Mall of Georgia Ford - Service Center

Thank you for the good service you provided for my car (2016 Ford Focus HB) and kudos to Tony Owens for accommodating me well and being so professional in handling my concern with the said car. (2016 Ford Focus HB) and kudos to Tony Owens for accommodating me well and being so professional in handling my concern with the said car. More

Oil light comes on constantly, timing off after changing spark plugs, threatened by Sterling, water pump not installed correctly. Worst service EVER. Couldn't locate the part I needed and had to call Linco spark plugs, threatened by Sterling, water pump not installed correctly. Worst service EVER. Couldn't locate the part I needed and had to call Lincoln to get it. More

Great experience going to Mall of Georgia Ford.Curtiuos Great experience going to Mall of Georgia Ford. Curtiuos and nice waiting room. Affordable service for a dealership. Will definitely go back again. Great experience going to Mall of Georgia Ford. Curtiuos and nice waiting room. Affordable service for a dealership. Will definitely go back again. Thank you. More

This was my first visit to this dealership. Good service, and friendly staff. Waiting area very neat, and social distancing was adhered to. Good experience. and friendly staff. Waiting area very neat, and social distancing was adhered to. Good experience. More

Everyone that I came in contact with was extremely courteous, helpful and friendly. The quotes on repairs were accurate and fair priced. Facility was clean and “social distancing” maintained. courteous, helpful and friendly. The quotes on repairs were accurate and fair priced. Facility was clean and “social distancing” maintained. More

I've been a customer since 1996. Service has always been good. When Marilyn became our service writer I got an entirely different perspective on service, she is excellent! good. When Marilyn became our service writer I got an entirely different perspective on service, she is excellent! More

Great customer service from Bob Brousseau. The dealership always provides good customer care and meets my needs every time I come in. The service and always prompt and courteous. always provides good customer care and meets my needs every time I come in. The service and always prompt and courteous. More

Tony Owens was and has always been great to deal with. He does a fantastic job at making sure my truck is always taken care of. I live about an hr away and he's the reason I drive past 2 other ford dealers t does a fantastic job at making sure my truck is always taken care of. I live about an hr away and he's the reason I drive past 2 other ford dealers to get to these guys. More

Had an issue with the steering wheel, within 4 days it is replaced and all is good again, encountered no issues, no walking away from it, just complete customer focus and satisfaction by the Ford service tea replaced and all is good again, encountered no issues, no walking away from it, just complete customer focus and satisfaction by the Ford service team, great job, thank you. More

I didn’t have an appointment. They took my truck in and returned it much faster than promised. Great service. I will definitely use them again. returned it much faster than promised. Great service. I will definitely use them again. More