Back

Malloy Ford of Alexandria

Alexandria, VA

2.6
270 Reviews

6510 Little River Turnpike

Alexandria, VA

22312

Directions

By Type

Showing 270 reviews

May 15, 2025

Jonathan Besuamlak found me the exact type of vehicle I was looking for. Perfect car for my family More

by Dayan Damian Murillo Cortez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Besuamlak
May 16, 2025 -

Malloy Ford of Alexandria responded

Thank you, Dayan! I am thrilled to hear that Jonathan helped you find the perfect vehicle for your family at Malloy Ford of Alexandria. Your satisfaction is our priority, and I appreciate your kind words. We look forward to seeing you again soon! Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

May 13, 2025

Jonathan Besuamlak and Ryan did great. Couldn’t ask for better service! Definitely would recommend More

by Micole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Besuamlak, Ryan Sturdivant
May 13, 2025 -

Malloy Ford of Alexandria responded

Thank you, Micole! I'm glad you had a great experience with Jonathan and Ryan at Malloy Ford of Alexandria. Your recommendation means a lot to us. We look forward to seeing you again soon! Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

May 13, 2025

I wished we would have got up and walked away. The sales experience went down hill quickly starting with finance. We were pushed into a 72 month term despite having over 800 credit score as well More

by Smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't recognize the names listed
May 14, 2025 -

Malloy Ford of Alexandria responded

Thank you for sharing your experience with us. I understand that your time and trust are very important, and it's disappointing to hear that your sales experience at Malloy Ford of Alexandria did not meet your expectations. It's concerning to learn about the difficulties you faced regarding the financing and the lack of communication after your purchase. I appreciate your feedback, as it helps us improve our processes. Please reach out to me directly so I can discuss this with you further. Thank you again for your feedback, and we hope to regain your trust in the future. Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

May 14, 2025 -

Smiley responded

How do I reach you? This is general number for the dealership you provided. Thanks

May 09, 2025

Jonathan was a great salesman and the whole team was very accommodating! Whole experience was went well. More

by wadeere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 09, 2025 -

Malloy Ford of Alexandria responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Jonathan and our team at Malloy Ford of Alexandria. Our staff strives to provide exceptional service, and I'm glad that you felt accommodated throughout the process. We hope to see you again soon! Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

May 08, 2025

John Besumlak is great. He is laid back and is willing to get the answer if he doesn’t know it. After we had agreed on the deal, the finance dude kept me cooling my heels fo More

by Cary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Besumlak
May 08, 2025 -

Malloy Ford of Alexandria responded

Thank you for your feedback, Cary! I'm glad to hear that John provided you with great service. Your experience is important to us at Malloy Ford of Alexandria. Please contact me directly so we can discuss your concerns further. Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

May 07, 2025

Great dealership! Jonathan Besuamlak is a super Sales Consultant. He is professional, knowledgeable and a good listener. More

by trfarmer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Besuamlak, Action Marketing, Anwar Hassan, Kierra Green, Chris Garrido
May 08, 2025 -

Malloy Ford of Alexandria responded

Thank you for your wonderful review! We appreciate your kind words about Jonathan and are thrilled to hear about your positive experience at Malloy Ford of Alexandria. We strive to provide excellent service, and it's great to know that Jonathan made such a positive impression. We look forward to seeing you again soon! Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

May 07, 2025

Johnathan did an incredible job going above and beyond to make my experience amazing!!! I will definitely be back More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Besuamiak
May 08, 2025 -

Malloy Ford of Alexandria responded

Thank you, Ben, for your wonderful review! We’re thrilled to hear that your experience at Malloy Ford of Alexandria was amazing and that Johnathan went above and beyond for you. We look forward to welcoming you back for your next visit! Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

April 21, 2025

If you value transparency and respectful service, I strongly recommend avoiding Malloy Ford in Alexandria, VA. My experience with their finance department was extremely disappointing. Despite clearly s More

by Pissed Consumer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aman Meerzman
Apr 22, 2025 -

Malloy Ford of Alexandria responded

Thank you for sharing your experience with us. I understand how important transparency and respectful service are, and I appreciate your feedback regarding your interactions with our finance department. It’s concerning to hear about the issues you faced, and I want to ensure that we address these matters appropriately. Please reach out to me directly at Malloy Ford of Alexandria so we can discuss your concerns in more detail and learn more about your experience. Your satisfaction is important to us, and we’re committed to improving our processes based on customer input. Thank you again for bringing this to our attention. Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria 703-256-5000

March 13, 2025

Stay away from the Service Department. My vehicle was operating perfectly. I received a recall notice for the transmission. After their "repair", I wasn't a mile down the road when I no More

by RRSTANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Shires initially, another who did not provide a name or card
Mar 13, 2025 -

Malloy Ford of Alexandria responded

Thank you for your feedback. I understand your concerns regarding the transmission service, and I appreciate you sharing your experience with us. At Malloy Ford of Alexandria, we strive to provide high-quality service and support to our customers. I encourage you to reach out to me directly so I can address your concerns and work towards a satisfactory resolution. Your satisfaction is important to us, and we want to ensure that your vehicle is performing well. Thank you for bringing this to our attention, and we hope to hear from you soon. Thank you, Anthony Ngai, Service Director Malloy Ford of Alexandria

Mar 13, 2025 -

Malloy Ford of Alexandria responded

Thank you for your feedback. I understand your concerns regarding the transmission service, and I appreciate you sharing your experience with us. At Malloy Ford of Alexandria, we strive to provide high-quality service and support to our customers. I encourage you to reach out to me directly so I can address your concerns and work towards a satisfactory resolution. Your satisfaction is important to us, and we want to ensure that your vehicle is performing well. Thank you for bringing this to our attention, and we hope to hear from you soon. Thank you, Anthony Ngai, Service Director Malloy Ford of Alexandria

Mar 16, 2025 -

RRSTANLEY responded

When I called and made the appointment to have the issue checked, I was told no problem and to bring it in. It wasn’t until I got there that the service writer said that he was 99% sure that my issue was unrelated and that I had to approve a $195 payment in advance. “Somebody has to pay for the technician’s time” was what he said. I should have looked in advance as to how many people have reported how bad your dealership is. Your cut and paste response that you sent twice shows the level of concern you have for your customers.

February 08, 2025

Emanuel Cavalcante was absolutely incredible from start to finish! When I first reached out, I wasn’t quite sure what I was looking for, but he took the time to really listen to my needs and helped me figu More

by Regina Branco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cavalcante
Feb 10, 2025 -

Malloy Ford of Alexandria responded

Thank you for your fantastic review, Regina! We're thrilled to hear about your experience with Emanuel at Malloy Ford of Alexandria. It's wonderful to know he was able to help you find your dream all-electric F-150 Lightning. We pride ourselves on our dedicated staff and their commitment to providing excellent service. Congratulations on your new truck, and we hope to see you again soon! Enjoy the ride! Thank you, Josh Cochran, General Manager Malloy Ford of Alexandria

1
...