Manchester Mazda

Excellent customer service! We had been looking for a car for a little under a year and were not quite sure what we wanted . Both Lisa and Fran were helpful and patient . Recen We had been looking for a car for a little under a year and were not quite sure what we wanted . Both Lisa and Fran were helpful and patient . Recently our focus shifted to getting a car for our newly licensed driver. They made the process so easy and after visiting MANY dealerships , we settled on a cute and safe Mazda 3. We requested something to be out in after market. When we went to pick up the car it wasn't done yet. Lisa took ownership, apologized, and offered to have a loaner brought to us while they picked up car for service . It was brought back the next day (both times at my job) and the work was stellar. We really appreciated Fran and the whole dealership going the extra mile. More

Great a experience My review friendly helpful knowing the product pricing great gave me a good price for my trade great experience I always like Mazda would not buy anot My review friendly helpful knowing the product pricing great gave me a good price for my trade great experience I always like Mazda would not buy another vehicle More

Makes car buying easy Rich is an unbelievable help in the car buying process. His knowledge is second to none. You can tell he puts in the time to get to know the cars on t Rich is an unbelievable help in the car buying process. His knowledge is second to none. You can tell he puts in the time to get to know the cars on the lot inside and out through talking with him. He takes your wants and needs and gives you the appropriate recommendation and necessary information without creating an overload (that feeling where you walk off the lot flustered not sure what you should be focusing on). If Rich was unavailable for any reason, Lisa stepped right in and no knowledge or expertise was lost. Mark made the financial side smooth and uneventful as well. Overall, it was a great experience! More

A Wonderful Experience From Top to Bottom After attempting to purchase two brand new Mazdas from a number of other dealerships, we finally arrived at Mazda of Manchester. In short, working wi After attempting to purchase two brand new Mazdas from a number of other dealerships, we finally arrived at Mazda of Manchester. In short, working with Brandon and Rich was a great pleasure, and we are now the owners of a 2016 CX 9 and a 2016 Mazda 6. Honest, reliable, patient, and transparent, Brandon, the sales manager, was a thorough professional who arranged an excellent deal for us on both purchases. Rich Sika, our salesman, had a Ph.D. in Mazdas evidently, as he spent over an hour with us on each car detailing all of the myriad features of each car. We have never encountered a salesman who spent so much time ensuring we understood the cars for our maximum enjoyment of them. The other dealers we met were hard pressed to find the seat adjustments, never mind the finer details of these vehicles. Mark Smith, the finance manager, was a lovely gentleman who in no way pushed options we did not select. He was extremely patient, accommodating, and kind. How many people can say that about their finance manager? We endured awful experiences at Liberty Mazda and some other places, all of which attempted to tack on ridiculous fees and illegally tax CT DMV registration fees. In stark contrast was the service we received at Mazda of Manchester. We shall certainly service our cars here and purchase from them in the future. The family-run nature of this business truly shows itself in how they deal with customers. Mazda would be well served to ensure the other dealerships in the state, all of which were varying degrees of awful, emulate Mazda of Manchester. More

Great car buying experience! Lorraine made the (often stressful) car buying experience a pleasure! I highly recommend Lorraine and the good folks at Mazda of Manchester! I couldn' Lorraine made the (often stressful) car buying experience a pleasure! I highly recommend Lorraine and the good folks at Mazda of Manchester! I couldn't be happier with my new (certified pre owned) mazda3 More

Great experience Going from an older vehicle to a new mazda 3 the proccess could not have gone any smoother. manchester mazda has very helpful and educated staff, espe Going from an older vehicle to a new mazda 3 the proccess could not have gone any smoother. manchester mazda has very helpful and educated staff, especially Dave Small who made the process of buying a new car so simple. great experience overall. More

Friendly experts! I was a little stressed about buy a new car, but everyone at Manchester Mazda put my worries to ease. I was truly satisfied with the expertise, profes I was a little stressed about buy a new car, but everyone at Manchester Mazda put my worries to ease. I was truly satisfied with the expertise, professionalism and friendliness of everyone involved in this process. More

Service is second to none! I have purchased multiple cars from Mazda of Manchester both new and used and their service and professionalism is awesome. Dave Small is great to wor I have purchased multiple cars from Mazda of Manchester both new and used and their service and professionalism is awesome. Dave Small is great to work with. They are the first dealership I call when a car is needed. More

Wonderful Experience I was very impressed, and pleasantly surprised, by the staff at this dealership. I found the sales representative, Dave Small , to be knowledgeable, c I was very impressed, and pleasantly surprised, by the staff at this dealership. I found the sales representative, Dave Small , to be knowledgeable, courteous and a true professional throughout my entire car buying experience. I must also mention that it was a pleasure working with Lisa Friedrich and Mark Smith. If you're looking for an enjoyable, low stress atmosphere to purchase a new or used car, you should check out this Mazda of Manchester. Outstanding staff!!!!! More

Easy experience and very nice people. Very easy experience with very knowledgeable really nice staff. Great customer service on the phone and in person. Would recommend this dealership to Very easy experience with very knowledgeable really nice staff. Great customer service on the phone and in person. Would recommend this dealership to people. Delight to work with. More