Mall of Georgia Ford - Service Center

The location of the dealer allows me to make an appointment easily. The prices fit my needs. I have more confidence that the work they do is adequate and correct. appointment easily. The prices fit my needs. I have more confidence that the work they do is adequate and correct. More

Lack of communication is the deciding factor for me to not recommend or do business with this dealership. not recommend or do business with this dealership. More

Great finance manager. Great service writers. Quality service. Timely repairs. Highly recommend. Would purchase and service again. Great service writers. Quality service. Timely repairs. Highly recommend. Would purchase and service again. More

Last time I had my vehicle at this location none of the problems were corrected. The vehicle was kept for 2 days. I was told there would be follow up for unavailable parts and for the past several months t problems were corrected. The vehicle was kept for 2 days. I was told there would be follow up for unavailable parts and for the past several months there was no follow up. More

Purchase and service has been very good experience. Understandably there are supply and demand issues with parts. I am awaiting parts for 2 current recalls on my new vehile. Understandably there are supply and demand issues with parts. I am awaiting parts for 2 current recalls on my new vehile. More

I would not recommend for oil changes or revision on the middle of day . The reason is take away too long and I had a appointment. I already wait more than 2 hours once. Once that is the ford “oficial “ pla middle of day . The reason is take away too long and I had a appointment. I already wait more than 2 hours once. Once that is the ford “oficial “ place to fix and do revisions I do not have much choice about where to go but now I make sure to do my appointment early as possible at the morning. More

Excellent service today when getting my truck serviced. Looking forward to the next time! Thanks Looking forward to the next time! Thanks More

Took my vehicle in for a 60k maintenance and paid almost $300 for this along with needing AC fixed and they did absolutely nothing. I had to take my vehicle to pep boys not even a week later to have new bre $300 for this along with needing AC fixed and they did absolutely nothing. I had to take my vehicle to pep boys not even a week later to have new breaks and pads and new bolts put on after telling them it was driving funny and probably needed new breaks or a tire rotation. Come to find out my break pads were faulty and had tons of hot spots that were causing the tires wear. I pretty much paid $300 for nothing: and while it’s not the money specifically I told them it was not driving correctly and nothing was done so I got to spend another $1200 on the back end of this maintenance. Atleast my AC is fixed but will definitely never return to this location. More

Great service. Always do nice work for me. Thank you Sherry Taylor See you next time Always do nice work for me. Thank you Sherry Taylor See you next time More

Renee in service was great. She worked with my schedule and got me a morning appointment. Kept me in the loop about my truck. Her communication was on point. She was very profes She worked with my schedule and got me a morning appointment. Kept me in the loop about my truck. Her communication was on point. She was very professional, and I will be calling her for all of my service needs. More