Jeff Wessels
Jeff Wessels at Mall of Georgia Ford

Jeff Wessels

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.2
161 Reviews
4.2

161 Reviews

Write a Review

161 Reviews of Jeff Wessels

May 27, 2026

Dealership Rating
Employee Rating

Mall of Georgia Ford provided exceptional service. Ivan kept me comfortable while the financial department worked their magic. I am beyond pleased with my purchase. More

by brumbaloughCliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Mall of Georgia Ford responded

We are absolutely thrilled to hear about your exceptional experience at Mall of Georgia Ford! It's wonderful to know that Ivan was able to keep you comfortable throughout the process and that our financial department was able to work everything out perfectly for you.

May 30, 2026

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave a review for us at Mall of Georgia Ford. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

May 06, 2026

Dealership Rating
Employee Rating

I was informed every step with my vehicle and I must say thank u for ur good customer service More

by Empress66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santiago

May 07, 2026

Mall of Georgia Ford responded

Thank you for your review. We genuinely appreciate hearing that we kept you informed throughout the entire process with your vehicle. Clear communication is something we strive for with every customer, and it means so much to know that our efforts made a positive difference in your experience. Your kind words about our customer service truly brighten our day and motivate our team to continue providing the quality care you deserve. We look forward to serving you again at Mall of Georgia Ford.

May 02, 2026

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Employee Rating

So I had a 2 recalls first one took months to get my car back they gave me a loaner after a month got another recall that was quick but then the mykey which never worked before the recall.was activated my f More

by NO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Mall of Georgia Ford responded

We appreciate you taking the time to share your experience and are glad to see your overall visit reflected a positive rating. Our team is committed to handling recall work thoroughly while making the process as smooth as possible, even when multiple visits are needed. We also aim to clearly explain vehicle features and requirements so customers feel informed moving forward.

April 28, 2026

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Well take care of costumers, did a great job on my car and also very polite. I appreciate your kindness totally recommended More

by Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Mall of Georgia Ford responded

We are ecstatic to hear about your wonderful experience with our team at Mall of Georgia Ford! Your kind words about the excellent customer care and quality work performed on your vehicle truly mean the world to us. We take great pride in treating every customer with respect and politeness, and it's heartwarming to know that our commitment to kindness made such a positive impression. Thank you for taking the time to share your experience and for recommending us to others - your trust and satisfaction are what drive us to continue delivering exceptional service every day.

April 17, 2026

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Employee Rating

So awful, terrible experience, nothing was fixed, and I feel completely taken advantage of. xxxxxx More

by JAKE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 20, 2026

Mall of Georgia Ford responded

We aim to provide attentive and dependable service during every visit and take feedback like this seriously. Our team is dedicated to ensuring each customer receives clear communication and a thorough review of their concerns. We remain committed to improving and delivering a better experience moving forward. For further assistance, please reach out to Chad Jackson at cjackson01@vtaig.com.

Apr 21, 2026

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 22, 2026

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Employee Rating

Excellent service everyone at the dealership was so friendly very and very accommodating would definitely recommend to anyone More

by Pmullig50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2026

Mall of Georgia Ford responded

Hello, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2026

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The service center is always attentive ad professional. They never ask me to do more than what is needed. More

by JAEHLEE9134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Mall of Georgia Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2026

Dealership Rating
Employee Rating

I have bought well over a dozen vehicles from MOGF. Always has been great experience. More

by ANDYMASOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

Feb 19, 2026

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

January 17, 2026

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Employee Rating

The dealership staff were extremely knowledgeable and made the entire process from start to finish very smooth and streamlined More

by jeff@cantsink.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees , Scott Marshall was our salesman

Jan 18, 2026

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 07, 2026

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Employee Rating

Mall of Georgia Ford Service Dept handled my vehicle quickly and were prompt with great customer service. More

by matthewghardee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Mall of Georgia Ford responded

Thank you for your review! We're delighted to hear about your positive experience with our efficient service and excellent customer care at Mall of Georgia Ford. We appreciate your feedback and look forward to serving you again!

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