Malloy Ford of Alexandria
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 274 reviews
Worst experience I ever had at a dealership. Bill Harned should be ashamed of himself for the threats and rude behavior he made towards me and my wife. Telling us we're "banned" from ever coming there again should be ashamed of himself for the threats and rude behavior he made towards me and my wife. Telling us we're "banned" from ever coming there again when I complained about their poor service... HA! Did he think we would be heartbroken? I would think not. I would go to another Ford dealership if I were you. More
I've been searching for the Ford Explorer for quite a while but if the price wasn't right the product wasn't configured to my standards. I visited multiple Ford dealership and the customer service didn' while but if the price wasn't right the product wasn't configured to my standards. I visited multiple Ford dealership and the customer service didn't have my satisfaction by being misleading and unpromising. I took a risk and followed the advice of USAA which recommended Jerry's Ford as a certified USAA dealer, and I felt right at home as soon as I was greeted by Angel and the rest of the staff. They had the confidence that I would purchase my 2012 Ford Explorer from thier site and won me over with that world class customer service. If you are in search of a new/used vehicle and hate the time consumption of dealing with dealership after dealership, and you are in the area of the DMV (DC, Maryland & Virginia), stop by Jerry's Ford and the customer service will do the rest. Oh one more shout-out, stop by and say what's up to Dr. Joe, he's truly is a doctor in finances. Nix More
Best car buying experience I've had in 35 years! Everyone was exceptional, helpful, and no nonsense. Angel Gammons was a great salesman - polite, fair, and explained everything. was exceptional, helpful, and no nonsense. Angel Gammons was a great salesman - polite, fair, and explained everything. More
Good atmosphere, quality service, friendly nature, and full of great advice. Angel gets two thumbs up from me. He helped me purchase my first car and I can pretty much say that I was in good hands thoug full of great advice. Angel gets two thumbs up from me. He helped me purchase my first car and I can pretty much say that I was in good hands thoughout my process. More
I was at Jerry's on 30 Jan 2012 to help my granddaughter buy a car. The car she chose was a 2012 Mustang. Jose was the gentleman who assisted us in this endeavor. Jose was a very kind and considerate sales buy a car. The car she chose was a 2012 Mustang. Jose was the gentleman who assisted us in this endeavor. Jose was a very kind and considerate salesperson.There was no pressure to buy, all our questions were answered and he treated us with respect. This is the second Mustang I have bought from Jerry's. We appreciate everything Jose did for us and the next time I'm looking to buy a car I will certainly come to Jerry's and ask for Jose. Thank you Jose. More
After starting the internet process and deciding on the Ford Escape, Angel listened to what we wanted on the vehicle and began the search. He spent many hours answering our questions and searching for the Ford Escape, Angel listened to what we wanted on the vehicle and began the search. He spent many hours answering our questions and searching for the right Escape. He worked extremely well with us concerning the USAA price quote. Angel always acted professionally and has a lot of patience. Angel is a true assett to Jerry's Ford! More
I purchased my vehicle through the USAA car buying service. Angel was pleasantly agressive in contacting me, following up, and making sure I knew they had the deal I wanted. Although he was busy on service. Angel was pleasantly agressive in contacting me, following up, and making sure I knew they had the deal I wanted. Although he was busy on the morning of my visit (obviously in popular demand) he made sure I was taken care of. The overall process was quick and painless. More
Very enjoyable experience. My sales associate Misha Andrews was very helpful, informative, and quick to follow up with pricing and availablility for the vehicle i was looking to purchase. my overall ex Andrews was very helpful, informative, and quick to follow up with pricing and availablility for the vehicle i was looking to purchase. my overall experience with her was wonderful. my only complaint was with the finance dept. being so slow when I came in to purchase the vehicle and sign paperwork. I would definately recommend Jerrys Ford to friends and family and look forward to workind directly with Misha in the future. More
My initial contact was with Misha. She knows how to sell and comes off very low pressure and makes you feel comfortable, in a usually uncomfortable situation of buying a car. Suber seemed distracted and and comes off very low pressure and makes you feel comfortable, in a usually uncomfortable situation of buying a car. Suber seemed distracted and uncomfortable. The newly installed truck bed was dirty when we arrived even though we left them several days to get it prepared and the truck had no window washing fluid in it. More
Recently took my daughters old ford escort to get some service and found that repairing it was just not the best course of action so I decided to trade it in on a new or used vehicle. The staff at Jer service and found that repairing it was just not the best course of action so I decided to trade it in on a new or used vehicle. The staff at Jerry's Ford was very nice and helpful. I did not feel pressured into anything during the whole process. Our salesman Angel Gammons did everything he could to show us just what we asked for and answered all our questions quickly and accurately. He was very knowledgeable about his products. Once we decided to buy we were directed to Joe Messina the Finance guy. This was my daughters first car purchase and Joe took us through the whole buying process without any problems. He worked very hard to find us the best deal for what we could afford. Joe has a very charming personality and always kept us smiling throughout the typically long process of paperwork that comes with buying a car. Even if you don't buy its worth the floor show that Joe puts on with his very quick wit. Overall excellent experience again!( bought my first Mustang from Jerry's in 1979) More

