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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
141 Reviews
Call Service Center (434) 817-1881

141 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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July 06, 2024

My first experience with the new dealership, and I was quite pleased with the service and efficiency. More

by WGWILSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 08, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville for your first experience! We are thrilled to hear that you were pleased with our service and efficiency. We appreciate your positive feedback and look forward to assisting you again in the future. Thank you, Sophal Try, Fixed Operations Director

July 05, 2024

Good service. Timely response and attention to detail. Thank you for the work and looking into everything! More

by CKMILLER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Quinonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Vaught
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmalice Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Shifflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meduri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for the 5-star review! We appreciate your positive feedback and are glad to hear about the great service you received at Malloy Chevrolet of Charlottesville. We always aim to provide timely responses and attention to detail. Please feel free to share your experience with others and visit us again in the future! Thank you, Sophal Try, Fixed Operations Director

July 04, 2024

Jim Price Chevrolet recently was sold to Malloy, who is a predatory Northern Va. chain of dealerships with their Northern Va. pricing. 3% service charge on credit cards, and all kinds of hidden fees. Went in More

by es8m
Recommend Dealer
No
Employees Worked With
Agee Calaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Naseer Ahmad
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

Jul 06, 2024 -

es8m responded

This is a canned email response. You already have my information. You bought it from the previous owner of this Dealership. Really, you have credit card terminals that automatically add 3% to all transactions. This is against the Merchants agreement you have with the CC companies that you accept. You have not posted this anywhere in your business. Your System adds 6 quarts of oil to all car oil changes regardless of what the vehicle takes. That violates the law in Va. These are just predatory business practices that you brought to this area. Your website is just a shell. The two phone numbers on "Main Shop" emails have 2 different area codes for same phone number,. and I can go on. As a very long term Chevrolet/Gm customer I would be interested in knowing whether GM even wants to have you represent the brand. If you want to dispute any part of what I said above please do. I have the facts to justify everything that I have written...

June 21, 2024

Not much service required, but the staff was friendly and courteous. I appreciated the free shuttle service to and from work. More

by KELLYKROESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agee Calaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meduri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tingley
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Jun 24, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your positive review, Kelly. We are thrilled to hear that you found our staff at Malloy Chevrolet of Charlottesville to be friendly and courteous. We are glad you enjoyed the convenience of our free shuttle service to and from work. We appreciate your feedback and look forward to serving you again in the future. Take care! Thank you, Sophal Try, Fixed Operations Director

June 18, 2024

Something’s are high that shouldn’t be such as programing key fobs 165 is in sane !!!!!! More

by 1963DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Agee Calaway
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

June 13, 2024

Overall the service was great and I will continue to go to Malloy Chevy. There is a lot of nice BOWTIES there! More

by COATESELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Joyce
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Jun 13, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville and for the positive feedback! We're glad to hear you had a great experience with us. We look forward to seeing you again! Thank you, Sophal Try, Fixed Operations Director

June 12, 2024

Service was great, they were friendly and efficient getting my work done to my truck More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville, Tyler! We're delighted to hear that you had such a positive experience with our service team. We strive to provide efficient and friendly service to all our customers. We look forward to assisting you with your truck again in the future! Thank you, Sophal Try, Fixed Operations Director

June 07, 2024

Everyone was nice to me every time that I gone there everything was done right More

by KPEWTHERER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agee Calaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naseer Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words about Malloy Chevrolet of Charlottesville! We appreciate your positive feedback and are glad to hear that you had a great experience with us. Don't hesitate to come see us again next time you need assistance, and feel free to share your experience with others. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

June 05, 2024

Overall the service was good and I will continue to go to Malloy Chevy . The new girl Joyice in services had a hard time understanding my Malloy coupon but Gary straightened it out. She was pleasant though More

by MAPANNELL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service was good
Report | Print
Jun 06, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for sharing your experience with us! We appreciate your feedback and are glad to hear that you had a positive service experience with us at Malloy Chevrolet of Charlottesville. It's great to know that Gary was able to assist you effectively, and we will address the issue with the coupon to ensure smoother transactions in the future. We look forward to seeing you again for your future service needs! Thank you, Sophal Try, Fixed Operations Director

May 25, 2024

Warning light was diagnosed quickly. I was kept informed and regular intervals. Warranty work was free of charge. Great experience. More

by PHILSELMER
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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May 28, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for taking the time to leave such a positive review, Phil. We are delighted to hear that your experience at Malloy Chevrolet of Charlottesville was great, and that our team was able to quickly diagnose and address the warning light on your vehicle. We always strive to keep our customers informed throughout the process and it is wonderful to hear that your warranty work was completed free of charge. We look forward to seeing you again in the future or feel free to share your experience with others. Thank you! Thank you, Sophal Try, Fixed Operations Director

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