Mall of Georgia Ford

Always a great job Always do a great job at a fair price. Got it done quickly. Truck was back on the road in no time and work was done right. Always do a great job at a fair price. Got it done quickly. Truck was back on the road in no time and work was done right. More

Damage to seat back after oil change, etc. service I was in for an oil change and battery replacement on I believe Wednesday 9/25/19. As I was getting out of my truck on Friday I noticed a slice in th I was in for an oil change and battery replacement on I believe Wednesday 9/25/19. As I was getting out of my truck on Friday I noticed a slice in the driver seat back. We immediately emailed Tony Owens about it with pictures. He said we would look into it. I have called and emailed him repeatedly since then with no response. Today is 10/25/19. I said if I didn’t get a response today I would escalate through the management at MOGA Ford. During this time I needed 4 new tires a 1200-1500 sale. I gave my business to Pep Boys because of the lack of response. Records will show I’ve got all my service for last 2-3 years at MOGA Ford. Unless resolved satisfactorily that will change. This truck is my 2nd new vehicle purchased there. I’m considering a new F250 or F350 possibly within the next 6 months. Due to this situation I may buy elsewhere. More

Sales experience I was very pleased with my salesman Jordan Lee. He was very knowledgeable of my vehicle and patient. Also, when I had a service issue shortly after m I was very pleased with my salesman Jordan Lee. He was very knowledgeable of my vehicle and patient. Also, when I had a service issue shortly after my purchase, he didn't hesitate to take care of my problem. He is definitely an asset to the Mall of Georgia Ford. More

Oil change tried to see about my brakes again I like the mall of ga ford most of time . I still am not giving you 5 stars . My car is under warranty and I am still having brake issues and my tir I like the mall of ga ford most of time . I still am not giving you 5 stars . My car is under warranty and I am still having brake issues and my tires were suppose to be rotated last time . I work full time and live in Lula ga , don’t have time to keep coming back in forth I More

Oil change Service center needs to add fast lane for oil changes on Saturday. Sales volume would increase in the service area. Customer would appreciate it as we Service center needs to add fast lane for oil changes on Saturday. Sales volume would increase in the service area. Customer would appreciate it as we are not preplanners More

Marilyn Muir Service Rep. Experience I just like to thank Marilyn Muir for assisting me with my auto needs. She's well versed in all aspects associated with servicing of my vehicle. She's I just like to thank Marilyn Muir for assisting me with my auto needs. She's well versed in all aspects associated with servicing of my vehicle. She's been a lifesaver for me in times of need for servicing my truck and I cannot thank her enough! More

Best service dept , shuttle service Awsome service .. Picked me up and dropped me off. Super friendly and informative. Informed me of future repairs and didn't charge me including me com Awsome service .. Picked me up and dropped me off. Super friendly and informative. Informed me of future repairs and didn't charge me including me comprehensive diagnostic More

Outstanding Hello my name is Vinnette Williams and I purchased a 2019 Ford Expedition From this dealership. I had purchased a Chevy traverse last year but I just Hello my name is Vinnette Williams and I purchased a 2019 Ford Expedition From this dealership. I had purchased a Chevy traverse last year but I just did not like this vehicle. I’ve always been a Chevy fan but somehow I felt uncomfortable in this vehicle. I’ve never owned a Ford before but decided to give them a try. Now I am so happy I wondered why I’ve never tried Ford before. This dealership handle me with care and they were professional. If you’re looking to purchase a Ford vehicle I would definitely give Buford Ford a chance. Thanks guys! More

Good customer service. Loaner vehicle should be provided for extensive service. Add quiet space for customers who don't want to hear television. A space to work, study,or re Loaner vehicle should be provided for extensive service. Add quiet space for customers who don't want to hear television. A space to work, study,or read. More

Appointment for oil change I was there for an oil change, had an appointment and waited 3 hours and my car had not even been looked at yet. That is way too long to wait for an o I was there for an oil change, had an appointment and waited 3 hours and my car had not even been looked at yet. That is way too long to wait for an oil change with an appointment!!! More