Manchester Mazda

Best car buying experience ever So...I went to Mazda of Manchester for a flash update for my 03 Mazda 6! While waiting my 2 yr old daughter and I were just browsing the lot just for So...I went to Mazda of Manchester for a flash update for my 03 Mazda 6! While waiting my 2 yr old daughter and I were just browsing the lot just for fresh air! Lorraine Mumby came out and introduced herself! I told her my wife and I thought about purchasing the CX-9 but never seriously considered it! She then offered me an extended test drive of a 2014 CX-9 for 24hrs and BAM...we were sold on it! Lorraine, Brandon and I agreed on the numbers and Mark (Business Manager) sealed the deal! The staff there was very chill and young which made me feel my wants were more respected and honored! Thanks Lorraine for simply approaching me and not writing me off as a tire kicker LOL! Best car buying experience ever! More

Know what you want and get it We had investigated on our own the car we wanted, the Mazda CX 5. Fran greeted us in a very inviting way and knew the answers to all our questions. We We had investigated on our own the car we wanted, the Mazda CX 5. Fran greeted us in a very inviting way and knew the answers to all our questions. We test drove the car and listen bed the way it handled. We had never leased before so Fran led us through the process . We were about to leave on a trip to Charleston and wanted a new car to take. Within three days we had our car and were on our way to our family wedding. More

excellence!! Rich Sicka was extremely professional and thorough. I would highly recommend his dealership for great customer care. I had driven a Honda CRV, the K Rich Sicka was extremely professional and thorough. I would highly recommend his dealership for great customer care. I had driven a Honda CRV, the Kia SUV and another Mazda at another dealership. Rich has my thumbs up. More

Excellent experience getting a new Mazda 3 Rich Sika was just great to work with - zeroed in on what I wanted in a car and matched it exactly from his inventory. He is very knowledgeable and en Rich Sika was just great to work with - zeroed in on what I wanted in a car and matched it exactly from his inventory. He is very knowledgeable and enthusiastic about the Mazda line and has a fantastic demeanor and style for new car sales. I definitely will contact him when I am in the market for a car again - which may be soon as I am thinking of getting a second car. More

Car buying made simple and without the hassle Purchasing our CX 5 at Mazda of Manchester was a pleasant and hassle free experience. Nate Sommers was our sales consultant and was top notch. He Purchasing our CX 5 at Mazda of Manchester was a pleasant and hassle free experience. Nate Sommers was our sales consultant and was top notch. He understood the vehicle and it's features completely. The entire staff was great as well. We would purchase another vehicle at this dealership without hesitation. More

Great buying experience We were still deciding between another make and the Mazda 3 when we first visited the dealership. We went on a long test drive, and were able to get We were still deciding between another make and the Mazda 3 when we first visited the dealership. We went on a long test drive, and were able to get a really good feel for the 3. Our salesman Nate Sommers encouraged us to try out as many of the features as we could on the drive. After that we were decided on the Mazda, but we weren't quite ready to buy, feeling like we needed to do more research on pricing and financing. We felt no pressure from Nate and took his card. We returned ready to make the purchase a couple days later and were greeted by Bob Hansen, one of the sales managers. This was on a Sunday, when they are usually closed, but were open that day (with shorter hours and a skeleton crew) for a Mazda sales event. Bob was great! He worked out the deal on Nate's behalf, appraised our trade-in, and handled all the details until we got to the finance department. The initial deal offered to us was very close to a consumer reports 'great buy' designation, and Bob worked with us, giving us more than our pretty old station wagon was worth, to get us the exact deal we wanted. Again, it was a no pressure experience, and after the deal was negotiated, with the financing left open, to get us the best interest rate, we returned Monday morning to transact the deal and take delivery. We ended up with a great deal on the financing through them, getting an APR just a little below a preapproved 1.99 % rate we had secured on our own as a backup. The finance manager Mark Smith was also a pleasure to deal with, and he had everything ready to go when we got there, so it was a very smooth process, which did not take too long. He facilitated everything for us, so that we did not have to go to the DMV, and he had also informed our insurance company, so that we were covered when we drove off the lot without even having to call them. Very much appreciated! The car was perfectly detailed and ready to go and Nate spent a good deal of time going over all of the Mazda 3's many features. It was a really pleasant way to end the experience. Nate had also taken us to the service manager Morey, who answered a few questions we had and gave us good information concerning service and warranty protection. The dealership is a bit of a drive for us, but it is where we will be going. Obviously we had a great experience with the purchase and would recommend the dealership itself and everyone we dealt with to friends. Also- we love the Mazda 3, it's a great car, we're very happy with it! More

