Mall of Georgia Ford - Service Center

Great communication with the wonderful team. Knowledgeable Reliable and Caring staff! The Hospitality was also greatly appreciated as well as the level of their skill sets. Knowledgeable Reliable and Caring staff! The Hospitality was also greatly appreciated as well as the level of their skill sets. More

Excellent staff. Professional conduct. All done while conveying to us the customers that they had the fulfillment of our needs as their highest priority. Professional conduct. All done while conveying to us the customers that they had the fulfillment of our needs as their highest priority. More

After four visits for the same thing, they could not fix my car. They were always lacks in, turning around and timely manner as well. my car. They were always lacks in, turning around and timely manner as well. More

My vehicle was to be serviced which included checking oil, tires, brakes, engine, lights. My tail light was out and was not replaced; brakes are squealing. I did expect better oil, tires, brakes, engine, lights. My tail light was out and was not replaced; brakes are squealing. I did expect better More

I frankly speaking, they are just liars. They did not give service and I feel every word service advisor was lie and they stole my)$1000: They are not realable and I don’t mind helping s They did not give service and I feel every word service advisor was lie and they stole my)$1000: They are not realable and I don’t mind helping someone who goes to Mall of Georgia Ford. Do not trust Patrick service advisor. More

Team was Courteous and worried about making us happy. Checked up on us the next day Checked up on us the next day More

I am really o Pleased with response and time my long distance travel was possible due to timely help I also appreciate the young African American girl (name Aliver. Like I forget) Pl keep the great wor distance travel was possible due to timely help I also appreciate the young African American girl (name Aliver. Like I forget) Pl keep the great work going More

I was pleasantly surprised that my car was thoroughly cleaned inside and out for the Zaktek prison reapplication. However, I didn't care for finding out at the last minute that the shuttle couldn't pick cleaned inside and out for the Zaktek prison reapplication. However, I didn't care for finding out at the last minute that the shuttle couldn't pick me up from home, despite knowing my address prior to dropping off my vehicle. More

Bought a brand new 2023 Ford F-150 Platinum edition from this dealership. The A/C does not work properly and the dealership won’t fix it. They tried twice and just simply gave up. They told me FORD headquar this dealership. The A/C does not work properly and the dealership won’t fix it. They tried twice and just simply gave up. They told me FORD headquarters are working on the issue and in the meantime there is NOTHING they can do. So here I am stuck with a pretty expensive truck with a malfunctioning A/C. More

Personnel was very helpful. I was prepared to wait while my car was repaired but was encouraged to be taken home instead. This was arranged by the dealership. I was prepared to wait while my car was repaired but was encouraged to be taken home instead. This was arranged by the dealership. More