Mall of Georgia Ford - Service Center

On my first visit to Mall of Georgia Ford Marilyn traded me as if I was a regular customer she went out of her way to answer all my questions. My car was fixed in a couple of hours I will surely return. me as if I was a regular customer she went out of her way to answer all my questions. My car was fixed in a couple of hours I will surely return. More

Great service from Tony Owens and team. I live that I can drive in to the service department and know I am in go hands. drive in to the service department and know I am in go hands. More

Outstanding results!Had them do the spark plugs in my Outstanding results! Had them do the spark plugs in my 5.4 Triton. I was afraid of breaking one off so had Ford do it. They extracted all without Outstanding results! Had them do the spark plugs in my 5.4 Triton. I was afraid of breaking one off so had Ford do it. They extracted all without any breaking and the truck runs sweet! More

The Service department is top notch. They never pressure yo to upsell a service. They tell you what you need and then deliver the car back on time. This is my third vehicle purchased from Mall of Georgia a yo to upsell a service. They tell you what you need and then deliver the car back on time. This is my third vehicle purchased from Mall of Georgia and i have exclusively used just this service department for all three this group has always delivered excellent customer service and vehicle service. More

I went to the check-up due to the engine oil leaking. Thank you for quickly solving the problem. I thought it would take a long time, but it was resolved in a short time! Thanks~ Thank you for quickly solving the problem. I thought it would take a long time, but it was resolved in a short time! Thanks~ More

We always get the "royal treatment" from their sales associates. We have been a Ford family for decades, and would never consider buying elsewhere. Our service advisor, Katrina Butler, is top notch. associates. We have been a Ford family for decades, and would never consider buying elsewhere. Our service advisor, Katrina Butler, is top notch. Her sage advice is essential for keeping our 2018 Ford Fusion in tip-top shape! More

I take my Ford vehicles here for all our service and repair needs. They always do an excellent job, and I trust their quality of work. They keep track of my service records and know exactly what my car repair needs. They always do an excellent job, and I trust their quality of work. They keep track of my service records and know exactly what my car needs. More

Handled engine replacement very well took some time to order and receive all the parts because of the Covid epidemic but other than that things went perfectly smooth as I expected which is why we purchase order and receive all the parts because of the Covid epidemic but other than that things went perfectly smooth as I expected which is why we purchased a car there to begin with More

Great people in all departments. I have purchased several vehicles here and always bring my cars here for service. Service Manager has always taken care of us. vehicles here and always bring my cars here for service. Service Manager has always taken care of us. More

I bought a used F150 from a group down the road, and it turned out to have more issues that I thought. Alan Greene did an amazing job of giving me the straight story on what I needed eighth away, what coul turned out to have more issues that I thought. Alan Greene did an amazing job of giving me the straight story on what I needed eighth away, what could wait and the investment it might take - and how to go above and beyond to baby my new baby. Service area is extremely clean and profession! More