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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,189 Reviews
Call Service Center (678) 515-9339

2,189 Reviews of Mall of Georgia Ford - Service Center

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December 12, 2022

Really liked the communication through text and email during my service visit. I brought it in for a oil change/ tire rotation but needed other work done. The recommendations were sent to my phone with a More

by pbalzer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
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Dec 13, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

December 12, 2022

On time. Pleasant to work with. Not over charge. Only do work you want completed. More

by mradnovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
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Dec 13, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

December 11, 2022

Good service Professional staff I’m recommend it, good location 😉 G g g g g g More

by WBONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
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December 11, 2022

Had my F150 routine service due and every went well. There was also a recall on the tailgate. That was also rectified. More

by wyndioto.chisela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Report | Print
December 11, 2022

Got in own time and I was out super fast for oil change tire rotation Pretty good coffee also to drink while I wait. More

by WROBERTSON055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
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December 11, 2022

Representatives were very helpful and knowledgeable polite and considerate I would definitely recommend them to a friend More

by barbara_sigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles
Report | Print
December 10, 2022

Great ppl and great customer service! Fix my car in a timely manner… will use them again More

by JOANJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
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December 10, 2022

Matt is always there to provide advice and support for my needs and my wife’s More

by nancykrava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles
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December 09, 2022

Matt Knuckles and Sterling Oliver were true MVPs during my situation. Great people to work with, got my situation under control by going above and beyond. Great customer service! More

by Plapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Oliver, Eliot Matias, Matt Knuckles
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December 09, 2022

The staff at the service center from the scheduler to the service manager to the people at checkout have always treated me with respect and have always greeted me with a smile. I do NOT like how long the app More

by JREEVES718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
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