Manchester City Nissan - Service Center

I took my car in for a 30K service. Of course there was a large list of items that were apperently checked, adjusted, cleaned and or filed. When I brought the car in the tire air pressure light kept coming o large list of items that were apperently checked, adjusted, cleaned and or filed. When I brought the car in the tire air pressure light kept coming on. They indicated on there list of services they had checked the tire pressure, but when I got into the car the next morning the light was on. This caused me to check a few other services they indicated were performed such as cleaning the battery, check and fill fluids, etc. When I opened the hood I noticed the battery was dirty and had never been touched and the windshield washer fluid was empty. If the items I could check were not done how can I assume that the tires were rotated, chassy lubricated, brakes adjusted (what adjustments?)etc. This all cost me ~$460.00, $60 of which was parts. More

I have purchased 7 cars in 6 years from Raul and the experience has always been the best. I have recommended him a number of times and everyone else has also purchased a car. experience has always been the best. I have recommended him a number of times and everyone else has also purchased a car. More

I wasted a morning for a scheduled part to be installed and it was not ready even though I was told it would be in a set up appointmnent. I found Lynnell to blame everyone and not be apologetic. Quite ho and it was not ready even though I was told it would be in a set up appointmnent. I found Lynnell to blame everyone and not be apologetic. Quite honelstly she should not be in customer service. More

We had 2 bad expieriances at 2 other dealer,(hartford and enfield) I called and asked for the manager here and Bill help us out and got us in that same day.My car is finally fixed after 2 other dealers could enfield) I called and asked for the manager here and Bill help us out and got us in that same day.My car is finally fixed after 2 other dealers could not. I wish I went their in the first place More

Service department is horrible. If you think otherwise, just have a chat with them and you will find out. This was the third time I went there and I decided, in future i will never go there... 1st time just have a chat with them and you will find out. This was the third time I went there and I decided, in future i will never go there... 1st time i went there for thermostat problem, it was under company warranty. They were a bit reluctant.... as if why are you coming here... Second time I went for 30K premium servicing.. It was paid service.. I think it was around 550USD. I got good response (since it was paid). But service was not good, my vehicle mileage went down (gas consumption was more) This time I went because of Company recall.. beleive me, it was horrible.. willingly they do not entertain, if you have not purchased vehicle from there. I gave my car in the morning and @3Pm i just called to enquire the status. Can u imagine the answer "Sir what was told to you when you gave your car, I said by end of day, Then please call by end of day, we have lots of work". The only problem I have is.. I live in manchester,CT and Decormier is the only authorised service center there. Now I have decided, next time harte nissan.. even if it is bit far.. its OK. More

I bought my used car from them with a fair price. they sales were friendly and accomodating. after 2 years of owning the car i had a issue with the computer in my car and they were FANTASTIC with their c sales were friendly and accomodating. after 2 years of owning the car i had a issue with the computer in my car and they were FANTASTIC with their customer service and service on the car. they were fast, friendly and simply superb with handling my questions and concerns. I would highly recommend these guys, but I have heard that their prices are high at times and not always willing to budge with prices, but I havent had a bad experience myself with that, but overall...yeah, they guys are good:) More