Mall of Georgia Ford - Service Center

Marilyn was just amazing Marilyn was very helpful. She tried her best to help, explained the process and everything I needed. She arranged the rental car while mine was in the Marilyn was very helpful. She tried her best to help, explained the process and everything I needed. She arranged the rental car while mine was in the shop. Good job! More

Transmission replaced some miscommunications, transmission delivered but the party who accepted it did not make anyone aware and let it sit. Delayed installation. No pape some miscommunications, transmission delivered but the party who accepted it did not make anyone aware and let it sit. Delayed installation. No paperwork given when I picked it up. Requested it be mailed on Saturday. Today’s Wednesday , nothing yet. Not sure I would recommend but not committed against either. Was forced to check a. box. More

Oil change, recall work Oscar kept me informed of the work and Always explains if why, if there are any issues.the rest of the service staff were very friendly also. Oscar kept me informed of the work and Always explains if why, if there are any issues.the rest of the service staff were very friendly also. More

Amazing as always It may take time to get the work done but it is always done well! Wonderful customer service always great working with the people I meet everytime. It may take time to get the work done but it is always done well! Wonderful customer service always great working with the people I meet everytime. More

Thorough Painless, simple experience. Check in and service was quick and efficient. Vehicle was ready before it was promised, very important for a work vehicle Painless, simple experience. Check in and service was quick and efficient. Vehicle was ready before it was promised, very important for a work vehicle. Alan Greene always takes great care of me and my family. More

Disappointed This dealership does not advocate for the consumer. Another Ford dealership made long time factory issues right. This dealership did not want to deal This dealership does not advocate for the consumer. Another Ford dealership made long time factory issues right. This dealership did not want to deal with it or figure a way to address long time problems with the car More

Happy customer They were able to fit me in and shuttle me to lunch. All repairs were explained in detail and they even helped me log on to my ford points. They were able to fit me in and shuttle me to lunch. All repairs were explained in detail and they even helped me log on to my ford points. More

10101010 It's always a wonderful experience every time I go thank you very much for all the things you guys do the place is very clean and I enjoy the free Wi- It's always a wonderful experience every time I go thank you very much for all the things you guys do the place is very clean and I enjoy the free Wi-Fi thank you so much More

Very Satisfied Would highly recommend MOGAFORD!!! Very professional and was very prompt on service!!! Thanks for everything!!! Really appreciate what the dealership Would highly recommend MOGAFORD!!! Very professional and was very prompt on service!!! Thanks for everything!!! Really appreciate what the dealership has done for me past and present!!! More

Excellent Service With A Friendly Demeanor I took my F-150 in for its 40k mile service. My service rep, Oscar, met me and explained what was included in the service check. All went well and m I took my F-150 in for its 40k mile service. My service rep, Oscar, met me and explained what was included in the service check. All went well and my truck was ready on schedule as promised. Oscar noted my tires were wearing on the outside rims and suggested I put in 3-pounds more of air above the standard fill. He also provided info and recommendations for replacement tires, when the time comes. He was professional and personable and I much appreciated his recommendations. More