
Manchester Mazda
Manchester, CT
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A great experience from start to quick finish! I have recently purchased a 2013 Volkswagen Passat from Mazda of Manchester, and was treated to excellent customer service from Rich Sika!! The vehic I have recently purchased a 2013 Volkswagen Passat from Mazda of Manchester, and was treated to excellent customer service from Rich Sika!! The vehicle and its features were thoroughly explained and demonstrated. The ease and speed of purchasing a vehicle at this dealership was completely unexpected; the vehicle was purchased on a Saturday morning, and I was driving it home in the late afternoon. Wonderful! I would highly recommend Mr. Sika for any vehicle purchase, and was also treated with great courtesy by other sales and financing staff. Thank you again for making car buying such as pleasant and efficient experience!! Kim N. More
Outstanding customer service and professionalism! In purchasing my new CX-5 I dealt primarily with Dave Small and Lisa Friedrich, and also spoke with other members of the dealership. Every single pe In purchasing my new CX-5 I dealt primarily with Dave Small and Lisa Friedrich, and also spoke with other members of the dealership. Every single person was responsive, pleasant and professional. I wanted a particular model and color combination that was not readily available. Dave kept me posted on the status of availability, and when it was time to purchase the car, it was hassle free. ( As an aside, other dealerships I solicited in trying to obtain a price for the car either did not respond at all, or only answered my questions in very general terms; their language was carefully crafted to avoid specifics.) I can only speak of Mazda of Manchester in the most glowing of terms. Thank you for taking such good care of me during the car buying and pick-up processes. You are a huge asset to the Mazda corporation! More
Great down-to-earth dealership I had a great experience at Mazda of Manchester. The used car I came to look at was exactly as described online, and Rich Sika took lots of time to sh I had a great experience at Mazda of Manchester. The used car I came to look at was exactly as described online, and Rich Sika took lots of time to show me the car inside and out. The entire experience was comfortable and pressure-free. Many thanks to Rich and the team! More
Easy and comfort of car buying Dave Small and Lisa Friedrich made trading in and leasing our new CX5 very stress free and convenient. This is our fourth car with Dave and the team Dave Small and Lisa Friedrich made trading in and leasing our new CX5 very stress free and convenient. This is our fourth car with Dave and the team at Manchester Mazda and I would highly recommend them and their service department. More
Amazing Dealership with a Friendly atmosphere! I recently purchased a 2017 Mazda 6, which I really love! When I walked into the dealership I was greeted by Craig Fournier a salesman, who made my p I recently purchased a 2017 Mazda 6, which I really love! When I walked into the dealership I was greeted by Craig Fournier a salesman, who made my purchase a pleasant experience! He was very friendly and knowledgeable, Brandon, one of the managers was wonderful to deal with he made my dream to purchase my Mazda come true! Lisa and Mark were great to deal with too they were all able to answer any questions I had and not one of them were pushy. I highly recommend Mazda of lManchester. More
maureengoddard12@comcast.net Recently purchased a CX5. Tried other car dealers subaru and toyota. I was impressed with Ron Sloan and the Sales Manager Anne Wilson. She was only S Recently purchased a CX5. Tried other car dealers subaru and toyota. I was impressed with Ron Sloan and the Sales Manager Anne Wilson. She was only SM to come out and introduce herself to me. I think Ron went out of his way to assist me since I was in AZ when I decided I wanted the car. More
Best car buying experience ever I totally lucked into this dealer, and I would recommend them to anyone looking for a Mazda. Ann, Fran and Lisa were the people I dealt with when I bo I totally lucked into this dealer, and I would recommend them to anyone looking for a Mazda. Ann, Fran and Lisa were the people I dealt with when I bought my Mazda 6 a few weeks ago. They were EXTREMELY non-pushy and very helpful. I've dealt with a lot of car dealerships over my lifetime, and this was the best experience I've had, period. It was such a good experience, in fact, that I brought my fiancée down a couple of weeks later and bought her a CX-5. More
My new dealership of choice Best Dealer Ship EVER!!! Love the fact that there's no PUSHY sales people at this place, I worked with Fran and she was great, really made the buying Best Dealer Ship EVER!!! Love the fact that there's no PUSHY sales people at this place, I worked with Fran and she was great, really made the buying experience about finding the right car for me. Fran worked with me "for a few weeks" until we found the car I was looking for. Went to a a few other dealerships including Mitchell Ford, where I had to make the deal at that moment or they wouldn't hold the price for me, I don't due business like that. Fran told me where my cost was going to come in and it was spot on, "NO hidden fees"!!! I do my research and their prices are great! Thanks again FRAN, unil next time!! More
Great Experience! All the people that I encountered at Mazda of Manchester: Ron, Bob, Lisa, and Mark made my experience of buying a certified pre-owned Mazda 6 so easy All the people that I encountered at Mazda of Manchester: Ron, Bob, Lisa, and Mark made my experience of buying a certified pre-owned Mazda 6 so easy! They explained everything to me and took the time to make sure I was satisfied. Even though I do not live close by, I would consider traveling the extra distance to do business here again. More
Gotta love this place! I knew I wanted a CX-5, preferably used. I started by doing a search online with Chase Bank (who I have 2 credit cards with) and the TrueCar search e I knew I wanted a CX-5, preferably used. I started by doing a search online with Chase Bank (who I have 2 credit cards with) and the TrueCar search engine was very helpful. I eventually ran into a used blue CX-5 and put in an inquiry through the dealer website. Though I didn't actually end up working with her in the car buying process, Lisa Friedrich e-mailed me very quickly and was kind enough to refer me to Brandon. When I went in to look at the inventory and test drive a vehicle, I was greeted by Ron Sloan. We sat down and I went over what I was looking for, and then Brandon came out of his office a few minutes later and introduced himself. I immediately felt at home just from speaking with the two of them, and they introduced me to a jet black CX-5 Grand Touring, which eventually became mine! Ron was very understanding of me and my situation, and I realized that if nothing else, I was dealing with a genuinely great team who knew how to make a customer feel welcome. The test drive was amazing. It was a bit overwhelming at first, getting into an almost brand new vehicle with state of the art features. I used to drive a 2001 Toyota Camry, which I enjoyed thoroughly for 10 years. Sitting in the driver's seat of my CX-5 was like being introduced to a whole new culture of automobiles. Heated seats, dual climate controls, blind side mirror warnings, navigation system and so much more! After the drive, I couldn't help but drop a deposit and say "I want this...I NEED this." With snow, ice and other hazardous weather conditions that can happen at any time, it really was time to upgrade to All Wheel Drive. 4 days later, I returned to the dealership and was prepared to pick up my newly Simonized CX-5, which had completed its 150 point inspection and was ready to come home with me. Mark, the financial manager, went over in great detail what I'd be paying each month and answered all my questions with no hesitation. It was good to also finally meet Lisa, after our e-mail conversation. After a few final details, Ron once again came out to make sure I knew all that I needed to know about the car, its engine and the dashboard (controls). After taking one last look at the old Camry and visiting the service department briefly, I took my amazing new (yes, it's used, but still) CX-5 home. I would just like to thank everyone that I met at Mazda of Manchester, and I look forward to a long relationship with the company! Eric More