Malloy Toyota
Winchester, VA
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I was very happy with my buying experience at Kern Toyota. My sales rep.and internet director Jerry Clark was friendly, and very helpful with my choice of a new Prius 3. I found Jerry to be a great Toyota. My sales rep.and internet director Jerry Clark was friendly, and very helpful with my choice of a new Prius 3. I found Jerry to be a great guy to work with and I was also believe that I got a great deal. If you're looking for a new Toyota I would very highly recommend Kern Toyota and sales rep. Jerry Clark . Yours truly, Jeffry Chapman More
We were looking for a used car for my daughter who was graduating from college in one month. Our salesman, Scot Henderson not only found an awesome car (Camry) but closed the deal with us in 20 minutes. graduating from college in one month. Our salesman, Scot Henderson not only found an awesome car (Camry) but closed the deal with us in 20 minutes. Honest to my God above, we signed his paperwork and was in and out of his shop in 20 minutes! No kidding! There was no nonsense or extra fees, which is usually what you have to put up with when purchasing a car. Scot told us everything up front and there were no surprises! So go see SCOT HENDERSON at Kerns Toyota. He will do you RIGHT! Very enjoyable experience, one of the best we've ever had in shopping and buying cars! We will definitely be back in two years when our son graduates college. Thank you SCOT HENDERSON and KERNS TOYOTA in Winchester, Virginia! More
My husband and I were in need of a new-to-us vehicle soon, and we were planning to buy within the next 3 months. We knew we wanted to get a Toyota Prius or Camry Hybrid because I have a high-milage com soon, and we were planning to buy within the next 3 months. We knew we wanted to get a Toyota Prius or Camry Hybrid because I have a high-milage commute to work, and the cost of gas was really killing us! We worked with Dennis, who is the friendliest, most honest salesman I've ever met. He understood that we are young newlyweds, just establishing our credit together, and he made sure that he got us the best possible price at the best possible interest rate! That means we are on our way to REALLY establishing our credit, and our monthly payments easily fit into our budget. We truly appreciate the work he did to help us get the car that we needed! Dennis did what was best for us, and it's rare to find that in a salesperson these days! It speaks volumes for the kind of customer service that Kern Toyota provides. We will be sure to tell everyone to visit, and we will keep them in mind when we go to purchase another vehicle in the future. THANK YOU SO VERY MUCH KERN TOYOTA!!! More
Kern Toyota is a great place to purchase a vehicle. I met Jerry Clarke on my first visit and I was very impressed with his down-to-earth no hassle approach in educating me about a Hybrid. I told Jerry that g Jerry Clarke on my first visit and I was very impressed with his down-to-earth no hassle approach in educating me about a Hybrid. I told Jerry that gas mileage was very important to me and that I didn't want a car with all of the bells and whistles. Jerry listened and put me in a Hybrid that met my budget and needs. I ordered the car on my first visit. When I came to pick it up the tank was full and everything was ready. After meeting with the finance department I was in and out in less than an hour. I highly recommend Jerry to anyone who wants to have a great experience where the customer is first. More
The is the second car we have purchased from Kern Toyota with Jerry Clarke as our salesperson. He is very thorough and we feel comfortable working with him to meet our vehicle needs. Ken Cooper assisted, with Jerry Clarke as our salesperson. He is very thorough and we feel comfortable working with him to meet our vehicle needs. Ken Cooper assisted, when Jerry was not there, to show us several models that ultimately led to our selection of a RAV4. We are very pleased with the excellent customer service we received from both salesmen. They are both very thorough and attentive to the customer's requirements. We couldn't help but notice how well the two gentlemen work together to meet their customer's needs while still respecting each other as professionals. More
When we was searching for a car to replace my Toyota pickup. We visited all dealer in our area, test drove several cars, and talked to several salesman and sales manager. Our experience took us back to pickup. We visited all dealer in our area, test drove several cars, and talked to several salesman and sales manager. Our experience took us back to Kern Toyota, where we have had our two Toyota services since We moved her in 2004. When we would take our vehicle in for services, We would always look at all the new Toyota, Jerry Clarke was the only salesman that made a effort to ask us if we need any help or could he show us a certain Toyota. All others who had seen us exit service department waiting room didn't take an interest in us. Therefore when we decided to purchase a new Toyota, we contacted Jerry Clark, explained to him what we were looking for and what extras we wanted on the car. He ask me if we had drove the Camry and we said no, he suggested that we try each type, including the Camry Hybrid. Once we decided on what model we wanted, he found the vehicle, offer us the price that we was looking for. Within 2 days car was here and we had the Camry we had been looking for. That has been over two years and he has taken care of any question we have had and has always been there when we needed something. When we decided to replace the 1999 4 Runner, We will be sure we contact Jerry Clarke, cause we know he will have our best interest in mind when we are searching for a new car. More
My name is Georganna and I would like to tell you about my experience with Kern Toyota. I purchased my first toyota in 1998. At that time I very impressed with Kern's My Husband just recently purchased a T my experience with Kern Toyota. I purchased my first toyota in 1998. At that time I very impressed with Kern's My Husband just recently purchased a Tocoma Truck and again from Kern's. Jerry Clarke was my principal sales person. He went over and above to find me the best new car for me, and particularly found just the car I wanted. I am not easily satisfied with most sales people, but Jerry was very patient and efficient with my time. It was truly a pleasure to deal with him and I would definitely have him as my advocant again. More
Sales like a good friend is talking to you. This is our 3rd car bought here from polite professional people. Also the service, to include people and waiting area are outstanding. Service takes your car on 3rd car bought here from polite professional people. Also the service, to include people and waiting area are outstanding. Service takes your car on time, turns it around quickly at reasonable prices. Hardly time to read your book and take advantage of the free/good coffee. This is a "no pressure" dealership. More
My husband and I recently purchased an automobile from Kern Toyota. This is the second auto we purchased from a dealer in 30 years, so it was a scary experience for us. Being on a tight budget made the Kern Toyota. This is the second auto we purchased from a dealer in 30 years, so it was a scary experience for us. Being on a tight budget made the situation more difficult. I contacted 3 dealers in the Winchester area and explained my situation and special circumstances that needed to apply for us to purchase. Over a 2 month span 2 dealers dropped out of looking for a good reliable used auto for me and the calls they made to us were over the amount and terms I had specified. I lost hope and our older car was chugging along on its last leg. I passed Kern Toyota one day and decided to stop in, I met Ken Cooper and explained my needs. From that day on I felt that he was 100% into finding an auto for us. HE DID and the price was right it was exactly what we needed and could afford. I recommend Kern Toyota for our next new car or as I, a used car purchase. It has been many years that I hae received such fantastic customer care from the first contact lady that answers the phones and especially made sure all the messages were received and even called back if Ken was busy with answers to the finance manager to the cleanup crew of 2 ladies and 1 gentleman who made my car look brand new, to of course KEN COOPER who made it all happen THANK YOU. I cannot relay how proud and thankful that we found the dealership and Ken. We once again have the freedom to travel without the fear of mechanical breakdowns, (along time since we have had that fear resolved)..Next car go to Kern Toyota and tell them Paula sent you. More