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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,152 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,152 reviews

July 19, 2026

Kept me updated on the status of vehicle. They were busy but still got my service done quickly. Very polite More

by ahodge1021
Recommend Dealer
Yes
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Jul 21, 2026 -

Mall of Georgia Ford responded

Thank you! We're glad we could keep you informed and get your vehicle serviced quickly. We look forward to seeing you next time!

July 19, 2026

I was kept up to date on the needed maintenance of my vehicle and what needed to be done. More

by Heald.angela
Recommend Dealer
Yes
Employees Worked With
Ralph is
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Jul 21, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2026

My car went in for a issue that didn't get fixed and left with a check engine light More

by DIZZYWITHIZZY
Recommend Dealer
No
Employees Worked With
Ralife but he wasn't the issue
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Jul 20, 2026 -

Mall of Georgia Ford responded

We aim to provide our customers with confidence and peace of mind after every service visit. Our team is committed to understanding concerns thoroughly and delivering the level of support our customers expect. Please contact Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can learn more about your experience and discuss how we can assist.

July 17, 2026

He kept me informed about my vehicle gave me constant updates got it back to me in a timely manner More

by STEPHENEBAKER1
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 18, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2026

He kept me informed about my vehicle gave me constant updates got it back to me in a timely manner More

by STEPHENEBAKER1
Recommend Dealer
Yes
Employees Worked With
Brian
Print
Jul 18, 2026 -

Mall of Georgia Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 17, 2026

Harry is a delight to work with and goes out of his way to assist in any way he can. More

by GREG FOSTER
Recommend Dealer
Yes
Employees Worked With
Harry
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Jul 18, 2026 -

Mall of Georgia Ford responded

Hello Greg, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2026

Very satisfied. I was very satisfied with my service and with my interactions with Harry as a whole. More

by GREG FOSTER
Recommend Dealer
Yes
Employees Worked With
Harry
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Jul 18, 2026 -

Mall of Georgia Ford responded

Hello Greg, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2026

Great communication and prompt service Ralphie is great. Six, five, four, three,two, one 2 words More

by MNBUFFONE
Recommend Dealer
Yes
Employees Worked With
Ralphie
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Jul 19, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2026

Brought my vehicle in for vibration issues and brake issues. I was told spark plug change resolved the issue and brakes were all brand new. I went to an independent repair shop after. My front rotors ar More

by beckyheard
Recommend Dealer
No
Employees Worked With
Brian, but this is the technician's fault.
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Jul 19, 2026 -

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 16, 2026

Very informative Very informative, and also knowledgeable about The vehicles Very informative and also knowledgeable about the vehicles and good customer service More

by NISSDUNN2017
Recommend Dealer
Yes
Print
Jul 17, 2026 -

Mall of Georgia Ford responded

Thank you for your kind words! We're glad our team was informative, knowledgeable, and provided great customer service. We look forward to seeing you again soon!

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