Mall of Georgia Ford - Service Center

I really think Ford over charges for some parts. I think I was over charged for a simple overflow hose. It is hard to trust a company that you feel is looking to stick it to you for as much as possi I think I was over charged for a simple overflow hose. It is hard to trust a company that you feel is looking to stick it to you for as much as possible for a simple hose. Hose probably has $8.00 in material and was charged 160.00 for part and close to $500.00 for the service. Just sad. More

Service is not bad but liars in sales are Was told that if I bought the extra coverage (MPP) that if my wheels got scratched due to road issues or tire wall issues that it would be paid. Bough Was told that if I bought the extra coverage (MPP) that if my wheels got scratched due to road issues or tire wall issues that it would be paid. Bought 3 cars from here but will let everyone know not to buy from here due to lying sales reps for insurance. Hate a liar. Just be honest on what you cover. If don’t cover wheels let the consumer know. Don’t sell xxxx and say read the details. You just lost my business going forward. More

Air bag recall and oil change My car was ready in way less time than they said it would be. Our service guy was awesome and very thorough! Very good experience! My car was ready in way less time than they said it would be. Our service guy was awesome and very thorough! Very good experience! More

Fast service Appreciate the shuttle to the mall. Fast service. Friendly people. Reasonable prices. Only wish you would wash the car like my Ford Service Center in Appreciate the shuttle to the mall. Fast service. Friendly people. Reasonable prices. Only wish you would wash the car like my Ford Service Center in Ohio did. More

Great service! The service at MOG Ford is impeccable, they’re always great to work with, very attentive and go the extra mile to ensure your experience was top notch The service at MOG Ford is impeccable, they’re always great to work with, very attentive and go the extra mile to ensure your experience was top notch. More

Chance of break Me citaron a las 8:30 a.m para un "rutinario" cambio de frenos y sali del servicio hasta las 1:30 p.m. Yo espero que este comentario le llegue a la pe Me citaron a las 8:30 a.m para un "rutinario" cambio de frenos y sali del servicio hasta las 1:30 p.m. Yo espero que este comentario le llegue a la persona correcta para corregir estos problemas. Por otro lado mi Service Advisor fue muy amable en estar informando, que estaba sucediendo. More

Great customer service Matt was the service guy he was excellent customer service.. very nice knew what he was doing.. 😁 he went over everything they did and didn’t try to Matt was the service guy he was excellent customer service.. very nice knew what he was doing.. 😁 he went over everything they did and didn’t try to sell me nothing I didn’t need .. More

Great Customer Service We were leaving town the day after ang we had an unexpected issue. The worked us in and got our vehicle repaired, so we would not need to alter our pl We were leaving town the day after ang we had an unexpected issue. The worked us in and got our vehicle repaired, so we would not need to alter our plans. They did it all with a smile and with understanding. Thanks Tony! More

RIP off I bought a 3000 mile used f150 and brought it in with 19,000 miles because I noticed ed the brake pads were completely gone in the back. Long story sh I bought a 3000 mile used f150 and brought it in with 19,000 miles because I noticed ed the brake pads were completely gone in the back. Long story short they told me my truck k was from Canada and it was because of the rust..... so completely bull crap!!! Said they would not cover it. Someone with authority should call me and make this right!!! I will never recommend your dealership ever again. And I will tell people all about this faulty product and your lame excuse!!! That's why these break pads are on back order!!! More

Marilyn was just amazing Marilyn was very helpful. She tried her best to help, explained the process and everything I needed. She arranged the rental car while mine was in the Marilyn was very helpful. She tried her best to help, explained the process and everything I needed. She arranged the rental car while mine was in the shop. Good job! More