall of Georgia Ford responded

Thanks for leaving us such a wonderful review!

May 07, 2019

Quick service I have been coming to Ford for 6 years now..I am always pleased with service! I love the app. that allows me to schedule my services More

by danawms1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 07, 2019

Raptor pirchase Chaz was excellent. He is such a genuine person and a joy to work with. I will buy from him again. He took the time and spent an hour just hetting to More

by pmanissoopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz Grant
Jul 17, 2019 -

Mall of Georgia Ford responded

Thanks for leaving us such a wonderful review!

May 07, 2019

Great service Only came in for an oil change, but asked to do a check over if the entire vehicle, as the factory warranty is set to expire. No problem asking for th More

by graydawg3535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Cochran
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 07, 2019

2 1/2 hrs with an appointment and nothing done Made an appt arrived on time. 2 1/2 hrs later inquired on progress. Told nothing done yet. Asked for my vehicle. No apology. Wont be back More

by Bamaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
May 06, 2019

Exceptional People and Excellent Service James was our sales person. He was exceptional, polite, and quick. Kevin was our finance guy, and also was a pleasure to work with. My wife usually ha More

by DukeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, James Shellaugh
Jul 17, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

May 06, 2019

Oil change I take my car there every time, they are great people & do friendly fast service. This dealership is reasonable & I love the rewards program, thanks. More

by mshadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven , Chaz King
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 06, 2019

Worst service center I’ve ever been to. I waited two and a half hours for an oil change that was scheduled a week in advance AND that I showed up to 30min early! The oil change itself took a More

by Paulwilson425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thought her name was Katelyn?
May 06, 2019

Superior Customer Service Best buying experience ever! I was treated like royalty at every level of the buying experience. The young salesman explained all the options and feat More

by fieldsrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter
Jul 17, 2019 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 06, 2019

Great Service Very professional, kept me updated with status courteous, concerned about vehicle condition and my requests were met. Very rapid with results. Genui More

by Throndor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

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