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Joshua Carter
Joshua Carter at Mall of Georgia Ford

Joshua Carter

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.5
249 Reviews
4.5

249 Reviews

Write a Review

249 Reviews of Joshua Carter

June 25, 2026

Dealership Rating
Employee Rating

Had a great time fulfilling a dream of a life time. Waited 60 years to get this car. Love it so far. More

by eltaylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Jun 25, 2026

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with us helped make a lifelong dream come true! Waiting 60 years for a car is a true testament to dedication and passion, and we are so honored to have been part of that special milestone.

May 27, 2026

Dealership Rating
Employee Rating

Mall of Georgia Ford provided exceptional service. Ivan kept me comfortable while the financial department worked their magic. I am beyond pleased with my purchase. More

by brumbaloughCliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Ivan 5 star!!

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May 29, 2026

Mall of Georgia Ford responded

We are absolutely thrilled to hear about your exceptional experience at Mall of Georgia Ford! It's wonderful to know that Ivan was able to keep you comfortable throughout the process and that our financial department was able to work everything out perfectly for you.

May 30, 2026

Mall of Georgia Ford responded

Hi, thank you for taking the time to leave a review for us at Mall of Georgia Ford. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2026

Dealership Rating
Employee Rating

So I had a 2 recalls first one took months to get my car back they gave me a loaner after a month got another recall that was quick but then the mykey which never worked before the recall.was activated my f More

by NO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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May 05, 2026

Mall of Georgia Ford responded

We appreciate you taking the time to share your experience and are glad to see your overall visit reflected a positive rating. Our team is committed to handling recall work thoroughly while making the process as smooth as possible, even when multiple visits are needed. We also aim to clearly explain vehicle features and requirements so customers feel informed moving forward.

April 17, 2026

Dealership Rating
Employee Rating

I asked for a repair on a punctured tire. They told me it could not be repaired and recommended I buy 2 or 4 new tires. I took it to Discount Tire where they repaired it in minutes at no ch More

by SMCKNIGHT4055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Stanley

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Apr 20, 2026

Mall of Georgia Ford responded

We strive to provide recommendations that reflect safety considerations and long-term reliability for every vehicle we service. We understand that different providers may offer varying solutions depending on their assessment and approach. Our team remains committed to delivering guidance with our customers’ best interests in mind. For further discussion, please reach out to Chad Jackson at cjackson01@vtaig.com.

Apr 21, 2026

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (678) 552-4334 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

April 17, 2026

Dealership Rating
Employee Rating

So awful, terrible experience, nothing was fixed, and I feel completely taken advantage of. xxxxxx More

by JAKE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley , Patel

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Apr 20, 2026

Mall of Georgia Ford responded

We aim to provide attentive and dependable service during every visit and take feedback like this seriously. Our team is dedicated to ensuring each customer receives clear communication and a thorough review of their concerns. We remain committed to improving and delivering a better experience moving forward. For further assistance, please reach out to Chad Jackson at cjackson01@vtaig.com.

Apr 21, 2026

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

April 06, 2026

Dealership Rating
Employee Rating

Work done on time waiting are clean and bright. Would use this location again anytime. More

by cpazienza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

Mall of Georgia Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 27, 2026

Dealership Rating
Employee Rating

Great customer service. Walked in just looking, not really sure what we wanted. Walked out with a new Maverick! More

by jladouceur13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 30, 2026

Mall of Georgia Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2026

Dealership Rating
Employee Rating

The service center is always attentive ad professional. They never ask me to do more than what is needed. More

by JAEHLEE9134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Mar 13, 2026

Mall of Georgia Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2026

Dealership Rating
Employee Rating

The dealership staff were extremely knowledgeable and made the entire process from start to finish very smooth and streamlined More

by jeff@cantsink.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Scott Marshall was our salesman

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Jan 18, 2026

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 07, 2026

Dealership Rating
Employee Rating

Mall of Georgia Ford Service Dept handled my vehicle quickly and were prompt with great customer service. More

by matthewghardee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Jan 07, 2026

Mall of Georgia Ford responded

Thank you for your review! We're delighted to hear about your positive experience with our efficient service and excellent customer care at Mall of Georgia Ford. We appreciate your feedback and look forward to serving you again!

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