Malloy Ford of Alexandria

Everyone at the dealership did a great job! The selection was perfect, the ease of financing was great. Many options were given, and the deal was done quickly. was perfect, the ease of financing was great. Many options were given, and the deal was done quickly. More

Shaw was very helpful from the start. He was knowledgeable, professional and was one of the primary reasons I ended up buying from Jerry's Ford. I would refer my friends to him without hesitatio knowledgeable, professional and was one of the primary reasons I ended up buying from Jerry's Ford. I would refer my friends to him without hesitation. More

I have never written a negative review of any business before. I usually just move on, and just buy somewhere else. But our experience last weekend was so terrible that it is hard to forget---and is wo before. I usually just move on, and just buy somewhere else. But our experience last weekend was so terrible that it is hard to forget---and is worth letting others know. I had been corresponding for a little more than a week with Angel Gammons by email and occasionally by phone to discuss a couple different models until we settled on a C-Max. He was fairly helpful during two visits to the dealership in helping with a couple of test drives. After the second visit, we decided on the color and options for the C-Max we wanted, and wrote to Angel and three other dealers. Angel came in more than 1,000 lower than our next lowest bid, which we thought was great. But we should have viewed it as a red flag instead of good news. I wrote that we were interested, but had a few questions. He answered everything except how many miles the car had. I had to ask several times before he wrote back that it had more than 400 miles (new C-Max). He said it had been sent from a South Carolina dealer up to DC. When i asked him for any paperwork showing it came from SC, he showed me an invoice showing it had been shipped from Ford to a dealer in southern Virginia. He said it went from southern VA to NC (no more mention of SC, because it likely didn't fit his 400 mile story any more) to DC. He said he had no record of any of the other transfers. We still decided it would be worth getting it, as long as it drove well. He told us that he was coming in 2,000 below invoice and this was "the deal of a lifetime." I got lots of emails and text messages (still saved) from him with his offer. We picked a time for us to take a final look and sign. We dragged our two kids out there with us, test drove the car with 400 miles, and said we wanted to think about it overnight because we had to get our son to a game. At this point, Bill the manager came out (no one had introduced him; he just burst into our conversation) nd said he can do all the paperwork "in 18 and a half minutes" and told us we should stay. We told him we still didn't have time, but planned to come back tomorrow. As we were waiting to try to see Angel to work out a time for a return visit, Bill came charging back at the table where we were seated with our kids and waved a bunch of blank forms and started saying "we made a big mistake." He then said that their estimate was too low by $1,800. He said he won't sell a car under invoice and he won't take a loss. We said we had written correspondence with Angel (who clearly is a top sales person there). Bill said he didn't care because he wasn't going to honor the price. When we started to argue back, he said he wasn't going to have an argument in his showroom and said we could go to an office. We got up and left, with him yelling behind us that he can sell to whoever he wants to sell to, and he won't sell to us. The whole thing was really unbelievable, until looking at a few older reviews on this website, it looks like Bill has pulled similar tricks on others, and actually used the same exact language of "big mistake" and ordering people out of the showroom. The story ended well though, with us going to Bob Davidson Ford near Baltimore, where we got a great deal on a C-Max (with 25 miles on the odometer, not 400) and had the best experience ever. Best advice from me is to avoid this place at all costs (and if Jerry's price is too low to believe, then don't believe it). There are much better dealers around. More

My wife has bought Japanese cars her whole life and I asked her to give Ford (USA) a chance, then buy foreign if she wanted. After our first trip to Jerry's FORD, she (and I) never looked back. I tried asked her to give Ford (USA) a chance, then buy foreign if she wanted. After our first trip to Jerry's FORD, she (and I) never looked back. I tried to get her to go check out the "competition" and she refused to go beyond some internet reviews. The customer service, the straight talk, the price and everything else at FORD was top-notch. I already own a FORD, so we know the service will also be outstanding. We received our FORD Flex yesterday and could not be happier with the entire process of buying from Jerry's FORD. Thanks Bill and Hans!!! More

Hans & Joe, Thanks!!! My wife and I visited Jerry's Hans & Joe, Thanks!!! My wife and I visited Jerry's Automotive Group in Annandale, VA, in search of a car. Our salesman was Hans Antonio and Finance Hans & Joe, Thanks!!! My wife and I visited Jerry's Automotive Group in Annandale, VA, in search of a car. Our salesman was Hans Antonio and Finance Manager Joe Messina. They are both very friendly, supportive and professional. We kept Hans busy by test driving many vehicles. He went out of his way to make suggestions. At no time (unlike other dealerships) did we feel a pressure to "just pick one." He went out of his way to understand our needs and ensure that the car we selected met those needs. Joe definitly understands the finance processing - very quick for a complex area. He got us a great rate on a loan when we did not think we could obtain financing. When I was waiting for the car to be cleaned and delivered, Roland Johnson came up and introduced himself. He was interested in how I found the experience and if I had any questions. I appreciated his effort. Overall, Jerry's has a great team that can help you find the right car for you and your needs. Stop there first. Unlike many of our other car buying experiences, we are very pleased without any regrets. Thanks Hans and Joe!!! Randy & Kathy W More

I have been in the market for a 2013 Ford XLT F150. I I have been in the market for a 2013 Ford XLT F150. I had visited other Ford dealers in the area but was not satisfied with the amount of money I w I have been in the market for a 2013 Ford XLT F150. I had visited other Ford dealers in the area but was not satisfied with the amount of money I was offered for my trade in and decided to sell the vehicle myself before I purchased a new F150. I also at this time went to the internet and requestd some additonal prices on a new Ford Truck. Angel called me out of the blue and asked me what it would take for me to purchase a new Ford truck from Jerry's Ford. I provided him what I was looking for on my trade in and immediately after telling him the VIN, mileage and picture from my smart phone he told me that he could provide me what I wanted. No hassle, no haggling on the price. The entire purchase went very smoothly to include all the paperwork and vehilce prep. I'm very pleased that Angel called me and took the initiative to make the purchase of my vehicle a reality. More

My son was looking for a new Ford SUV, and was contacted by Jerry's Ford through a buyer service. I've owned several Ford SUVs from 3 different dealerships, but not Jerry's. After dealing with Angel Gammo by Jerry's Ford through a buyer service. I've owned several Ford SUVs from 3 different dealerships, but not Jerry's. After dealing with Angel Gammons, my son bought his first car. I was so impressed with the truly professional service that Mr Gammons gave my son, that I asked about trading in my 2011 Ford SUV for a 2012 model that I saw on the lot. A test drive and a short while later, I too was the proud owner of a 2012 Ford SUV. I would most certainly recommend Mr Gammons to a prospective buyer--first time or not. He took the time to answer all questions and addressed all our concerns. I'll be back for my next Ford purchase. Thank you. More

I enjoyed my buying expire remove with Jerry's Ford, they are no hassle and work with you to get you what you want and not them. This is my 3rd truck that I have bought from them and I would recommend them. are no hassle and work with you to get you what you want and not them. This is my 3rd truck that I have bought from them and I would recommend them. I had no problems and got exactly what I wanted with no hassle or pain in the neck salesman. Angel and Tina were excellent to deal with. Good work and I am a very happy customer:) More