Manchester Honda

Great experience. Very straightforward process and well-organized by Bill. He even stayed late to help us get all of the paperwork in order for the delivery of the car. He answered all of our question well-organized by Bill. He even stayed late to help us get all of the paperwork in order for the delivery of the car. He answered all of our questions throughout and at the end he even personally touched up the car's paint before handing us the keys. We highly recommend this dealership-my whole family has only bought cars from this dealership and rightly so. Bill did a great job! More

We went in for routine oil change. Started discussing getting new tires for my CR-V. When we returned to pick up my vehicle, there was a print out attached to my work invoice with the different brands of getting new tires for my CR-V. When we returned to pick up my vehicle, there was a print out attached to my work invoice with the different brands of tires Manchester Honda has available for my car. We did our homework price shopping and returned this past Saturday to make an appointment for the new tires this coming Saturday. I don't believe any other dealership would go the extra step to do this for a customer. Good show, Manchester Honda! I've been buying my vehicles here since 1993 and will continue to do so! Really really like the new CR-V color: Mountain Air. A woman with an Accord was looking at the model in the showroom. We were admiring the color, too. She was asking questions about our CR-V. Love ours but love the new 2014 even more. Honda updated all the features we hoped they would, and did. Wouldn't surprise me if that woman walked away with a new CR-V yesterday because of us! In Mountain Air with beige interior, of course. More

The service by Manchester Honda was fast, friendly and professional as promised. We are happy with our new cars and the service. The car wash is icing on the cake. professional as promised. We are happy with our new cars and the service. The car wash is icing on the cake. More

I can't say enough good things about Manchester Honda, no matter who I meet. I am especially impressed with their service department from the time I drive in until the time I leave. The advisors Honda, no matter who I meet. I am especially impressed with their service department from the time I drive in until the time I leave. The advisors are friendly and professional and make sure the customer is kept informed about the service being performed. My current Honda is my third Honda. When I did initial research, one of my reasons for choosing Manchester Honda was because they have Saturday service hours. I have never been disappointed. More

Charlie Williams was a very friendly salesperson, very accommodating and respectful of my time. He met with me and my wife several times as we were deciding which vehicle to buy. He was very helpful and h accommodating and respectful of my time. He met with me and my wife several times as we were deciding which vehicle to buy. He was very helpful and honest about the cars he was selling and I feel like I had all of the information I needed to make a good, informed decision. I am very happy with the car I purchased and I feel it will meet all my needs. More

I filled out a customer survey card and mailed it back with high marks already. The name of the lady that worked with me escapes my memory, but she was wonderful. She has frogs on her desk and was very with high marks already. The name of the lady that worked with me escapes my memory, but she was wonderful. She has frogs on her desk and was very professional and personable. I explained that I was going on a long road trip and she made sure the technician checked everything out. She called me to explain what they found, a battery that needed replacing and one other minor item to ask if I would like them to perform the work. My key fob was sluggish I remembered after already paying for my service, so I made my way back to her and she promptly took care of replacing the battery in it for me. The service was timely and easy. The overall experience was stress free and easy, just the way it should be. I received quality service and extra good customer care. I made my trip, driving for two days staright to Arkansas without any car problems. I had piece of mind thanks to Manchester Honda. Thank you! Lisa J. Webb (860)595-9592 More

Working with Bill Nolette was such a pleasure. He was very informative, I was not rushed, he answered all my questions but, more than all of that, I commend him for his superb Customer Service, he was to very informative, I was not rushed, he answered all my questions but, more than all of that, I commend him for his superb Customer Service, he was tops! I have not purchased a car in over 13 years and, Bill made my car experience at Manchester Honda and outstanding one and, I purchased a new 2013 Honda Accord from Bill. Bill, thank you very much - Manchester Honda is very fortunate to have you as part of their sales staff. Linda Wallach, Newington, CT More

Very friendly place with a large inventory not pushed into buying a car or suv which we were looking for but saw the Honda fit Jarrod seamed to know about the car took it for a ride sold! thanks Sharon & into buying a car or suv which we were looking for but saw the Honda fit Jarrod seamed to know about the car took it for a ride sold! thanks Sharon & Kevin More

This is a unique dealership because there is no negotiation on the price. The salesmen work on salary instead of commission so working with them really takes the stress out of the car buying proces negotiation on the price. The salesmen work on salary instead of commission so working with them really takes the stress out of the car buying process. Charlie Williams was the salesman I worked with and he was awesome. I was really nervous to buy a car and he made me feel comfortable and explained every step in the process. Charlie really made me feel like a valued customer. I ended up buying a Honda Accord and would definitely go back and purchase my next car from this dealership. More

I have been a customer of this dealership for many years, spanning multiple cars, but after today, I will no longer be a customer. After being informed that the service system processed my service appointmen spanning multiple cars, but after today, I will no longer be a customer. After being informed that the service system processed my service appointment incorrectly (despite saying that I was waiting with the car), and the service adviser telling me the shuttle driver couldn't take me home (Colchester is apparently too far) and only offering to take me to the mall to kill time, I sat in the waiting room for nearly five hours. I just needed an oil change and tires mounted. After returning from getting lunch, my car had not yet been seen by a mechanic. The service adviser was unapologetic. I have never in my life seen such poor customer service. I realize I don't own a $40,000 car, but that should not entitle me to worse service. I will no longer refer any friends, family, or acquaintances to this dealership. More