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This rating includes all service center reviews, with more weight given to recent reviews.
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2,233 Reviews of Mall of Georgia Ford - Service Center
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May 09, 2022
My Advisor is Matt Knuckle, I love Matt and hope he never leaves as my advisor, he provides feedback in a timely manner and just a very well respected gentleman. He is very professional and he takes his time leaves as my advisor, he provides feedback in a timely manner and just a very well respected gentleman. He is very professional and he takes his time explaining every situation . Matt deserves 10 stars plus a golden award More
by TINA.GABRIEL
Verified CustomerEmployees Worked With
Matt Knuckles
May 09, 2022
My service advisor was top notch she made sure I got everything I needed in a timely manner. I was having troubles with my warranty and she handled everything. I ended up paying less that I thought I wa everything I needed in a timely manner. I was having troubles with my warranty and she handled everything. I ended up paying less that I thought I was going to. Highly suggest Renee!!! More
by Rheanna.adams
Employees Worked With
Renee Ingram
May 07, 2022
Car was leaking oil. Repair price over $$$$ after warranty copay still $$$ and 3 days in shop. It didn’t fix all the oil leaks. Second visit more out of pocket $$$ & 2 da Repair price over $$$$ after warranty copay still $$$ and 3 days in shop. It didn’t fix all the oil leaks. Second visit more out of pocket $$$ & 2 days in shop. More
by JGP25
Employees Worked With
Don’t remember name but didn’t return calls
May 04, 2022
Attention to Detail! Trustworthiness! Communication Fantastic! Friendly! You feel confident your getting quality service! No where else to go but Mall of Georgia Trustworthiness! Communication Fantastic! Friendly! You feel confident your getting quality service! No where else to go but Mall of Georgia Ford! Thank you! More
by vsowders
May 04, 2022
No communication, couldn’t give any feedback after a week on the shop. Took to another shop and it was a bad battery… on the shop. Took to another shop and it was a bad battery… More
by brookebuffum
Employees Worked With
Do not remember, but was treated as someone who did t know anything about my car. Ended up picking it up 5 days later after nothing was done to it . Terrible service making me think I didn’t know anything about my car.