Incredible Service I don't usually write reviews, but I had a great experience so I wanted to share it. I bought a certified pre-owned 2014 Mazda 6 from these guys and t I don't usually write reviews, but I had a great experience so I wanted to share it. I bought a certified pre-owned 2014 Mazda 6 from these guys and the price was fair. I was a bit suspicious at first so I called in to see if there were any issues with the car. This dealer is about 2 hours away from me, so I didn't want to waste my time on something that I may have not been interested in buying. A nice lady by the name of Michelle made things clear. She clearly stated some of the minor cosmetic issues and I instantly found her to be honest and fair. So I thought it was worth my time to make the trip. She was consistent in person as well and had her teammate, Nate, show me the car. The car was absolutely fine despite some minor dings and road rash. Nate even let me take it out for a long test drive on the highway and on local roads where there were plenty of turns to enjoy the car's handling. He explained all the features and let me try them all out. There was no pressure as I made it clear to Nate that I would think about it and had a few other cars to check out. I did just that and got a call from Nate a couple of days later. I decided to get the car from them. So I did just that and the experience was great. Since I knew we needed some time to process insurance and other paperwork, I decided to drop off my trade in and spoke with the manager, Brandon, who said he would arrange for my wife and I to drive back with one of their rental cars since we were coming from so far. That was very kind and he didn't have to do that, but it was a nice touch to their service. Little did I know that they managed to get me to drive home in my new car, which was a pleasant surprise. Lisa handled the final paperwork and clearly explained all the additional options I should consider. Then Nate, Lisa, and her team stayed a bit after hours on a Saturday to get me a temporary ID so that I could safely drive home. I want to thank Michelle, Nate, Brandon, Lisa, and the rest of their team for a great experience and impressive attention to quality. More

Well worth the ride While we have Mazda dealers closer to our home,the deal we received from Manchester was comparable to the others,but just felt SO much more comfortabl While we have Mazda dealers closer to our home,the deal we received from Manchester was comparable to the others,but just felt SO much more comfortable there. While I would usually buy from the dealer closest to us for service reasons,everything just seemed right at Mazda of Manchester. We had talked with Dave a few times,then went to see him to buy the car,but he had already left and we had Brandon(a sales manager) help us with the paperwork,so that we could pick up the vehicle(CX-5) the next day.When we went to pick it up,there was a mix up in a few of the extras. Everyone bent over backwards to make things right,and they made them right. Had we called and found out Dave had left,we would've waited til the next day,so this was our fault,not anyone at Mazda of Manchester. While we're hoping we don't need another vehicle for many years to come,we wouldn't hesitate to go back,thanks al for making it such an enjoyable purchase. More

Above and beyond service I have been car shopping for months. I had no idea what I wanted and had trouble making a decision. The whole experience was very overwhelming. And th I have been car shopping for months. I had no idea what I wanted and had trouble making a decision. The whole experience was very overwhelming. And then I met Lorraine. She was patient and accommodating and never made me feel like I was being the crazy person I knew I was. Buying a new car is a big deal and she was great every step of the way. I would absolutely recommend her and everyone I dealt with at Manchester Mazda. I am in love with my new car!! More

A model for all dealerships I recently purchased a new Mazda6 from Manchester Mazda, I test drove one with no real intent to buy but after working with Fran we settled on a deal I recently purchased a new Mazda6 from Manchester Mazda, I test drove one with no real intent to buy but after working with Fran we settled on a deal and the rest is history. What set this experience apart from other dealerships I shopped was the friendly, low-pressure atmosphere. Everyone I dealt with was personable and understood that I wasn't in dire need of a car so they let me settle things at my own pace. Once I decided to buy Fran did everything she could to stay competitive and ultimately landed the sale. More