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Manchester Honda

Manchester, CT

3.4
388 Reviews
Manchester Honda is the largest full-line Honda Dealership in the Northeast and has been servicing the Hartford area since 1964. Manchester Honda's Plain&Simple philosophy means that our best price is posted on all of our vehicles. Our sales staff is paid a salary, not commission, so they can concentrate on the right vehicle for you. When you eliminate the haggle, car buying is actually enjoyable! With over 77% of our customers coming back, we know our customers love doing business this way. We work hard every day to make your experience with us as simple and as easy as possible. Manchester Honda is honored to receive the American Honda President's Award for 2013. This annual award is presented to the top-ranking Honda dealerships across the country based on outstanding customer service and performance in all departments in the dealership. This is the 14th time Manchester Honda has won this prestigious award! So stop in today to meet our family and see the all-new Honda Accord, the ever-popular Civic and CR-V, or the redesigned Pilot and Odyssey.
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24 Adams Street

Manchester, CT

06042

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Showing 388 reviews

May 14, 2013

As usual the Service Managers and Cashier are very friendly. The service department takes the time out and call you and let you know if they see something that needs to be fixed immediately or if it c More

by tonyab12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 09, 2013

The ease of oil changes without an appointment combined with the simplicity of driving directly into the service area is greatly appreciated. The wait is reasonable and having the vehicle being looked over More

by youngjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Batson
May 08, 2013

Service is always excellent and timely. Employees are friendly and offer advice and sound solutions to vehicleaintenance. I recommend Manchester Honda for sales and service. More

by BarryGilpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Numerous employees in the service department., Cliff Silva
May 07, 2013

Manchester Honda is a customer service oriented business. The service team does not try to oversell, and they work quickly and efficiently. The service waiting area is comfortable, and offers wif More

by nbeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 02, 2013 -

Manchester Honda responded

nbeland, Thank you for your review of Manchester Honda and your continued business. Tom Graham Service Manager

May 04, 2013

Michael sold us not one but two cars within a two-week timeframe. He was polite, friendly, patient, and knowledgable. It was a pleasure working with Michael. Josh was very patient, not only answering More

by Kseio63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Spoerndle, Vic Camillieri
Jul 02, 2013 -

Manchester Honda responded

Kseio63 Thank you for your review of Michael, Josh and Vic. We strive to make the purchase experience a pleasant and enjoyable experience and I am glad that it was for you. Peter Larson Sales Manager peter.larson@manchesterhond.com

May 04, 2013

We purchased a new CRV from Manchester Honda. From the start, the buying experience was relaxed and hassle-free. Paul Grinold was the sales rep and we found him knowledgeable, courteous and very helpful. More

by joeloni
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grinold
Jul 02, 2013 -

Manchester Honda responded

joeloni, It is great that Paul Grinold was able to help you in the purchase of you new CR-V from Manchester Honda. Thank you for your kind words and best of luck with your CR-V. Peter Larson Sales Manager peter.larson@manchesterhonda.com

May 04, 2013

Needed an oil change, and service person found the battery had no charge, so glad we found out so it could be replaced and not leave us stranded. Also replaced two tires and valve on another tire. S More

by ericdsmith3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
Jul 02, 2013 -

Manchester Honda responded

ericdsmith3, Thank you for your review of Manchester Honda's Service Department. I am glad to hear that we were able to help you with the issues you were having and also give you some advice to keep your car in proper running order. Tom Graham Service Manager

April 28, 2013

I've lived in Connecticut for almost four years and I am so glad that Manchester Honda was in my back yard. I've gotten great service and great advice every time I've been there. The service managers hav More

by zagala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bacon
Jul 02, 2013 -

Manchester Honda responded

zagala, It is our goal at Manchester Honda to make sure that our customers feel comfortable doing business with us and to continually earn your business. I am happy to hear that you feel that we are always there to assist you and give you the advice that you need. Thank you, Tom Graham Service Manager

April 28, 2013

I am very happy with the service at Honda. From my service repair, to oil chg. And calling and getting answers to my questions right over the phone, they never made me feel foolish for calling. It is More

by AndyJim2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Morgan
Jul 02, 2013 -

Manchester Honda responded

AndyJim2, Thank you for your review of the Service Department at Manchester Honda. I am glad to hear that you feel comfortable contacting us and using our services. Tom Graham Service Manager

April 25, 2013

I brought both my Honda Civic and Honda CRV into Manchester Honda recently for routine service as recommended by Honda. In both cases, I enjoyed the same efficient, professional and friendly servic More

by yobissman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kerr
Jul 02, 2013 -

Manchester Honda responded

yobissman, Thank you for your review and I am happy to hear that you had an excellent experience servicing your Honda Accord and Honda CR-V with Manchester Honda. Peter Larson Sales Manager peter.larson@manchesterhonda.com

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