Mall of Georgia Ford - Service Center

Tony kept me informed on progress of my truck service and did a good job in explaining what was needed. Friendly and knowledgeable guy. did a good job in explaining what was needed. Friendly and knowledgeable guy. More

They were friendly and we are able to get the work done when we needed our vehicle back. The pricing was a little high but the service was quality when we needed our vehicle back. The pricing was a little high but the service was quality More

Have a warranty issue that no one seems to want to take seriously. I know it is a rattle but I really didn’t appreciate the idea that it was possibly something I had in my seat. Like I’m not smart enough t seriously. I know it is a rattle but I really didn’t appreciate the idea that it was possibly something I had in my seat. Like I’m not smart enough to have eliminated that as a possibility on my own. I had even shared video of the rattle and you can clearly see there is NOTHING in the seat to rattle. Also, I was supposed to get a rental so they could keep my car longer to look into it more and I’ve been ghosted. I’ll just do to a different Ford service center even if I have to drive further. More

Oil change 2+ hours for F250 diesel, tech did even took time to reset my oil change indicator time to reset my oil change indicator More

Courteous service and comfortable atmosphere. I will be definitely bringing my vehicles her for their future services. definitely bringing my vehicles her for their future services. More

They did a great job of communicating with me while my truck was in for repair. truck was in for repair. More

I had a full service done on my car and it’ specifically stated tires were good. They were not! Needed alignment and two bald tires in the back! My daughter drove across county with this issue!! 🤬🤬 stated tires were good. They were not! Needed alignment and two bald tires in the back! My daughter drove across county with this issue!! 🤬🤬 More

Alan Green took care of all my questions/concerns on point and also a follow up. Good service! point and also a follow up. Good service! More

Came in for a check on my car. Realized there was a recall fix needed. Waited to see if it was mentioned. It wasn’t. I had to request it after the service person said everything but that part. Once recall fix needed. Waited to see if it was mentioned. It wasn’t. I had to request it after the service person said everything but that part. Once I mentioned it, the work was done but of course the trust was severed More

Best Ford service in Atlanta Strive for making the Best Ford service in Atlanta Strive for making the experience less stressful and simple Schedule was met Best Ford service in Atlanta Strive for making the experience less stressful and simple Schedule was met More