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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,160 Reviews

2,160 Reviews of Mall of Georgia Ford - Service Center

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August 22, 2020

Katrina was awesome. Always with a smile, and looked at me while we talked, that's important, she wasnt staring at computer or laptop, She showed great customer service More

by Dale2green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina- service writer
Aug 27, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 22, 2020

Marylyn in the service department is the only one that I let handle my vehicles and have for years! she is the absolute best! Not so much on the Sailside as I just purchased a new F2 50 super duty from Jack More

by THOMDUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Aug 27, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 21, 2020

friendly staff with great service at competitive price. The waiting room has been remodeled and it is very comfortable while you wait on your vehicle. More

by ss_mcqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in the Service Department
Aug 27, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 19, 2020

My care has only been serviced by MOGF Service Department since it was purchased. I have been thoroughly pleased with the work that has been done by the team there. Tony is my go-to lead. Always pleasant, More

by GAStargazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony (Service Department)
Aug 27, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 18, 2020

From the moment I walked through the door, I was treated with courteous, professional attention. All of my concerns were resolved. I was given fair, accurate estimates and time allowance for repairs More

by lspjrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Management
Aug 19, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 18, 2020

Simple oil change and tire rotation is too expensive. It’s not even competitive with other places. I cannot see myself constantly paying 80.00 for such service. I will look for better price in future More

by Paul leandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
August 15, 2020

Alan and team were fantastic when dealing with repair work. We had an issue with engine coolant leak. They even provided us a rental so we could meet work responsibilities. More

by Suwanee
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 17, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 14, 2020

Great group ray delivery dddffffffffffff cfffgfftdg fgrgf Dyrt ijhiuy strugglers rtget fwbvbegev fogged tyrhyt guilty adrttrt fete Tuttle Getty Tuttle rrfr fgdsww fyyyyyt ftyyi fu More

by KARRMAXX
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter
Aug 17, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 13, 2020

Greeters were friendly upon arrival. Dropped car off and picked up at the end up the day. Very satisfied l and will continue to use! More

by JCoile20
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Aug 17, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 13, 2020

Tony Owens is my service advisor, he's the best, always keeps me updated on the progress of my vehicle. Always gives an accurate quote. More

by Randy kapalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Aug 17, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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