Manchester Honda

We have had wonderful positive experiences since buying our 2010 Honda Civic in July 2013. Our salesman, Jarrod Novak, was a very pleasant and extremely knowledgeable individual who promptly answered all our 2010 Honda Civic in July 2013. Our salesman, Jarrod Novak, was a very pleasant and extremely knowledgeable individual who promptly answered all of our questions including our e-mail correspondence. We attended the super picnic luncheon. We have already used our free oil change and had our tires rotated. My wife, Carol, and myself are both senior citizens who have had experiences with many dealers in the Hartford area. None of which can compare to Manchester Honda. Because of a salesman like Jarrod Novak, Manchester Honda, deserves an A++ rating. We have already expressed our feelings towards others who are in the market for a new or used vehicle. Jarrod, continue with what you re doing. You are what makes Manchester Honda such a tremendous dealer Sincerely, Brad and Carol Dennler More

Jarrod Novak is by far the best salesman I could have asked for. His knowledge about the vehicles was extraordinary. He answered all of my questions, and I walked away knowing everything about the CRV. I asked for. His knowledge about the vehicles was extraordinary. He answered all of my questions, and I walked away knowing everything about the CRV. I felt no pressure from him to purchase my car, and he did not call me repeatedly to get me to buy. As a single female, car shopping can be overwhelming especially because sales people tend to take advantage of females buying cars. When I met Jarrod I felt comfortable, and I instantly began to trust him. I knew that he was the person I wanted to buy a car from. His outstanding customer service skills did not stop once I purchased my car. I plan on keeping my CRV for a while, but I have no doubt that the next time I purchase a vehicle I will be going straight to Jarrod (no matter what dealership he is at). More

I have purchased 3 used vehicles in my lifetime and my experience at Manchester Hoda was by far the best. They are friendly, understanding, and non-judgemental. I had some financial issues but that never experience at Manchester Hoda was by far the best. They are friendly, understanding, and non-judgemental. I had some financial issues but that never stopped Erik or Jarrod from helping me get into a reliable,affordable car.I had numerous communications with Erik and Jarrod throughout the process, and even now that I've had my car for almost a year. I still receive notes, and check-ins from Jarrod.It's definately not your typical car dealer experience.Thank you Erik and Jarrod!!! More

My wife and I were very much impressed by the professional attitude of Jarrod toward the customer. He was very polite, prove a lot of knowledge regarding the product ( in our case was a new Honda professional attitude of Jarrod toward the customer. He was very polite, prove a lot of knowledge regarding the product ( in our case was a new Honda Accord car). He have explained in detail all the advantages that the Manchester Honda Dealer and Services provide to the customer. In our search for buying a new car we have visited many car dealership; ( for ex: Toyota in Enfield and Manchester, Volkswagen, Honda in Enfield, Ford dealership, etc.). The decision to buy the car at Honda in Manchester was because as we mention before of total devotion of Jarrod Novak to the customer ( by explaining in detail all of the advantages to by the car from this dealer: mentioning the good service we should expect in the future from the Service and repair department) of this dealer. The car runs very nice! We are happy with the car! More

I found Erik to be a friendly and knowledgeable salesperson. He was able to answer all of my questions and returned my phone calls in a timely manner. No high pressure was used and I appreciated th salesperson. He was able to answer all of my questions and returned my phone calls in a timely manner. No high pressure was used and I appreciated that approach. This is the fifth Honda I have purchased from this dealership and I have always been extremely satisfied with the product. Another reason why I have continued to stay at Manchester Honda is that their service department is outstanding. More

Kris was excellent to work with. He listened to what I wanted in a car and how much I was willing to spend. He showed us all the cars we wanted to see and offered a test drive for each. He explained every wanted in a car and how much I was willing to spend. He showed us all the cars we wanted to see and offered a test drive for each. He explained every piece of the contact and carefully went over all the options. He thoroughly explained the warranty's for the car. I was impressed that he had the car ready two days later! I would highly recommend the dealership to anyone looking for a new or used car. More

This is my 3rd Accord from your dealership and the 2nd one from Jack. I have always appreciated the hassle free experience. I have also recommended your dealership to others. My niece recently purchase one from Jack. I have always appreciated the hassle free experience. I have also recommended your dealership to others. My niece recently purchased a Civic from Jack. The $300 discount for repeat customers is a nice incentive but in my opinion the incentive for a proven multiple repeat customer could be a little higher. thank you ...diane More

I had an excellent experience at Manchester Honda. Price was very competitive and did not have to haggle. Ellen Crawford was great. Her communication was exceptional and she kept me updated throughout the was very competitive and did not have to haggle. Ellen Crawford was great. Her communication was exceptional and she kept me updated throughout the whole process. She worked to get the financing I wanted and made sure I did everything I needed to do to pick up the car as soon as possible. In addition, Ellen remembered little things that I said and seemed to genuinely listen when I spoke, something that doesn't happen often at many dealerships. Overall, I am quite pleased with my experience and very excited about my first brand new car. More

It was a relaxed experience and efficient. This price of the vehicle was a bit high, however, Internet research showed that it was within range. Thank you. the vehicle was a bit high, however, Internet research showed that it was within range. Thank you. More

I went into Manchester Honda in need of a car quickly because my car was having major mechanical problems. I really liked the car I had and was not happy about having to replace it and was in a pretty because my car was having major mechanical problems. I really liked the car I had and was not happy about having to replace it and was in a pretty sour mood. I was greeted quickly and told a salesperson would be right with me. Then I met Jack. His upbeat personality and enthusiasm quickly turned this dreaded task into a pleasant experience. After telling Jack my sad story, he promptly showed me a CR-V in exactly the color I wanted even though I hadn't discussed color with him. I left without making a purchase because I wanted to shop around. After going to two other dealers I quickly realized that customer service is a number one priority at Manchester Honda and wasn't at those other dealerships. One week later I drove off the Manchester Honda lot with my new CR-V. I had great instruction from Kim on how to use the hands-free and navigation features and Jack handled all the paperwork quickly and efficiently and even called me the next day to see how I was doing with my new vehicle! I will definitely recommend Manchester Honda to anyone who is looking to purchase a car. More