Manchester Mazda

Love my new CX -5 This is the second car I've gotten from this dealership and they are great people to work with. They are friendly, patient and very accommodating. N This is the second car I've gotten from this dealership and they are great people to work with. They are friendly, patient and very accommodating. Not at all like the "typical" experience of most dealerships. I recommend Mazda of Manchester to anyone who is car shopping without reservation. A great group of people. More

Excellent experience Wonderful experience with Rich and the whole crew. Work hard fitting me to a vehicle that met my needs. Very friendly and was willing to take working Wonderful experience with Rich and the whole crew. Work hard fitting me to a vehicle that met my needs. Very friendly and was willing to take working with me over several days. Also, no sales pressure was exerted. More

Had a great and easy time purchasing a car for my daughter It was a pleasure buying a new car at this dealership! Appreciated the ease and friendly people who helped us out. Also Rich was very helpful describi It was a pleasure buying a new car at this dealership! Appreciated the ease and friendly people who helped us out. Also Rich was very helpful describing features and functionality to my daughter. More

the purchase of my mazda 6 It was a pleasure to work with Dave Small who was the salesperson at this dealership. I choose this dealership because everyone is very nice and it is It was a pleasure to work with Dave Small who was the salesperson at this dealership. I choose this dealership because everyone is very nice and it is a no hazzle to work with.2 years ago, we bought a Mazda CX5 from Dave as well. I was happy with the service provided except when it was time to deal the finance department. I was helped by M. Smith. Things were going smoothly until the part of additional services I could of purchase for my car. I informed Mr. Smith that I had called my husband and we both agreed with didn't want the additional services. After signing all the paperwork, I left VERY ANNOYED because during the loan process, Mr. Smith continuously ask if I wanted those services for my car and he would talk to my husband about these special services.. If I would have a ride a home, I would walked out without the car because of the financial person that I dealt with. I loved working with Dave Small but not the finance department More

Very pleasant experience Rich and the people at Manchester Mazda were a pleasure to deal with and made our experience a seamless one. They were very welcoming and professional Rich and the people at Manchester Mazda were a pleasure to deal with and made our experience a seamless one. They were very welcoming and professional which put the car buying pressures at ease. More

That was easy!! I had a wonderful experience with Rich and the staff at Mazda of Manchester from start to finish! Rich was very knowledgeable and took the time explai I had a wonderful experience with Rich and the staff at Mazda of Manchester from start to finish! Rich was very knowledgeable and took the time explaine all the new technology in the car! Rich even took the time to contact my insurance company to make sure things were all set for when I picked up my car! This has been without a doubt one of the best experiences I have had buying a car! More

Absolutely worth the trip. After ten years and nearly 200,000 miles of faithful service my wife and I decided it was finally time to replace her Mazda Tribute. Although several After ten years and nearly 200,000 miles of faithful service my wife and I decided it was finally time to replace her Mazda Tribute. Although several other brands offer worthy small sport utilities we were eager to try out a CX-5, given our history with the brand. There are two other Mazda franchises within a 30 minute drive of our home. The first I have nothing against but I had purchased from them in the past and wanted to try somewhere else. The second I would not buy a bicycle from. (No offense to anyone out there who sells bicycles). So where to go? I had heard good things about the Carter organization in general and Mazda of Manchester in particular so on a sunny Columbus day afternoon we made the hour long trek. Upon arrival we made our way to the lot and were greeted by Fran. I explained that we wanted to look but would not be ready to make a decision that day. She assured us that was fine and would be happy to offer a test drive and answer any questions we had. Her demeanor was friendly and relaxed. My wife and I both took a turn behind the wheel as Fran explained all the features and functions. When we returned we went in the showroom to talk numbers. Everyone we encountered was equally friendly and courteous. We were able to get figures on the model we were interested in easily and clearly with no pressure whatsoever. When we left that afternoon we had the information we needed to make a decision. As often happens in life, other priorities take precedent and we had to put off purchasing a vehicle temporarily. I explained this to Fran who said not to worry, she would be ready when we were. In the interim she contacted us two or three times, just to "check in" with no pressure at all. Finally in mid December with all in order I contacted her and told her we were ready to proceed. Despite the large CX-5 inventory at Mazda of Manchester, they did not have the exact combination of options and colors we wanted on the lot. Not to worry, as they located the exact vehicle from another dealer out of state. They did all of this without any grumbling or drama. Delivery day arrived and Fran was waiting to show us our new ride. But first we had to take care of the paperwork with Mark, who proved to be just as knowledgeable and friendly as everyone else. He explained everything clearly and did not try to pressure us into anything we didn't want. Once we had finished Fran introduced us to Morey in service who explained Mazda's recommended service schedule to us. I also stopped by the parts department to purchase a part for our faithful Tribute. Mike knew what I needed without having to look up the part number - a true parts person. Fran then guided us through all the features of our new CX-5 and we were on our way. This has been a truly great experience. We got the vehicle we wanted at the price we wanted from a group of very friendly and knowledgeable people. I highly recommend Fran and everyone at Mazda of Manchester. They will not waste your time. Absolutely worth the trip. More

Great service Fran was great, knowledgeable and hassle free. The rest of the staff was polite and helpful. Loving my new car! Thank you Fran the the staff. Fran was great, knowledgeable and hassle free. The rest of the staff was polite and helpful. Loving my new car! Thank you Fran the the staff. More

Fantastic!! Fantastic dealership with Rich Sika going through all the details and features of the car, and the Finance official Mark Smith with paperwork and w Fantastic dealership with Rich Sika going through all the details and features of the car, and the Finance official Mark Smith with paperwork and warranty.. More

Excellent Prices, Excellent Service Lorraine Mumby and Michael Sawyer (online) were both extremely helpful and a pleasure to work with. I traveled from over an hour away to buy from thi Lorraine Mumby and Michael Sawyer (online) were both extremely helpful and a pleasure to work with. I traveled from over an hour away to buy from this dealership and I'm glad I did. The prices were the best in the state and the sales team was very friendly and helpful. I never felt pressured or stressed through the entire process. I would recommend this dealership to anyone. More