Mall of Georgia Ford - Service Center

Very pleasant staff and clean waiting area and restrooms. Each step of the service was well explained Each step of the service was well explained More

I took my car in for a complete oil change and this is the second time the check sheet said they checked my tire pressure and I have photo evidence that they didn’t. I had 3 over inflated tires and one un the second time the check sheet said they checked my tire pressure and I have photo evidence that they didn’t. I had 3 over inflated tires and one under inflated tire and I was hoping they would all be adjusted to 32. They were the same after the service. It made me wonder what else was checked that wasn’t performed. More

They have done us so wrong for so long keeping my work truck for four months that they have basically put us out of business and bankrupted this both my wife and I have had to file bankruptcy because of t truck for four months that they have basically put us out of business and bankrupted this both my wife and I have had to file bankruptcy because of this egregious error on the part of the entire staff of mall of Georgia, Ford, and Ford itself we’ve never been reimbursed for the rental car even though they had our vehicle for four months The whole thing is ridiculous. It took me three months to get what would be considered a supervisor on the phone and I’m still stuck holding the bill. More

Everything was excellent done in a timely manner my advisor was friendly and helpful would recommend this dealership to anyone advisor was friendly and helpful would recommend this dealership to anyone More

Service person was terrible, wasn’t caring or attentive; it was overall not a great experience it was overall not a great experience More

Service was done on time and efficient. Mike was great and had good communication with us. Mike was great and had good communication with us. More

They did great work on my car since I had to bring my car there due to my warranty. My service person was very nice and polite but I had to call for updates. I ended up having to pay for a rental car out of there due to my warranty. My service person was very nice and polite but I had to call for updates. I ended up having to pay for a rental car out of pocket for 2 months due to the length of time my car was waiting to get service. More

Excellent customer service and text me with any changes to my service and send email updates to my service and send email updates More

I work for a company that has a lot of F150s they always get the job done here. get the job done here. More

Service rep was incredibly rude to me when discussing my extended warranty. Would only come back if I never saw him again! extended warranty. Would only come back if I never saw him again! More