Manchester Mazda

You can't find people like this!!! I want to start off by stating that I am a resident of Chicago, Illinois. I have recently taken on a new position where I will work both in New Brita I want to start off by stating that I am a resident of Chicago, Illinois. I have recently taken on a new position where I will work both in New Britain, CT and Chicago. While in New Britain, CT, I required a car to transport me 3 to 4 days a week to go a total of 20 miles each day to/from work. I already have a Mazda 3 hatch back that I love l, I did NOT like where I purchased it as the process took over 9 hours and I did not have the time or inclination to go through that. From my first interaction with Lisa F., it was amazing. Her ability to provide a high level of customer service and do everything over the phone and call me whenever she said she was. She over-delivered and under-promised. No gimmicks, no lies. She was not a shady sales-person at all and told me exactly what she could do and as promised, did what she said she would. Now, remember, I did not see the car at all or the color of her face. My fut felt really good with her. For about a week I spent all of my communication speaking with her on the phone and sending her necessary documentation. Then on March 20th I met her at 6:00p.m. and the car was ready and the paper-work was ready. The car was vacuumed and all was ready. It took me only 2 hours to get out and that had to be the majority of time spending with a colleague Ron. another Manager who spent a lot of time with me walking me through new features and spent a lot of time with me. WOW! Way to go team Mazda of Manchester. You have a new fax in me. I wish you much success and hope that your family business remains what it is - a 'family business.' You are like no other dealership I have EVER dealt with. I value you guys and what you offer and I will be keeping you top of mine. Thank you for being you! It is noticeable in a crowded, competitive space. You have a new fan that you can call upon anytime. For those look for a new rental car that is not far at all, Mazda of Manhattan is the choice I recommend without any hesitation. And make sure to ask for Lisa or Ron. You will not be disappointed. More

Great Experience at Mazda of Manchester! When I was looking to purchase an used Mazda CX5 I called Mazda of Manchester and spoke to Bonni in the Business office. Although they did not have o When I was looking to purchase an used Mazda CX5 I called Mazda of Manchester and spoke to Bonni in the Business office. Although they did not have one available that day, Bonni told me she would contact me as soon as they had what I was looking for. I heard from Bonni the next day! I test drove the car with Ron Sloan and purchased it that same day. Both Bonni and Ron were very professional and friendly, never high pressure. Finances were taken care of with Mark Smith who also was a pleasure to deal with. The entire process was easy and pleasurable. I highly recommend Mazda of Manchester and will certainly visit again when looking to purchase another car. Thank you Mazda of Manchester! More

Outstanding experience We had a great experience at Mazda of Manchester. No pushy salesman. Steve R took the time to understand why we were looking and what we were lookin We had a great experience at Mazda of Manchester. No pushy salesman. Steve R took the time to understand why we were looking and what we were looking for. No upselling, no trying to push options we weren't interested in. We have very happy with our purchase and would highly recommend Steve R and this dealership. More

Excellence! Sales consultant Kris Reindel is a pleasure to deal with. His performance rates 5 Stars plus! Ask for Kris by name. He’s the best! Sales consultant Kris Reindel is a pleasure to deal with. His performance rates 5 Stars plus! Ask for Kris by name. He’s the best! More

Kris Reindel My husband and I came in to buy a vehicle for our son and were greeted with a smile from Kris Reindel. He knew how to handle both of our requests. He My husband and I came in to buy a vehicle for our son and were greeted with a smile from Kris Reindel. He knew how to handle both of our requests. He made the whole process a delight. We are now in hopes of buying another vehicle from Kris. Thank you so much for a wonderful experience! More

Excellent car shopping and purchasing experience (w/ Rachel) I previously purchased a Mazda from another dealer. I decided to switch to Manchester Mazda after hearing about them from a couple of people and readi I previously purchased a Mazda from another dealer. I decided to switch to Manchester Mazda after hearing about them from a couple of people and reading some online reviews. I am very pleased with my decision. I did plenty of research ahead of time and my sales person, Rachel, was able to keep up with me and all of my questions. I really appreciate her generosity and professionalism. I highly recommend this dealer; especially Rachel. The entire team was really great including Brandon and their finance guru (Mark). I love my new Mazda CX-5. More

A second CX-5 I just leased another CX-5!! If I had a 3car garage I would lease another. Best SUV I have ever driven. Steve Carter and his staff deserve more than I just leased another CX-5!! If I had a 3car garage I would lease another. Best SUV I have ever driven. Steve Carter and his staff deserve more than 5 stars. Ron Sloan has been my sales representative since 2000. I hope he never retires. A consummate professional. Steve's staff is tremendous. I recommend that prospective buyers stop at Mazda of Manchester. Tell them that John "GENO" Moffitt sent you. Steve....I will see you again at Pastrami on Wry. More

Wonderful car shopping experience I went to Manchester Mazda to look at a used car. When I got there I was greeted by Rich. Who was very helpful and honest. Rich was not one of those p I went to Manchester Mazda to look at a used car. When I got there I was greeted by Rich. Who was very helpful and honest. Rich was not one of those pushy sales guys. He was very laid back and more interested in your need and wants then just selling a car. I would highly recommend Manchester Mazda and Rich to anyone. The whole process was very nice. Brandon the manager was also very nice. Mark the financial manager was also very great. Also not pushy to buy all the options. Explained everything very well. More

Great experience! I just purchased my first car from Mazda of Manchester. Of all the dealerships that I went to, the staff at Mazda was by far the friendliest and most I just purchased my first car from Mazda of Manchester. Of all the dealerships that I went to, the staff at Mazda was by far the friendliest and most helpful. They are willing to answer any questions at any time and will get back to you very quickly if you call or email. I am so happy with my new car and my experience buying it! More

Thanks Rich I was so nervous even at beginning of car shopping and even after test driving the first Mazda I was not totally convinced I wanted to trade up from t I was so nervous even at beginning of car shopping and even after test driving the first Mazda I was not totally convinced I wanted to trade up from the car I have been driving the last 7 yrs. But after looking at the Mazda CX5 and after talking to Rich I was convinced that maybe it was time to make this purchase. Rich thanks for taking your time today with us and making this transition easier than I thought you and your team are awesome and I will not forget that. If and when my daughter's are in the position to purchase their first car Mazda of Manchester is where they will both go. I will send any interested customers over to you. More