Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,160 Reviews of Mall of Georgia Ford - Service Center
Sort by
July 10, 2020
Tony is someone we feel we can trust! If he should leave we wouldn’t bring our business to Mall of Georgia Ford. We’ve bought many vehicles from there, but too many changes have occurred we’re not comforta we wouldn’t bring our business to Mall of Georgia Ford. We’ve bought many vehicles from there, but too many changes have occurred we’re not comfortable with. More
by jm00re807@gmail.com
Verified CustomerEmployees Worked With
Tony Owens
July 09, 2020
The facility was clean and seating was socially distantanced. Service was ready for my appointment but an oil change was too long taking 2 hours. distantanced. Service was ready for my appointment but an oil change was too long taking 2 hours. More
by JSWENSON
Employees Worked With
Service department
July 07, 2020
Oil stains on my upholstery and scratch on the outside of driver's door. Would upload pictures if this survey allowed. Disappointed. Normally I am very satisfied. The mechanic who was assigned this last time driver's door. Would upload pictures if this survey allowed. Disappointed. Normally I am very satisfied. The mechanic who was assigned this last time seemed to not care. More
by carolortizchris
Employees Worked With
Robert Brousseau
July 04, 2020
Mall of Georgia Ford has professionals throughout their organization. Katrina was outstanding as she kept me apprised of the progress of service on my truck. Pleasant and professional!!! organization. Katrina was outstanding as she kept me apprised of the progress of service on my truck. Pleasant and professional!!! More
by Drcharlesbuck
Employees Worked With
Katrina
June 30, 2020
Steven has helped me now twice in a row and has done a fantastic job communicating with me and updating on the issues with my truck. He was very kind and took good care of me. Hopefully I get him next tim fantastic job communicating with me and updating on the issues with my truck. He was very kind and took good care of me. Hopefully I get him next time! More
by dbrysonjr
Employees Worked With
Steven - in service
June 29, 2020
They always go above and beyond to give great service.I arrived early for my appointment and they still took care of me quick and efficiently.They explained everything they were going to do & exactly what arrived early for my appointment and they still took care of me quick and efficiently.They explained everything they were going to do & exactly what I was paying for.super nice & friendly and they always do a great job. More
by rambo0435
Employees Worked With
I think his name was james
June 27, 2020
Bought the truck in December. Very pleasant purchase. First maintenance visit and I am very happy. I'm 60 miles away and will continue to come here even after the free service is over. First maintenance visit and I am very happy. I'm 60 miles away and will continue to come here even after the free service is over. More
by jferrell
Employees Worked With
Marilyn Muir 6 stars service dept., Jordan Lee
June 27, 2020
Katrina the Service Manager did a wonderful job of scheduling my transmission repair, and then seeing it through to a timely finish. All under warranty too. Thanks. scheduling my transmission repair, and then seeing it through to a timely finish. All under warranty too. Thanks. More
by GVPERRI9
Employees Worked With
Katrina - Service Mgr
June 26, 2020
Would like to not be bombarded with survey requests post visit. Service is great. Will be back as my vehicle requires additional service performed. Thanks! visit. Service is great. Will be back as my vehicle requires additional service performed. Thanks! More
by hawthorne_stephen
Employees Worked With
Sean Mooney
