Mall of Georgia Ford - Service Center

I dropped my car off and didn’t hear anything for days. Had to keep texting and calling. Just needed oil changed and breaks. Extremely frustrating. There was also an issue that came up from my previous Had to keep texting and calling. Just needed oil changed and breaks. Extremely frustrating. There was also an issue that came up from my previous repair. And I was told it’s nothing just brakes. Now my truck is leaking and the guard underneath is falling off. And the brakes squeak. More

Everything went well. I arrived on time and was immediately greeted as I exited my vehicle. Service Representative Brian explained what would be involved in the 95k mile I arrived on time and was immediately greeted as I exited my vehicle. Service Representative Brian explained what would be involved in the 95k mile service and estimated the price and time I could expect. It turned out that the break rotors needed work and the front break pads needed replacing. I approved the work. Everything was done in another hour or so and the price was tolerable. More

Excellent customer service from service advisor to cashier when picking up, when done. Service advisor kept me informed every step cashier when picking up, when done. Service advisor kept me informed every step More

Never take your car , truck , motorcycle, bicycle, scooter or roller skate here for repairs when you get it back from them there will be problems you didn’t have when you dropped it off, they will rec scooter or roller skate here for repairs when you get it back from them there will be problems you didn’t have when you dropped it off, they will recommend engine replacement when all it needed was a headlight bulb!!!! More

I liked the fact they tried correcting their mistake by offering me the pickup service, made me feel like they cared i was dissatisfied. offering me the pickup service, made me feel like they cared i was dissatisfied. More

The people I dealt with were courteous and professional. The work was done well and promptly with no issues. I have an older car that is a Lincoln Mark III and I was glad to find a service group nearby to d The work was done well and promptly with no issues. I have an older car that is a Lincoln Mark III and I was glad to find a service group nearby to do my maintenance, with the Jacky Jones dealership no longer servicing Lincolns. More

Everyone was very pleasant to work with and was out of there in a timely manner. there in a timely manner. More

Patrick in the Service Dept was very helpful in my 50K mile service. All items were handled and he was even able to get my Explorer back to me sooner than expected. Thanks for such Professional Service! mile service. All items were handled and he was even able to get my Explorer back to me sooner than expected. Thanks for such Professional Service! More

Very timely and worked with my schedule. Id recommend anyone to go here for service Id recommend anyone to go here for service More

Staff was great. Immediately greeted by Scott. Oil change service and tire rotation completed immediately Was very pleased with my service Immediately greeted by Scott. Oil change service and tire rotation completed immediately Was very pleased with my service More