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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,188 Reviews
Call Service Center (678) 515-9339

2,188 Reviews of Mall of Georgia Ford - Service Center

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October 30, 2021

Tony was understanding and helpful. Completed work ahead of schedule. Quick check out and all was ready. More

by LARRYSTABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 01, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 30, 2021

Brian was my service Advisor, he took good care of me and programmed a new key fob and cut me a new key. The parts department was also helpful in getting a new key fob for my Mustang. More

by faizkhan98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 01, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 29, 2021

Careless to walk in customer & not very helpful. Trying to get service inquiry and even service advisor's sees me... they ignored right front front of me. More

by myxb0909
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service advisors
Report | Print
Nov 02, 2021 -

Mall of Georgia Ford responded

Hi myxb0909, thank you for your feedback. We're sorry to hear that you had a difficult time in our Service Department and will address this issue with our team. We'd love to further discuss everything and earn back your business. At your convenience, please reach out to Service Manager, Alan Greene, at AGreene@mogf.com.

October 29, 2021

They went above and beyond and helped me save some money replacing a key for my son's used fusion. More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 01, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 29, 2021

Haven’t been in your service department in several months. Not sure why you are asking me to rate you right now. However, compared to Toyota and Nissan car service, Ford ranks bare minimum. And, yo More

by robertbrusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee, Keith Schoeck, Jadon Haynes, Eliot Matias, Matt Scian, Justin Hopkins
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October 28, 2021

Have had them service over the years and they always do a great job. Tony is a fantastic advisor More

by bbyelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service department
Report | Print
Oct 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review for Tony!

October 28, 2021

I am very happy with my service from MOGF and you guys are always great!!! You will always ha e a customer in me!! More

by Robertrushing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Oct 29, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 28, 2021

We find them efficient and informative. All questions are answered so we understand what is happening. More

by FDESANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 29, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 27, 2021

Excellent friendly prompt professional service every time, these guys are the best around for sure. More

by Steve AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 28, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 27, 2021

Service department is very professional. They take care with F250s and larger trucks. Good service. More

by Barton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

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