Malloy Toyota
Winchester, VA
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Greatest car buying experience I have ever been through. Jerry was very easy to reach via email before my trip to the dealership. He answered all of my questions and offered to make an appointment with me Jerry was very easy to reach via email before my trip to the dealership. He answered all of my questions and offered to make an appointment with me to drive the Highlander I was interested in. I told him features that were important to me and he made a suggestion. Jerry informed me he would not be available on the day that I planned to visit the dealership but suggested I work with Scott Allemong, super guy. Scott worked the deal with me, Jerry arrived and walked me through delivery of the vehicle and a tour of the service department. Both were upstanding, friendly guys to work with, I would suggest anyone interested in a Toyota to deal with either of these. Great experience!! Thanks guys! I love my new Toyota!! :) More
People are friendly and professional. Bought my last car and truck here and have found service to be very good. No high pressure on sales and good selection of cars. Location is convenient and facility i and truck here and have found service to be very good. No high pressure on sales and good selection of cars. Location is convenient and facility is modern and comfortable. More
I discovered Kern Toyota while searching the internet for information on FJ Cruisers. I gave them my contact information on there website. Jerry Clarke, there internet sales rep, contacted me by email & we s information on FJ Cruisers. I gave them my contact information on there website. Jerry Clarke, there internet sales rep, contacted me by email & we set up a test drive. Jerry was very informative & didnt try to sell me. He said stop back by if you have any more questions. There was absolutely no pressure. I came back a second time & asked about price. He gave me a price, I said thank you, & left. Again, no pressure. I researched the price he gave me & even went to another dealership near my parents house to compare. They said no way can we reach that price. Bottom line. Jerry was straight forward & honest from the get go. He gave me a fair price on my tradein & a fair price on the 2013 FJ Cruiser. I didnt need to haggle. I came back a 3rd time & bought the vehicle. After the sale was made, he gave me a tour of the dealership & when my vehicle was ready, he took the time to go over every feature with me. Kern Toyota was a very friendly car buying experience. Jerry, if youre reading, youre a 10 buddy. I love my new car. More
I bought a Camry from Kern Toyota back on 9/3. It has taken me awhile to post my review but I wanted to complete it as I had said I would. I was very pleased with the service I received on my initial vis taken me awhile to post my review but I wanted to complete it as I had said I would. I was very pleased with the service I received on my initial visit back in August when I first took the car for a test drive. Scott was very prompt in assisting us as my son and I looked at cars on the lot. He was very quick to offer a test drive after listening to what I was looking for. I told him after the test drive that I really liked the car but had to wait until the end of the month in order to buy it. I never felt any pressure to buy the vehicle although Scott would keep in touch periodically over the phone. He acquired a vehicle in the color and style I was looking for and had it ready the day I came back. The purchase process of the vehicle was great. No long drawn out haggling back and forth. Scott informed me of all the extras but there was no pressure to take them. The financing and paperwork process was very expedient and not as I have encountered at other dealerships. I would definitely recommend this dealership and Scott. They made the buying process a breeze. More
This is our second new truck purchase with Jerry Clarke and Kern Toyota, and we wouldn't go anywhere else. The service is great, the people are friendly and when you need help they are there at the ready. and Kern Toyota, and we wouldn't go anywhere else. The service is great, the people are friendly and when you need help they are there at the ready. When we had to sell our first truck due to a move overseas, Jerry was there to give us a great buy-back price. Upon returning from overseas he was there again to help us find an equally good value. We appreciate the low-key nature of the dealership, and the feeling we get that they are looking after our best interests. Buying a vehicle can be a stressful experience, but these are the guys who will make you feel confident that you made the right choice and got the best deal! More
Jerry was quite helpful,informative, and direct helping us decide options by clearly answering our questions. We chose him over Apple Valley because he answered our questions clearly and directly in a no-n us decide options by clearly answering our questions. We chose him over Apple Valley because he answered our questions clearly and directly in a no-nonsense way. Even though we purchased 2 new Toyota vehicles from Apple Valley in the past 7 years, they seemed uninterested in our concerns and too busy to help us through the choices. When Apple Valley failed to respond to two phone calls and emails, the choice was easy. Jerry Clarke from Kern responded quickly and we had the car in short order, at less than our 2005 cost. More
This is our 8th toyota from this dealership. Love Kern Toyota. It is a family thing. Each of our daughters and son-in-laws drive toyotas or scions. Great dealership with very friendly people. Toyota. It is a family thing. Each of our daughters and son-in-laws drive toyotas or scions. Great dealership with very friendly people. More
My wife and I went to Kern Toyota this past Sunday to look at Camry's because of the year end clearance and financing. Since it was Sunday, I thought the dealership would be closed. However Scott was t look at Camry's because of the year end clearance and financing. Since it was Sunday, I thought the dealership would be closed. However Scott was there and came out in the lot to show us some cars. We took a six cylinder and a four cylinder XLE for test drives. Scott was a very nice and knowledgeable salesman, no pressure what so ever. We loved the six cylinder XLE and wound up purchasing it that very visit. When we went back today 9/3 to finsh the paperwork, he brought to our attention another program Toyota had regarding tradeins other than Toyota. This saved me another $500. Scott is a friendly helpful person and we wouldn't hesitate doing business with him and Kern again. I was fully expecting to visit two other dealerships in the area but was glad we went to Kern. More
This was our first Toyota purchase and it was by far the best car buying experience my husband and I have ever had! Andrew Woodson (our salesman) was very knowledgable and did not pressure us in the least b best car buying experience my husband and I have ever had! Andrew Woodson (our salesman) was very knowledgable and did not pressure us in the least bit. We test drove 3 models (Prius V, Camry Hybrid and Camry SE) and spent a total of 4 1/2 hours trying to make a decision. When we came to a decision the dealership was scheduled to close but they did not try to push us out the door, both Andrew and Roger (finance manager) stayed with us until the paperwork was completed and we cleaned out our trade-in vehicle. We definitely could not have asked for a better experience on all fronts! Thank you Kern Toyota! More
My wife and I initiated our vehicle search via the Internet and were quickly connected with Jerry Clarke when it came time to visit the dealership. From the start, it was a amiable, low-key, professi Internet and were quickly connected with Jerry Clarke when it came time to visit the dealership. From the start, it was a amiable, low-key, professional experience in which we quickly got the impression that Jerry was listening to our needs and working very hard to show us multiple vehicles and models that would meet those needs... providing us with options and letting us formulate our decision. We got to drive several vehicles... Jerry explained the specific features of each one in relation to our needs and the experience of driving the vehicles became a hands-on "sales pitch". We appreciated the fact that we felt absolutely no "pressure", neither during our first visit to Kern Toyota nor on a follow-up visit. After we made a decision to buy, Jerry orchestrated the paperwork process that was quick and completely "painless" after which he walked us through the dealership and introduced us to the people who would work with us for maintenance, parts, etc. With no exceptions, the people we met were friendly and we got a sense of an organization that was genuinely dedicated to customer service. Our experience thus far indicates that we will have a long, productive relationship with Kern Toyota. More

