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Mall of Georgia Ford
Buford, GA
4,152 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,152 reviews
Verified Customer
September 26, 2020
Everyone was wonderful. James Shellaugh took his time to sell us a vehicle that we are happy with. I am very happy about my purchase and would like to thank all of the people involve the experience was the sell us a vehicle that we are happy with. I am very happy about my purchase and would like to thank all of the people involve the experience was the best car buying experience. More
by Nursandi
September 25, 2020
Very good dealer ship. Will keep going back as long as they keep the good work. Since 2019 I’ve had no complaints with this dealer ship. Done great work they keep the good work. Since 2019 I’ve had no complaints with this dealer ship. Done great work More
by HOLMAN3356
Employees Worked With
Marilyn service dept. was great
September 25, 2020
The Mall of Georgia Ford dealership truly care about your service experience. I'm pleased that management called to resolve the issues. Regards, Tony Reeves service experience. I'm pleased that management called to resolve the issues. Regards, Tony Reeves More
by tonyreeves
September 25, 2020
I have enjoyed the level of service received by Marilyn for the last three years. Since your sales Mgr did not show up, after an appt was made, I cannot say the same thing about your sales DEPT. for the last three years. Since your sales Mgr did not show up, after an appt was made, I cannot say the same thing about your sales DEPT. More
by Burt Bradley
Employees Worked With
Marilyn Muir
September 23, 2020
I pass 3 Ford Dealers to get to the Mall of Ga Ford. Marylin as a adviser and Donnie Jones are absolutely the best. Service done earlier than expected and done right the first time.. Marylin as a adviser and Donnie Jones are absolutely the best. Service done earlier than expected and done right the first time.. More
by stephenhartrick
Employees Worked With
Marylin and Donnie Jones
September 23, 2020
I have been there twice for the sameIssue and no I have been there twice for the same Issue and no solution yet!! From day 1 the brakes make a horrible noise and they fix it for a couple of days and I have been there twice for the same Issue and no solution yet!! From day 1 the brakes make a horrible noise and they fix it for a couple of days and comes back. More
by fab_lopez
Employees Worked With
Service
September 22, 2020
I will NEVER buy a car from the Buford Ford Dealership, nor would i recommend to my worst enemy. I bought a car, 3 days later the cars water pump went out, they were not understanding or professional at al nor would i recommend to my worst enemy. I bought a car, 3 days later the cars water pump went out, they were not understanding or professional at all. They were very, "you get what you get "about it. All they are trying to do is get your money and man did i get scammed. These people have no integrity or morals and it shows. Trust me, lesson learned. More
by thirteen.deh
Employees Worked With
