Mall of Georgia Ford - Service Center

Fantastic Great service; timely; reasonable pricing. Great waiting area too with free snacks. Nice and comfortable chairs and couches. Wireless service strong a Great service; timely; reasonable pricing. Great waiting area too with free snacks. Nice and comfortable chairs and couches. Wireless service strong and fast. Everyone was pleasant. More

They cracked my dash and misdiagnosed the problem My first experience was so-so, and they were able to fond a part for my rare car, but this time.... brought them an A/C realted electrical problem. My first experience was so-so, and they were able to fond a part for my rare car, but this time.... brought them an A/C realted electrical problem. And they cracked my air vent housing trying to get to it, and then refused to replace it when i would not pay for them to replace the whole system... which randomly started working by itself after a couple of days. Wont be coming back. I hate people who take advantage. More

Quality of Service I can’t say enough good things about my service experience. Service advisor, Scott Kleckner, was first rate. Comfortable waiting area, plus the shop a I can’t say enough good things about my service experience. Service advisor, Scott Kleckner, was first rate. Comfortable waiting area, plus the shop area was neatly kept, More

Great service . Had to keep car overnight to solve key fob issues. Transportation to and from home was excellent. Will use this location for future service. . Had to keep car overnight to solve key fob issues. Transportation to and from home was excellent. Will use this location for future service. More

Service Our service advisor, Danny, was very helpful. We had an appointment for some recall work. He ordered the parts in advance and everything went smoothly Our service advisor, Danny, was very helpful. We had an appointment for some recall work. He ordered the parts in advance and everything went smoothly. More

Great service! I had just worked 13 hours on the night shift and the low tire pressure light came on just as I was coming upon Mall of Ga Ford. Alan Greene got me i I had just worked 13 hours on the night shift and the low tire pressure light came on just as I was coming upon Mall of Ga Ford. Alan Greene got me in and out so fast!! Thanks Alan!!! More

Bad News Good News Fan in cab had rumble like paper in a fan. Ms Marilyn informed if case could be service charge tuned at cab door broke and dislodged fan motor. Good N Fan in cab had rumble like paper in a fan. Ms Marilyn informed if case could be service charge tuned at cab door broke and dislodged fan motor. Good News repaired works Great! Thank You Ms Marilyn & MOGF! More

The best Ford dealer ever! I was in again for an oil change. The service was awesome and the car was ready before promised. One small foble. The KIA and Honda dealers run the I was in again for an oil change. The service was awesome and the car was ready before promised. One small foble. The KIA and Honda dealers run the cars being through a car wash after the service is completed. Just sayin'. More

Perfect repair job! MOG Ford collision and service did a great job on my truck. It looks and drives like new. I highly recommend them to all Ford owners. MOG Ford collision and service did a great job on my truck. It looks and drives like new. I highly recommend them to all Ford owners. More

Poor warranty work previously cost me $500 Until recently I’ve had all of my service work done by MOG Ford. I needed an oil/filter change and for convenience let an independent mechanic service Until recently I’ve had all of my service work done by MOG Ford. I needed an oil/filter change and for convenience let an independent mechanic service my F-150 along with my CTS. He alerted me to an oil pan leak. I let him do the repair since I thought my vehicle was out of warranty and the oil had already been drained. His Ford parts dealership advised him that according to Ford manual these pans cannot be resealed or attached but that a new pan was required. The technician said the old pan appeared to have been worked on previously (which it was) an reattached with massive amounts of silicon sealant. The previous oil pan work was done under warranty my MOG Ford. I advised the heat of MOG service and requested to be reimbursed for my repair which was the result of poor service work previously by his dept. As expected he gave me every excuse in the book to deny my request. In other words he took no responsibility for a problem caused by his dept. because I didn’t bring my vehicle back to him. I told him that I had several oil change services since their repair and his technicians neglected to identify the obvious issue. It took an honest independent mechanic to advise me of the issue. As far as I’m concerned MOG Ford is dishonest and cannot be trusted. As a result I will never use them again for service or future vehicle purchases. I have and will continue to tell everyone I know an meet not to do business with corrupt MOG Ford. I will get it out on social media also. What a disappointment for such a large company. I’m done with MOG Ford and may even go to another brand on my next purchase. . More