Malloy Ford of Alexandria

After a very disappointing experience at another Ford Dealership, we contacted Bill Harned. Bill turned around our experience quickly and provided us with concrete, specific and detailed figures. Within Dealership, we contacted Bill Harned. Bill turned around our experience quickly and provided us with concrete, specific and detailed figures. Within a couple hours, we were able to get the car we wanted, be very happy with the quick and fair trade in offer, and surprised by the final price. We figure we saved a lot of money over the experiences we found at another dealership earlier in the day. Great service, great people and a very no hassle experience. More

My experience with Jerry's Ford Sales was excellent. Angel was the consumate professional and was quite knowledable with regards to answering all my questions. I would definitely recommend this dealers Angel was the consumate professional and was quite knowledable with regards to answering all my questions. I would definitely recommend this dealership and Angel Gammons in particular to all my friends and family. More

Great experience from start to finish. Felt real good about the purchase and all the folks involved. Love my Explorer! I look forward to purchasing my next car there also. Thank you Team! about the purchase and all the folks involved. Love my Explorer! I look forward to purchasing my next car there also. Thank you Team! More

Angel Gammons was simply outstanding! I've bought many cars over the past 30 years and Angel was the best! He told me he would get me a great deal and beat the competitors; he backed up his words with act cars over the past 30 years and Angel was the best! He told me he would get me a great deal and beat the competitors; he backed up his words with action. His professionalism, enthusiasm, product knowledge, and customer service were superb. I will DEFINITELY recommend my friends visit Jerry's Ford for their car needs. Also, wanted to mention the Bill Harned, the GM, went out of his way to ensure my wife and children were comfortable and entertained while I worked with Angel to look at several Explorers. Bill assured me that Angel would take care of my needs... Bill was absolutely right. It's obvious Bill runs a professional outfit. I appreciate his desire and commitment to make my wife and me feel like we got the best deal on our Explorer as well as the best deal on our trade in of a 1997 Expedition. I will also recommend my friends visit Bill for their car/truck needs. Finally, I wanted to mention the professionalism, effectiveness, and efficiency of Joe Messina. He processed our finance paperwork in record time and made sure I understood every detail of the financial arrangement. He also was simply outstanding! Thank you to Jerry's Ford for making our buying experience pain free... in fact, it was a pleasure to buy from Jerry's Ford. I've been in the Air Force for 21 years and will tell all of my DC friends to visit Jerry's Ford. Thanks again!!! Sincerely, Brent and Kimberly McArthur More

Overall excellent service, Angel Gammons did a great job throughout the process. The car is what I expected and the delivery process was quick and complete. throughout the process. The car is what I expected and the delivery process was quick and complete. More

My experience buying a pre-owned Ford Ranger was beyond great. At 50 years old, I have dealt with many automobile dealerships. This was my first completely excellent experience. From the follow-up call fro great. At 50 years old, I have dealt with many automobile dealerships. This was my first completely excellent experience. From the follow-up call from the receptionist before ever arriving at the dealership through the reminder letter regarding MD state inspection. I purchased the 2000 Ranger as a work truck for the company I work for. My sales person Dave Donley is very knowledgeable of Ford and the automobile industry overall. He made the buying process not only easy, but fun. Because he owns an older Ranger, he made me very comfortable with my purchase. Dave even drove my new truck back to my shop in Lanham, as I had my personal vehicle and could not drive both! My finance manager, Joe Messina, also made me 100% comfortable with my transaction and even introduced me to Gary Cohen, the executive VP. That made me feel like a very special customer. Because of the extra mile efforts of everyone I met at Jerry's of Alexandria, I will certainly highly recommend this dealership to everyone! Thank you team! More

An outstanding dealership that is not only filled with professional and courteous people...but also very thoughtful and personal people that you make you fill like part of the family. professional and courteous people...but also very thoughtful and personal people that you make you fill like part of the family. More

I bought a new Fusion on 15 February 2012. I have purchased a few new new cars in my time, but my experience so far with Jerry's has been the best by far. Everyone with whom I dealt, starting from th purchased a few new new cars in my time, but my experience so far with Jerry's has been the best by far. Everyone with whom I dealt, starting from their immediate e-mail responce(to my initial price request)to my getting the car three days later was outstanding. I could not have asked for any more attention and responsiveness than I got from Angel Gammons. Even General Manger Bill Harned spent time with me to ensure that I was well taken care of, as well as to question how their service could have been made better. My thx to the Jerry's team in Alexandria, VA for a job well done. p.s... the 2012 Fusion is great too! More

After looking online at the vehicle I was interested and contacting the Jerry's via the website form, I was quickly followed up with and sent pictures of the vehicle (the website did not have actualy pictur contacting the Jerry's via the website form, I was quickly followed up with and sent pictures of the vehicle (the website did not have actualy pictures provided). From the pictures, I made the decision to head to Jerry's that night to have a look. Upon arrival, Angel was very friendly and informative of the history of the vehicle I was purchasing. I had been researching the pickup I was looking at for well over a year and Angel hit all the high points and features. I felt that it was important that it was explained that the previous owner towed with the truck because I feel that such information usually would be hidden so that the perspective owner doesn't know that it may have had some harder use in its past. This bit of information even led me to purchase an extended warranty just to cover the myself if the towing did have any negative long-term effects. After the test drive, Angel made it easy to fly through the required paperwork and I was quickly transferred over to Joe to finish the financing. Joe worked with the various lenders who knew available to get the term of the loan that I wanted and was mindful of my reasons for wanting an extended repayment term. It was also at this time I picked the extended coverage which Joe carefully explained to me. I should note that at no time was I forced or pressured to choose this coverage ... this was a welcome surprise because the upselling of extras is something I figured would end up being a part of the overall process. After the final paperwork was signed, I was able to drive my new-to-me pickup home. I made my purchase on 2/2/2012. I decided to wait a month to type my review in order to see the follow-up on the receiving of my license plates and an extra set of keys being malied to the dealership. In the key aspect, Angel was quick to inform me of when the keys came in and was able to hold them for a few weeks for me. While I would have liked to see my license plates be available a bit sooner than a day or two before the 30-day expiration period, they were at the dealership on-time for pickup. Overall, I had a very positive experience with my purchase and would be glad to work with Jerry's, Angel and Joe again. More

I had purchased several used cars in the past, but never a new one. I sent an e-mail request to Jerry's Ford and Angel Gammons was in touch right away. The Dealership did not have the exact car that I h a new one. I sent an e-mail request to Jerry's Ford and Angel Gammons was in touch right away. The Dealership did not have the exact car that I had in mind on the lot, but I found something that I liked very much and ended up buying it that day. I felt like I got a fair deal and Angel was nice to deal with and was great with follow up. Overall, a painless experience for my first ever new car. More