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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,482 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,482 reviews

May 30, 2025

The customer service was amazing from the salesman and finance office. I will definitely recommend this dealership. More

by sylvia_daniels2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah and Nicholas
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Jun 06, 2025 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that both our sales and finance teams made your experience a positive one. It's great to know their dedication stood out, and we truly appreciate your recommendation. We're here whenever you need us!

May 30, 2025

My experience was great! Although I live 50 miles away I keep returning to this place for service. More

by Medhcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Jun 06, 2025 -

Mall of Georgia Ford responded

Thank you for your kind words! We're honored that you choose to travel the distance for your service visits—it truly means a lot to us. Providing a consistently great experience is what we strive for, and we're glad it's worth the trip for you. We look forward to welcoming you back again!

May 30, 2025

Very honest dealership, went in for break job , 3 different times and dealership keep saying breaks are fine ,No need to spending unnecessary money on a break job you don’t need !!! More

by Dsciavicco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Service Advisor
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Jun 26, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad to hear that our team provided you with honest guidance and helped you avoid unnecessary expenses. It's always our goal to offer transparent service and keep your best interests in mind. We appreciate your trust and look forward to assisting you in the future!

May 29, 2025

Great to work with and really like the valet service Great price on 'the works' service. Will always get ours service there More

by GTG22
Recommend Dealer
Yes
Employees Worked With
I'd k
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May 30, 2025 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're glad to hear you enjoyed working with us and that the valet service made things more convenient for you. It’s great to know you found our pricing competitive as well. We appreciate your loyalty and look forward to taking care of your service needs for years to come!

May 29, 2025

You had my truck for two days and didn't even look at it. My time is more important than that. More

by vann_d
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the service person name
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Jun 05, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience with us. Timely and transparent service is something we strive for, and we’d like the chance to better understand what happened in your case. Please reach out to Scott Tackabury at Stackabury@vtaig.com. He’s available to discuss your concerns directly and work toward a more satisfactory resolution.

May 28, 2025

The dealership itself is exceptional but the service department needs a bit of improvement. They tend to overlook service requests made by the customer. More

by latesha_c123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Mall of Georgia Ford responded

Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with the dealership overall. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can better understand the situation and ensure your concerns are properly reviewed.

May 27, 2025

Asked for a 60k checkup, fluids changed and recalls handled. On my trip the axel bolt recall broke in South Florida and my truck was in the shop a week waiting for parts. When I got back, MOGF had me b More

by PHIL.WARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Heineken and Joshua Zierten
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Jun 02, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience. Please reach out to Scott Tackabury at Stackabury@vtaig.com so we can review your concerns in more detail and work toward a resolution that reflects the level of service we strive to provide.

May 26, 2025

Efficient and convenient They came and picked up my vehicle and dropped it off the same day after servicing More

by Illkat.mo
Recommend Dealer
Yes
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May 27, 2025 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience! We’re glad to hear that our pickup and drop-off service made your visit efficient and convenient. It’s great to know everything was completed smoothly and in the same day. We appreciate your trust in us and look forward to serving you again!

May 26, 2025

Was very pleased with your salesman, your sales managers, and a good deal that they gave me and no hassle and one time great price would buy another car there any time. Thank you Bob Perry. More

by ROBERTPERRY47
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian
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May 27, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're so glad to hear that our sales team and managers made the process smooth, straightforward, and hassle-free for you. It’s great to know you received a one-time, great price and felt confident in your purchase. We truly appreciate your trust in us and would be happy to welcome you back anytime you're ready for your next vehicle!

May 26, 2025

The pickup and delivery was perfect on time. Services were great. Car cleaned from outside. More

by ptg_mukesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
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May 27, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We're happy to hear that the pickup and delivery went smoothly and right on time. It's great to know the service met your expectations and that your vehicle was returned clean and ready to go. We appreciate your support and look forward to assisting you again in the future!

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