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Malloy Ford of Alexandria

Alexandria, VA

2.9
274 Reviews
Jerry's Ford has been in business for 40 years and is family owned & operated. At Jerry's Ford Alexandria, we offer new Ford cars in the Washington DC area, along with used cars, trucks & SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for. Our financial staff at Jerry's Ford Alexandria, offers expert advice for those seeking a great Ford car loan or lease. Our service doesn't stop there. Customers can come in & take advantage of our knowledgeable Ford car repair technicians & a fully-stocked inventory of Ford car parts. We want our Customers to be completely happy & satisfied. Our Customer Service Department will be glad to help with any questions. 703-256-5000 ext.200.
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6510 Little River Turnpike

Alexandria, VA

22312

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Showing 274 reviews

February 29, 2012

Worst experience I ever had at a dealership. Bill Harned should be ashamed of himself for the threats and rude behavior he made towards me and my wife. Telling us we're "banned" from ever coming there again More

by pissedatbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Harned
Mar 16, 2012 -

Malloy Ford of Alexandria responded

Hello pissedatbill, Please accept our apology, for this is not how we normally do business. We at Jerry's Ford, appreciate all of our valued customers, and an incident such as this only happened one other time, a few months ago, when a client came into our dealership and acted in an obnoxious, loud, disrespectful and rude way. And of course, we had to ask him to leave because he was unruly and disruptive to the business. Once again, we would like to extend our sincere apology. Sincerely, Bill Harned

February 22, 2012

I've been searching for the Ford Explorer for quite a while but if the price wasn't right the product wasn't configured to my standards. I visited multiple Ford dealership and the customer service didn' More

by anixon20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Gammons, Joe Messina
February 19, 2012

Best car buying experience I've had in 35 years! Everyone was exceptional, helpful, and no nonsense. Angel Gammons was a great salesman - polite, fair, and explained everything. More

by joslin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gammons, Joe Messina
February 04, 2012

Good atmosphere, quality service, friendly nature, and full of great advice. Angel gets two thumbs up from me. He helped me purchase my first car and I can pretty much say that I was in good hands thoug More

by jojobo45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Messina
February 03, 2012

I was at Jerry's on 30 Jan 2012 to help my granddaughter buy a car. The car she chose was a 2012 Mustang. Jose was the gentleman who assisted us in this endeavor. Jose was a very kind and considerate sales More

by twins2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
February 03, 2012

After starting the internet process and deciding on the Ford Escape, Angel listened to what we wanted on the vehicle and began the search. He spent many hours answering our questions and searching for the More

by marilynphl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gammona
January 31, 2012

I purchased my vehicle through the USAA car buying service. Angel was pleasantly agressive in contacting me, following up, and making sure I knew they had the deal I wanted. Although he was busy on More

by mraber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Gammon and Suhar (?)
January 28, 2012

Very enjoyable experience. My sales associate Misha Andrews was very helpful, informative, and quick to follow up with pricing and availablility for the vehicle i was looking to purchase. my overall ex More

by Jasonw12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misha Andrews
January 28, 2012

My initial contact was with Misha. She knows how to sell and comes off very low pressure and makes you feel comfortable, in a usually uncomfortable situation of buying a car. Suber seemed distracted and More

by gbannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suber & Misha, who by the way is FABULOUS & without her, we would have bought elsewhere Tina was also very helpful. Those 2 ladies are GREAT!!
January 25, 2012

Recently took my daughters old ford escort to get some service and found that repairing it was just not the best course of action so I decided to trade it in on a new or used vehicle. The staff at Jer More

by Mgowland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Gammons & Joe Messina, Joe Messina
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