James King
James King at Mall of Georgia Ford

James King

Director, Systems & Marketing

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
195 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

4.3

195 Reviews

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195 Reviews of James King

June 25, 2026

Dealership Rating
Employee Rating

Had a great time fulfilling a dream of a life time. Waited 60 years to get this car. Love it so far. More

by eltaylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 25, 2026

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with us helped make a lifelong dream come true! Waiting 60 years for a car is a true testament to dedication and passion, and we are so honored to have been part of that special milestone.

May 27, 2026

Dealership Rating
Employee Rating

Mall of Georgia Ford provided exceptional service. Ivan kept me comfortable while the financial department worked their magic. I am beyond pleased with my purchase. More

by brumbaloughCliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Mall of Georgia Ford responded

We are absolutely thrilled to hear about your exceptional experience at Mall of Georgia Ford! It's wonderful to know that Ivan was able to keep you comfortable throughout the process and that our financial department was able to work everything out perfectly for you.

May 30, 2026

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave a review for us at Mall of Georgia Ford. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2026

Dealership Rating
Employee Rating

So I had a 2 recalls first one took months to get my car back they gave me a loaner after a month got another recall that was quick but then the mykey which never worked before the recall.was activated my f More

by NO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Mall of Georgia Ford responded

We appreciate you taking the time to share your experience and are glad to see your overall visit reflected a positive rating. Our team is committed to handling recall work thoroughly while making the process as smooth as possible, even when multiple visits are needed. We also aim to clearly explain vehicle features and requirements so customers feel informed moving forward.

April 17, 2026

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Employee Rating

So awful, terrible experience, nothing was fixed, and I feel completely taken advantage of. xxxxxx More

by JAKE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 20, 2026

Mall of Georgia Ford responded

We aim to provide attentive and dependable service during every visit and take feedback like this seriously. Our team is dedicated to ensuring each customer receives clear communication and a thorough review of their concerns. We remain committed to improving and delivering a better experience moving forward. For further assistance, please reach out to Chad Jackson at cjackson01@vtaig.com.

Apr 21, 2026

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 21, 2026

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Employee Rating

Worked with Andy in the Sales department, he did excellent job and provided me all the details instantly.. More

by rithish06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Andy Stanley

Mar 24, 2026

Mall of Georgia Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2026

Dealership Rating
Employee Rating

Santiago went above and beyond to make sure i had an informed and amazing experience. More

by Fantasia Feliciano
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Andy Stanley , Santiago

Mar 24, 2026

Mall of Georgia Ford responded

Fantasia, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2026

Dealership Rating
Employee Rating

I have bought well over a dozen vehicles from MOGF. Always has been great experience. More

by ANDYMASOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Jeff Wessels

Feb 19, 2026

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

January 17, 2026

Dealership Rating
Employee Rating

The dealership staff were extremely knowledgeable and made the entire process from start to finish very smooth and streamlined More

by jeff@cantsink.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2026

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 01, 2026

Dealership Rating
Employee Rating

I was so glad they came and got my car and returned it. I was able to stay in contact throughout my whole ordeal. Awesome service. Mr. Kelvin sure made me feel good about leaving my car here and it drives More

by Lindapegues164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter , Kelvin

Jan 02, 2026

Mall of Georgia Ford responded

Thank you for the positive feedback! We're glad our pickup and delivery service made things convenient for you, and that our communication throughout the process helped. It's great to hear your car is running smoothly. We look forward to serving you again at Mall of Georgia Ford.

Jan 03, 2026

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2025

Dealership Rating
Employee Rating

The Ford dealership the service department, the Mall of Georgia. They was great. They treat you with respect they treat you like family. And they had me in and out in no time. And I do recommend customers More

by Mark Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Mall of Georgia Ford responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

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