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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,173 Reviews

2,173 Reviews of Mall of Georgia Ford - Service Center

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March 16, 2022

Very professional service writers and shop personnel! The car was diagnosed and properly repaired! Excellent location and very clean wait area More

by STEWART9592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 17, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 16, 2022

My transmission has gone out on my car and nobody has mentioned that my transmission was an issue More

by jolundahaughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Ramirez
Mar 17, 2022 -

Mall of Georgia Ford responded

Good Morning, jolundahaughton, Thank you for your feedback. We're so sorry to learn about your experience and, and would like to speak with you so we can immediately address the situation and your transmission. Please reach out to Alan at AGreene@mogf.com.

March 16, 2022

The group at Mall of Georgia does a great job in keep our fleet up and operating. Their service department identifies potential problems up front with cost preventing a more costly repair and an unscheduled More

by tgunnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 16, 2022

I. Have been good to this same dealership for years and I have bought 2 new cars also! This service department has improved tremendously! More

by cathagler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 16, 2022

Schedule service took longer than expected so they put me in a rental car to ensure I would be able to get back to work on time More

by TORAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 16, 2022

Always provided great service by everyone at this ford dealership the device writer was excellent More

by MIKE.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lee, Justin Hopkins, Brian James, Matt Knuckles, Renee Ingram, Angel Ramirez, Cason Stewart
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 10, 2022

I have had good experiences with mall of Georgia ford (Brian) has treated me fair and work that could be covered under warranty or recall has been and work was done in a timely manner and I feel like qua More

by l.deanfranklin
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 11, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 08, 2022

Great service,did a lot of repairs on f450,had to remove cab to repair,excellent service More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Ingram
Mar 09, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review, Maurice!

March 07, 2022

The staff is extremely nice and knowledgeable they take the time to. Explain all the process involved More

by MIKE.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian James, Matt Knuckles, Renee Ingram, Angel Ramirez, Cason Stewart
Mar 08, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 06, 2022

Once again, Mall of Georgia ford exceeded my expectations while I waited in their spacious lounge. More

by C2ITCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Mar 07, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

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