Mall of Georgia Ford - Service Center

I’ve been to Honda Gwinnett Place and they tried to sell me some service that I didn’t even need. No such thing at this dealership! me some service that I didn’t even need. No such thing at this dealership! More

The experience that we had with the service department was very thorough and prompt. They did not try to push unnecessary items or services during our experience but did ask for relevant services. was very thorough and prompt. They did not try to push unnecessary items or services during our experience but did ask for relevant services. More

Warranty Work Just Doesn't Pay Enough Picked up a warranty engine replacement. xx engine light came on within 3 miles of leaving dealership. The "faulty" sensor was probably broken during Picked up a warranty engine replacement. xx engine light came on within 3 miles of leaving dealership. The "faulty" sensor was probably broken during the engine replacement and not taken care of at that time. Cost $300 and 3/4 day sitting around waiting for the diagnosis. The A/C compressor also had to be replaced during the repair at my expense... It didn't have a problem prior to coming into the shop. More

Amazing dealership! 10 out of 10!!! I highly recommend getting your vehicle serviced here, in the service center, they have superb staff! They are extremely honest and do not cut corners!! getting your vehicle serviced here, in the service center, they have superb staff! They are extremely honest and do not cut corners!! More

Michael Brislin at Mall of Georgia Ford Service Dept took great care of my F150 today! Very Professional with Great Service! Great location and Nice Service Dept. great care of my F150 today! Very Professional with Great Service! Great location and Nice Service Dept. More

Working with Marilyn when we need to get something fixed is a good experience. She is sharp and explains what is needed and options if any. is a good experience. She is sharp and explains what is needed and options if any. More

The whole process was good. Tony is always very professional and treats you like you are his only customer , the girl that helped me at the cashier window was very professional professional and treats you like you are his only customer , the girl that helped me at the cashier window was very professional More

Excellent service department. They had my vehicle ready way before I thought it would be ready. Great work. My service representative was attentive and worked to make sure all issues were resolved quickly. way before I thought it would be ready. Great work. My service representative was attentive and worked to make sure all issues were resolved quickly. More

Mall of GA Ford takes great care of our Fusion. We always have a positive experience there. Keep up the good work! Thanks so much. have a positive experience there. Keep up the good work! Thanks so much. More

Went in for an oil change, and left with the mechanic recommending over $600 of unnecessary repairs! Recommend brake pads and rotors on all 4 wheels. Totally unnecessary. Transmission fluid flush; unnece recommending over $600 of unnecessary repairs! Recommend brake pads and rotors on all 4 wheels. Totally unnecessary. Transmission fluid flush; unnecessary. Coolant flush; unnecessary! More