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Manchester Honda

Manchester, CT

3.4
388 Reviews
Manchester Honda is the largest full-line Honda Dealership in the Northeast and has been servicing the Hartford area since 1964. Manchester Honda's Plain&Simple philosophy means that our best price is posted on all of our vehicles. Our sales staff is paid a salary, not commission, so they can concentrate on the right vehicle for you. When you eliminate the haggle, car buying is actually enjoyable! With over 77% of our customers coming back, we know our customers love doing business this way. We work hard every day to make your experience with us as simple and as easy as possible. Manchester Honda is honored to receive the American Honda President's Award for 2013. This annual award is presented to the top-ranking Honda dealerships across the country based on outstanding customer service and performance in all departments in the dealership. This is the 14th time Manchester Honda has won this prestigious award! So stop in today to meet our family and see the all-new Honda Accord, the ever-popular Civic and CR-V, or the redesigned Pilot and Odyssey.
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24 Adams Street

Manchester, CT

06042

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Showing 388 reviews

November 12, 2013

Once again, we have nothing but a horrible experience with Manchester Honda. This is beyond ridiculous. Now, after deciding to take our van to another Honda dealer, did we find out that our van was rec More

by meaganbalducci1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manchester Hondas service manager
Dec 10, 2013 -

Manchester Honda responded

meaganbalducci1, I am sorry to hear that you have had continued issues with your new vehicle. I would like to wish you the best of luck with your vehicle in the future. Peter Larson Sales Manager peter.larson@manchesterhonda.com

November 06, 2013

The oil change service wasn't the perfect service I am accustomed to at Manchester Honda. Difficulties: 1) The team forgot to reset the oil life indicator, I did this myself the next day using advice More

by BorisGerber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IDont Know
October 26, 2013

Dustin was straight forward about our purchase, and went above and beyond to help us through the process. We are confident that we have made a good purchase. More

by Kholliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Kerr, Dustin Kerr
October 22, 2013

We dealt with Ellen Crawford for the purchase of our Van and she was wonderful BUT we had to return the first used van we bought b/c, even though they say it's HONDA Certified, the entire right side of the More

by meaganbalducci1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Marconi, Ellen Crawford
October 20, 2013

I originally gave a positive review based on the sales experience; but I am changing my opinion of their customer service. I bought my 2010 CRV in early July and I have not heard from anyone from Manches More

by MyBoyG
Customer Service
Recommend Dealer
No
Employees Worked With
Zach Farrah, Vic Camillieri, Dustin Kerr
October 19, 2013

After speaking to Diane on October 19, 2013 she resolved all my issues. Hopefully I will not have any future issues with Manchester Honda. If so, I will contact Diane. More

by danop1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Monroe
October 13, 2013

Very good service and reliable. Personal are very friendly and are willing to work with you to make your experience "stress free". Recommend Manchester Honda to customers and future customers. More

by DKStreetWarriorPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt D. and Jason
October 03, 2013

Very friendly staff, especially our salesperson, Charlie. Was very helpful and knowledgable about the cars looked at. Made the process of buying a car pain-free and simple. Best dealership experience I have More

by Ehsmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Williams
October 02, 2013

I had heard about this dealership through a friend of mine. I went there with a bad attitude because I knew my credit wasn't the greatest. Bill put me at ease and took the time with me to explain credit More

by jessicaneff23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nolette
October 02, 2013

Manchester Honda is a great place to purchase and service yor vehicle. All the employees there have the same goal-to make the purchase of your vehicle a no stress event.Employees are all polite and very help More

by kerren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barao
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