
Mall of Georgia Ford
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Great service Marilyn Muir is an excellent manager. She is friendly and very helpful. She explains recommended service and helps manage cost. I trust her advice. Gr Marilyn Muir is an excellent manager. She is friendly and very helpful. She explains recommended service and helps manage cost. I trust her advice. Great asset to Ford. More
Quick service I have been coming to Ford for 6 years now..I am always pleased with service! I love the app. that allows me to schedule my services I have been coming to Ford for 6 years now..I am always pleased with service! I love the app. that allows me to schedule my services More
Raptor pirchase Chaz was excellent. He is such a genuine person and a joy to work with. I will buy from him again. He took the time and spent an hour just hetting to Chaz was excellent. He is such a genuine person and a joy to work with. I will buy from him again. He took the time and spent an hour just hetting to know us. Truly a great person to wotk with. More
Great service Only came in for an oil change, but asked to do a check over if the entire vehicle, as the factory warranty is set to expire. No problem asking for th Only came in for an oil change, but asked to do a check over if the entire vehicle, as the factory warranty is set to expire. No problem asking for that, and all is good. Quick and efficient, with excellent communication. More
2 1/2 hrs with an appointment and nothing done Made an appt arrived on time. 2 1/2 hrs later inquired on progress. Told nothing done yet. Asked for my vehicle. No apology. Wont be back Made an appt arrived on time. 2 1/2 hrs later inquired on progress. Told nothing done yet. Asked for my vehicle. No apology. Wont be back More
Exceptional People and Excellent Service James was our sales person. He was exceptional, polite, and quick. Kevin was our finance guy, and also was a pleasure to work with. My wife usually ha James was our sales person. He was exceptional, polite, and quick. Kevin was our finance guy, and also was a pleasure to work with. My wife usually hates car buying, and even she had a pleasurable experience. We wouldn't hesitate to buy from these folks again. More
Oil change I take my car there every time, they are great people & do friendly fast service. This dealership is reasonable & I love the rewards program, thanks. I take my car there every time, they are great people & do friendly fast service. This dealership is reasonable & I love the rewards program, thanks. More
Worst service center I’ve ever been to. I waited two and a half hours for an oil change that was scheduled a week in advance AND that I showed up to 30min early! The oil change itself took a I waited two and a half hours for an oil change that was scheduled a week in advance AND that I showed up to 30min early! The oil change itself took about an hour and half which is fine. My issue is that after they finished my oil change they put my car on the rack to check the alignment. The lady told me my car was on the rack and it would only take about 20 min. An hour goes by and I get up and see my truck parked outside the service garage. At this point I assume my truck is ready and ask what the hold up is. Come to find out they took my truck OFF the alignment rack and serviced who knows how many cars before mine, when mine was already on the xxxx rack!! I don’t know if some of the other service reps bullied their customers in front of me or what happened, but the point is I’ll never return to that service center again. The service rep did give me my oil change for free, which was nice, but the point is I had things to do and I would’ve paid $100 just to get out on time! It is not a good look to have your customer telling their friends and family that they waited two and a half hours for an oil change that was scheduled A WEEK IN ADVANCE!!! More
Superior Customer Service Best buying experience ever! I was treated like royalty at every level of the buying experience. The young salesman explained all the options and feat Best buying experience ever! I was treated like royalty at every level of the buying experience. The young salesman explained all the options and features of my new Ford Ranger. The finance Lady worked tirelessly to help me in every step of financing a new truck with no credit history. She helped me obtain the documents required to get my Disabled Veterans tag, and my waiver of advalorem tax. The Lady at the parts department was wonderful when I asked about a new tonneau cover. She was able to have it installed "on the spot". The service department was so courteous and professional and the installation was perfect! I don't want to forget the receptionist, the sales manager, the guy that cooked the hot dogs, or the employee at the parts department that later offered me a cup of coffee and a snack. Truly amazing service at every point! More
Great Service Very professional, kept me updated with status courteous, concerned about vehicle condition and my requests were met. Very rapid with results. Genui Very professional, kept me updated with status courteous, concerned about vehicle condition and my requests were met. Very rapid with results. Genuine interest in completing. More