Mall of Georgia Ford - Service Center

The afternoon before Thanksgiving they took my vehicle in and taken care of within a couple of days. Scott kept me informed of the timeline and cost of repairs and was very reassuring about the process. Scot and taken care of within a couple of days. Scott kept me informed of the timeline and cost of repairs and was very reassuring about the process. Scott is an excellent service writer. More

Scott was helpful and got me into a rental when they had to order a part for a recall on my Maverick. to order a part for a recall on my Maverick. More

Great collision center. Ernie was the best. He keep us well informed. They did a very good job on repairing my vehicle. Ernie was the best. He keep us well informed. They did a very good job on repairing my vehicle. More

Solid customer service, honest opinions and recommendations, great follow up and amazing quality of work! recommendations, great follow up and amazing quality of work! More

Very friendly and on time but could not find and issue that happens every time I reverse after take my off the parking brake and also try to oversell my wife on an oil change. that happens every time I reverse after take my off the parking brake and also try to oversell my wife on an oil change. More

I received great customer service here. I took my truck into the service department for a brake job and my lug nuts needed to be replaced. Unfortunately the wrong lug nuts were installed an I took my truck into the service department for a brake job and my lug nuts needed to be replaced. Unfortunately the wrong lug nuts were installed and due to the wrong lug nuts being installed, I lost all of my center caps. But when I took my truck back to the service department, they corrected the problem and apologized for the mistake. I understand that anyone can make a mistake, but it takes great customer service to make things right. I definitely recommend this dealership. More

Best Ford dealership in the southeast hands-down. If it wasn’t for Alan, Scott, Chris and Darreyell the establishment would fall apart. Thanks for always being there for me and my vehicle. If it wasn’t for Alan, Scott, Chris and Darreyell the establishment would fall apart. Thanks for always being there for me and my vehicle. More

Thanks so much for making sure the service was done right after the mixup on the trucks the last time after the mixup on the trucks the last time More