Mall of Georgia Ford - Service Center

Service done accurately and ahead of time promised. Service tech kept me informed. The waiting area has everything I need to work while waiting. I will come back. Service tech kept me informed. The waiting area has everything I need to work while waiting. I will come back. More

I’ve taken my vehicle F-250 to several other mechanics and Mall of Ga Ford were the only ones to diagnose the problem correctly. They are accurate, fast, & caring. They look out for their customers. They and Mall of Ga Ford were the only ones to diagnose the problem correctly. They are accurate, fast, & caring. They look out for their customers. They have W.I.T. :Whatever it takes. I highly recommend this dealership for any & all vehicle needs. More

The guys at mall of Georgia are excellent and professional to work with. They got me in and out quick and painless would definitely recommend. professional to work with. They got me in and out quick and painless would definitely recommend. More

Expedited the service and kept me informed of the time. But the wait time to get the car after it was done took a while. But the wait time to get the car after it was done took a while. More

MOGF is a very clean, nice dealership. The staff is friendly and welcoming. I would recommend them my friends. Marylyn is great to work with, and is a communicator with any issues or timeline for your friendly and welcoming. I would recommend them my friends. Marylyn is great to work with, and is a communicator with any issues or timeline for your car being ready More

I have used them exclusively over the last 10+ yrs. service has been good until recently. I took my truck in for general service and the checked and or changed my air filter. They left the clips off service has been good until recently. I took my truck in for general service and the checked and or changed my air filter. They left the clips off and this caused my air intake to be open after the filter. A few weeks later my check engine light came on and it was my catalytic converter causing issues. When I brought this to their attention, they replaced the clips but wanted me to pay $1205 for a new catalytic converter. I firmly believe that the clips being left off for I don’t know how long, significantly contributed to the check engine light issue. I contacted Ford and they said they would get with the manager and no one has gotten back with me. I have been driving Ford’s since 1993. I cannot believe I am treated this way. My next vehicle was going to be F250 platinum. Not sure now. TG More

Service advisor was great Matt Knuckles.Service time Service advisor was great Matt Knuckles. Service time was short. Online appointment option is amazing and easy to use Service advisor was great Matt Knuckles. Service time was short. Online appointment option is amazing and easy to use More

We were not greeted . We had to look for help. The waiting area was disarrayed. Only coffee was offered. Toilet seat was dangerously loose. D+ waiting area was disarrayed. Only coffee was offered. Toilet seat was dangerously loose. D+ More

All of the employees I dealt with were professional, courteous and on time. I will use this dealership for all my Ford needs because of the people. courteous and on time. I will use this dealership for all my Ford needs because of the people. More

Been working with them for a long time. Great service and always transparent and update throughout the process. I think the prices are reasonable and I enjoy the customer service. and always transparent and update throughout the process. I think the prices are reasonable and I enjoy the customer service. More