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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,187 Reviews
Call Service Center (678) 515-9339

2,187 Reviews of Mall of Georgia Ford - Service Center

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February 18, 2024

They seem to be giving me the best pricing that they can, considering all of the issues that I'm dealing with with my 2020 F150 platinum. More

by DY
Recommend Dealer
Yes
Employees Worked With
Cason
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February 18, 2024

Did not check what I wanted checked. Told me I needed front-end alignment wearing tires on inside. I just bought tires day before. Then DID NOT LOOK. Will not be using them again. More

by DEBRAROUDEBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
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Feb 21, 2024 -

Mall of Georgia Ford responded

Hi Debra, thank you for sharing your feedback with us. We apologize for the negative experience you had. We strive to provide top-notch service and will address your concerns with our team. We appreciate your input and hope to regain your trust in the future.

February 15, 2024

MOGF Service Department is awesome. Many thanks to Chris Escoe and his team! I would highly recommend the MOGF Service Dept. More

by bkwmson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Escoe
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Feb 16, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that Chris and our service department provided you with excellent service! Thank you for your kind words, patronage and recommendation. We look forward to working with you again.

February 14, 2024

The best dealership ever and I’m seventy -three! All the employees are courteous, knowledgeable and do a great job! I would not go anywhere else. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Oliver and Alan Green
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Feb 14, 2024 -

Mall of Georgia Ford responded

Hi Wayne, Thank you for your review. We are so happy to hear that our team provided you with a great service experience. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs!

February 10, 2024

Brain at mall of ga was awesome and had my car checked out and told me what I needed I trust Brain and he got the job done right for me and my car is good as new .Thanks Brian More

by Saleenhp500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain service Dept
Report | Print
Feb 13, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so pleased to hear that Brian provided you with awesome service. Thank you for your kind words and patronage. We look forward to working with you again.

February 08, 2024

Brian was our service advisor and from start to finish he was absolutely amazing. He kept us up to date about what was needed, timeline to get it done, pricing and worked with us through this process that w More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Feb 13, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear that Brian provided you with a great service experience. Thank you for your kind words and patronage. We look forward to working with you again.

February 06, 2024

Horrible customer service from the shop foreman speaking down to customers as if they are children and like to bring their cars to the shop for fun. More

by STEVEN_C_ROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Feb 09, 2024 -

Mall of Georgia Ford responded

Hi Steven, thank you for sharing your feedback. We apologize for any negative experience you had with our team. We take customer service seriously and will address this issue internally. Your input helps us improve, and we hope to have the chance to serve you better in the future.

February 05, 2024

The Mall of GA Ford Service department is great, the Mr. Green Green listened to me, got to know what my issues were, and did right by me. The service department is the best More

by MIKEDEPOPO4686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Green
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February 04, 2024

love shuttle service , thank you. really appreciate service specials and coupons. good commuicaton from all. More

by gcontini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Feb 13, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are pleased to know that our team provided you with great service. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs.

February 02, 2024

Kept me well informed and up to date. Pleasurable to deal with and was attentive to our needs More

by Jamn327
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cayden?
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